Smoothie King

I generally love smoothie king. The one in Plano is awesome! But this one is TERRIBLE. We spent $ 20 on 2 smoothies and they were all ICE with juice on the bottom. I didn’t order a slushy I ordered a SMOOTHIE. I’m sure the girl working the counter who was talking on her phone the whole time didn’t help either. Just so terrible. If you want a good smoothie in Frisco go to Family Health Market, where they do a great job all around!

Terrible service. They never have more than 2 people and often time it’s only 1 person even during busy times. It is reflected on their customer service, they are never friendly and almost rude because they never have help and are always rushed. Since they never have enough people thy are rushed and even cleaning is lacking; the blenders don’t seemed to ever really been cleaned properly before your smoothie is made in it. Makes me wonder how clean they actually are. They couldn’t even give me $ 36 and some odd cents in cash change. That is pathetic, especially when they have no sign that says anything about not accepting high denomination bills. Just go up the street to the newer smoothie king. This one blows. Even the smoothie quality is low because the persons working have to rush to make the smoothies since thy are usually the only person there doing literally everything.

Just had the worst experience here, I called 3 times to order ahead because I’m in a rush and no one answered so I drove over and waited at the counter for 5 mins yelling hello and another man even came in shortly after. Finally the girl in the back woke up and was all cranky when taking my order and took her time making the shakes and even messed one of them up. Still was cranky when she finished the order and collected my money… thanks smoothie king what a great store…

I really wish we had another location. I love their smoothies (although inconsistent… rarely do they taste the same) but WOW their service is terrible. The wait is very long, and nobody moves with any urgency at all. Today I waited 15 minutes to order. There were only two other customers and she had started adding ingredients to theirs before I walked in. I think today may have been my last visit

Stopped here at about 4:30PM on 10÷06÷15 and not one employee was in the front of the store. I could hear the employees in the back talking and laughing. The place was disgusting and very dirty, I decided to leave after standing around there for about 5 minutes. I will never go to this location ever again.

They always have me covered with my smoothie right on time! Blended perfectly! One of the employees always remembers my name– great customer service!

You get smoothies here not sure what else to say… pretty standard stuff… BUT…they quit using cherries and they don’t accept Unilocal coupons here… THat doesn’t mean the smoothies aren’t good…

Horrendously slow service, girl that works here is very slow considering what’s being sold. Toss ingredients in blender and hit button… For some reason that took 10 minutes. Number of people in store 3.
The product mostly tastes of ice, doesn’t taste much of the fruit supposedly used in it. Price? $ 8.
I wont ever make that mistake again.
Should have read the reviews before coming here. If you’re not working out, take your money to Jamba juice on Legacy. If you are working out, buy a vitamix blender and make your own smoothies with the money you’d be wasting here. It will definitely take less time and taste better.
Wont be doing that again.

I walked in and the place smelled like spoiled milk and mildew. I drink at another smoothie king everyday and never experienced this. And to make matters worse the health department was there investigating while I was asking the cashier about the bad smell. I told the cashier that I couldn’t order because I never smelled anything so bad in a smoothie king!

Don’t post a coupon on your site then refuse to take it and tell me to go to a different store. Service was good, only reason for 2 stars.

I should have turned around when I walked in the door. I stopped in on a Friday afternoon while running errands. The owner/​manager was engulfed in a conversation (very loud) with a couple of female workers while they left one young fellow to take and make orders. I placed my order for a medium smoothie since its Friday and mediums are $ 5 on Friday. So I wait because even though there are four workers only one is actually working (slow). Finally my order is ready. Now the owner/​manger is ready to ring me up. He says that will be $ 7 plus. I say no its $ 5 Friday. He says on that one isn’t part of the deal. I explain this is a Friday ritual for me. I usually stop at the location closer to Main on Preston in front of Walmart in Frisco or the Campbell Rd location in Plano. I order the same thing all the time on Friday and it’s $ 5. His response to me; «Well, we all have our own rules» (ummm I understand you’re a franchise). My response; Well, I will just go up the street. Now remember the smoothie was already made and he would rather watch me walk out the door than offer some sort of compromise. So, there he stood with wasted product. This is the 3^rd time I have been to this location and received sub par service. The slow service is the issue that bothers me most and this owner/​manager; well… I will stick with the other locations…

I am a smoothie king connoisseur and this smoothie king sucks. They purposely water down the smoothies with ice to save money and cut corners. One time I had to have a smoothie re-​made twice and it still wasn’t good. I can honestly say I have been to this smoothie king location on multiple occasions (around 5) and have finally called it quits. Even when I am craving a smoothie I will not go to this one, I gave them too many chances!

I guess I’m not attractive enough, my coworker got hit on and I didn’t…how sad! LMAO. The owner won’t accept the Unilocal coupon either:(

Today, I went back to the store and I am amazed how they are always doing something to clean it. I can trust what I am taking with me!

DON’T GO HERE! STOP AND GO SOMEWHERE ELSE! I have had MANY bad experiences here. I keep going back like an idiot but my last day there was 3÷2÷2013. I got my chocalate gladiator smoothie and it was warm? i asked the lady why it was warm and she said she didn’t know. After staring at my smoothie, I realized THERE WAS NO ICE IN IT! WHAT!!!

I have reported the owner of this Smoothie King, Roberto, to the BBB for inappropriately disciplining his employees in front of customers, not opening up at 7:00 am as stated not once but twice (I sat there from 7 – 7:45 am) and also making uncomfortable comments about my looks… he threatened me saying not to call corporate on him. Whoops… I did. DO NOT GO HERE, YOU ARE WASTING YOUR MONEY & TIME! I have given this Smoothie King and him many chances and in the end I should have paid more attention to the customers complaining in the store and fighting with him constantly… If he treats people and employees like this what makes you think anything in his store is run right… I would watch out.

I was hesitant to visit this smoothie king. Because of the reviews. The service was great. The employees were very prompt. There was a high volume of customers purchasing and I received my smoothie and it is excellent!
Thanks! I will be returning.

I wanted a smoothie for lunch so I found tho one by te mall. I ordered a pineapple pleasure and spent 8 bucks for a medium. It had no flavor and tasted like there was to much ice or something and the consistency of the smoothie was so chunky I couldn’t even drink it with a straw. What a waste of money. I remember when smoothy king used to be really good and not so expensive, no wonder they are constantly closing.

Well obviously it doesn’t seem like I need to write much of a review considering how many are closing down. This tells you enough right? I used to love smoothie factory and so I was craving a smoothie the other day and stopped in here. Nobody was parked outside so I thought they were closed, I came in and realized the prices went up ridiculously. $ 5 for a flippin smoothie? GET REAL. I got the raspberry sunrise and was not so satisfied with it. It tasted like fake raspberries and there was nothing else in it other than ice and «protein» Please. I guess I will just stick to Jamba Juice or some Herbalife smoothies from now on. Sorry Smoothie King you suck.

Well, I hate to diss any Smoothie King, but really, I’ve experienced better.
First off, the store seems to appear to be hanging by a thread in that the displays, counters and general look and feel is lacking. I’m sure it’s clean, but the dingy feeling of it all made it a little hard to not second guess.
The manager or shift boss seemed to be talking with a client and/​or sales person when we walked in. It didn’t bother me until the poor new guys helping us became engulfed in a line of clients and had to handle the business himself. Not once did the manager even look up.
With that being said, our smoothies weren’t the best either. I know he was new, so I was trying so hard to not get upset, but when you drive to find one (the only one) close to you and it’s a bad experience, it makes you want to give up and leave. I haven’t ever done that but I wanted to do that here.