Sam’s Club

I love that i can get off work pull up grab a snack from the food court shop around a little an back to work so convenient

Be aware if you purchase rotisserie chicken, they are cutting the drum sticks off the wings. You can’t sell the chicken as a whole chicken if you are stealing from the customers to either sell the winglets separate or the employees are eating them.
I didn’t realize it until I got home, I called the store and was told to bring the chicken back but hungry family members needed to eat. I was given many excuses as to why the wings were missing, I didn’t buy any of them. Just wrong Sam’s Club.

Horrible Customer Service A maria lady was so rude and non polite! !!
And the lorena named lady was rude to a poor Hispanic family that just wanted to know what they paid for!
I spoke to management hopefully they will take care of it!

Will never go here again, their customer service is horrible. There’s a reason they are having to practically give their membership away. Costco is way worth the busyness and wait in line. You would think a big business like Sam’s club would know the way to get and keep customers is to treat them right. Funny, because I went there to get a membership, thank God I left before that happened!

Guess what?! I got a free sams club membership for being a new mommy! I went in today to visit and they gave a card to me and my husband. There was plenty of parking and the carts were clean. The store was so well lit and we didn’t have to wait for someone to check for a card like at costco. The guy who helped us was so nice and made for good conversation while we waited for our cards to print.
As we walked around we compared prices and found quite a few items we could save on. That made us feel the card is worth it. They have everything here from diapers and wipes to tires. Sams club is just like costco! However I didn’t try the food court. My husband says costco food is better.
We had fun walking around and I got some stuff for a party. We’ll definitely be putting this card to use in the next year!

This places service is terrible the returns line took 50 min and another 15 to processes a simple return. Stick to Costco much better service I am just waiting for my membership to expire and I am done with this place.

Walmart’s version of Costco. This is the only Sam’s Club in Fresno and I have been coming here since they opened. They do sell some items that Costco does not and they have a little different variety of products and services. It’s all about personal preference really. I personally prefer Costco over Sam’s Club in terms of service and overall satisfaction. Even though Sam’s Club has only one location versus Costco’s 3, they’re never Costco level busy. Costco usually has most, if not all lanes open while Sam’s Club usually has 1 – 3 lanes open with a long wait. Their cashiers are slower than Costco’s. To give them some credit, Costco usually has 2 people at a register. One to ring up items and another to help box items/​return them to the cart. Sam’s Club does has several self checkout stations now though which is good if you’re in a hurry. Sam’s Club employees are always trying to get customers to upgrade their cards. It’s especially annoying because at least on a couple of occasions, they’ve tried to sell it to English as second language customers and they don’t understand. So while their transaction is basically done, and the checkout lines are sparse and long, they’re taking all this extra time to pointlessly try and get them to upgrade their card when we just want to pay and get out of there.
Sam’s Club fairly recently put in a product sample vending machine. They change out the samples from time to time. You scan your Sam’s Club card and it dispenses a sample. You can only get one sample per membership. The samples range from food to household cleaning products.
Sam’s Club also has a food court. They sell pizza, hot dogs and salads like Costco as well as some different items like fresh baked pretzels, a chicken sandwich and ICEEs. While I enjoy their pretzels and ICEEs, I can’t really recommend their pizza or their salad. I ordered a slice of cheese pizza once and it was so flat and disgusting. The cheese was thicker than the pitiful pizza dough. The salad isn’t bad, it’s just prepackaged and not as good of a deal or as big of a portion as the one Costco prepares.
I have read some reviewers on Unilocal who don’t like Costco employees, but I will say that in my experience, Costco employees are overwhelmingly more friendly and helpful. I guess I could compare it to shopping at Walmart vs Target. I shop at both stores, but it’s just a more pleasant experience, at least for me, shopping at Target. Overall it has a better ambiance and customer experience. Costco’s cashiers and employees checking receipts at the door are friendly and make small talk. They seem happier and in turn that reflects on the business and the customer experience. Sam’s Club employees just don’t come across as happy and it shows. It’s like when you’re shopping at Walmart, you KNOW you’re shopping at Walmart. I kind of feel that same way about Sam’s Club.
Don’t get me wrong, I do enjoy coming to Sam’s Club because they sell some different things in comparison to Costco. It’s just if I had to choose between Sam’s Club and Costco, it’s no contest. Costco would win hands down. If you don’t like how crazy busy Costco gets, I’d suggest checking out Sam’s Club. It’s never jammed liked Costco and you can shop more comfortably. They don’t sell gasoline though so that’s something else Costco has over them.

This place is a joke! I spent 15 minutes on the phone waiting for them to search for a product and was told they had it (three to be exact) I drove across town looked around the store to no avail. Then the manager looked with me. Dead end! She turned me over to someone else who just looked on the computer and said sorry we don’t have anymore. My time in the store was another 25 minute ordeal not including my drive time
I’ve had better service at the Dollar Store!
I wish I could give it 0 stars

Friday night is busy. And in typical «WalMart» fashion… One cashier. this was the long line FYI Smh
Also food court was filthy dirty.
Only reason I got membership here was because of a good deal from Living social. Costco… I want you back.

So, I belong to both Sams Club and the big «C». I like Sams club as well as the other store (I shant mention the name here). I will say, it is a little slower check out than that other place, if that is possible and you can’t order food at the checkout counter, oh yeah and their gift card selection is a tad mediocre, BUT, eh’ I have seemed to find no problem spending money here!

It sucks BIG TIME!!! The prices, quality, and services are much better at COSTCO!!! So, don’t waste your time & money at SAMs club.

This is the only Sam’s Club in town. It is located across of the busy River Park shopping area. From the street, you won’t be able to see the store, but they have large signs by the road. They are located in back of the Marie Calendars and Chuckie Cheese Pizza.
I usually go here for their name brand items (things I don’t find at the other warehouse store).
They are usually not as busy as Costco, so shopping there is not as frustrating sometimes. They currently have self check outs for those that like to do that type of stuff.
Their food court items are simple: Pizza, pretzel, Hotdog, and Slurpee. It’s not Costco, but it will do.

Just like this place better than Costco. It’s a more attractive store and the selection of meats and cheeses are better. Still like Costco for some things but find myself going less often.
Will maintain both memberships.
–G

I LOVE SAMS CLUB!!! I have the business membership & do my shopping first thing in the morning (07:30−8:00am). There are very few people there that early, free coffee up front, store is always spotless & I’m done before Costco even opens! The clearance sections (regular & electronics) in the store are great & I find bargains EVERY TIME I go. The sample machines in the store are cool & allow you to sample items sold in store. The employees (Dario/​Bob/​Maria/​Gary) are so helpful & the self checkout machines are very convenient. Btw they sell Prada, Christian Dior, Michael Kors & other high end items here too!

I love shopping at Sam’s Club! I’m there at least once a week!!! I can find everything I need and the prices are great! They have a great bakery department. Big selection of cookies, pies, breads and birthday cakes… beautiful and tasty (perfect for parties!) The meat, dairy and produce department are fresh. I also find great things for my home. The store is well stocked and clean. One of my favorite things they have is the self check out… fast and easy! I hate having to wait in long lines. The return policy is easy too. It’s well worth the membership.

Store is usually kept up, parking
Is kinda crazy. Amazing how people pick large SUV’s and can’t figure out how to use one stall to park in.
Pros: store has small deli with good food and drinks and super low prices
Neat and clean store, prices are low if you need bulk.
Cons: People lose all sense of manors and self respect when it comes to free samples. Cutting little kids in line for the last fruit cup sample. Or if your not finished with one just run to next station, because toaster oven buzzer went off.
Kinda wish they had day without samples so you can opt to avoid savages or sample zombies.

This review is just for the tire shop. Came in at 7am as instructed by cashier for tire balance rotation. Low and behold they only take premier members from 7 to 10.
So walk up to guy at counter (older hispanic little goatee crew cut) joke around with him about Friday and no smile and bad attitude. I ask him if I can have tire rotation and balance, they have decent prices. He says no come back at 10. I tell him I see 8 bays open and no cars and what difference does it make. Mr. Attitude…You’re not a premier member. I again calmly say. So 8 empty bays and you can fit me in.Nope.
Can you say hello COSTCO.
Surprise I went to COSTCO and they got me in right there.
Won’t be back

This is a well hidden store and the GPS always takes you to Macys which is across the street from Sams.
However the store is well stocked and the prices of Sams have gone past their competitors.
Did not find too many people shopping here, thus parking was super easy.

Love shopping here! Big bulk items at low prices. Atmosphere is nothing short of fabulous. Even though it is the parent company of Walmart, the shopping experience is night and day. I highly recommend everyone I know to shop here. We have never waited more than ten minutes to check out, even on the weekends. Will definitely continue to shop at Sam’s Club.

its Walmart, I had high expectations going in as a «member» at first glance the facility is clean, great selection and staff very polite… so it seems, but if you plan to buy something and it doesn’t work out, wait till you meet the return policy face front. I can tell you that while Sam’s is eager to take your money, there’s not as optimistic in returning it. Be prepared to get a «gift card» in return EVEN THOUGH you’re within the return policy of 30 days for electronic goods. The policy is not customer focused and I can tell you that COSTCO is far more superior when it comes down to treating customers with respect.
oh BTW, there’s a reason why the lines are shorter here and long at Costco, its called HAPPY CUSTOMERS… really!
…what was I thinking!