Midas

These guys rock. Great customer service. Very friendly staff. Very quick. Sweet and simple

Midas is an Interstate battery dealer. The Interstate battery in my car is failing, and has 2 yrs left on the warranty. When shopping around I found that all authorized dealers should honor the Interstate warranty regardless where you purchased the original battery. Not only would Midas not honor the remaining balance of the warranty, their price for a 2 yr battery was $ 179,by far the highest price (others prices ranged from $ 119 – 138.

I brought in my 1992 Mercedes 500sl because the radiator light was on. Sears couldn’t help and said go to Midas. Midas said they can’t help because they close a 4 and its 3:50, so as I started to leave a mechanic ran after me and told me I can’t leave because it will destroy the car. They opened the hood to check and it was out of fluid but all I needed was a new cap! The cap broke! What an honest place and great mechanics to stop me from leaving! I would recommend them to anybody and will bring my car back as they work on late model cars! They only charged me $ 20 for the part. Awesome place and honest!

So they did a steering pump repair. Then they parked me behind the Grand Canyon of potholes that you can’t see but they admitted after the fact they knew about when I was supposed to pick it up. I drove three feet and (after a long story) did 2800 dollars damage to my truck. The owner from South Africa promised to fix something to help me out for their mistake. He did nothing and I moved on. I’m glad he sleeps well at night knowing he is a horrible person.

I was a repeat customer of this particular Midas. Never again. I left my car overnight for service. I received a call on Monday, when it was supposed to be ready, only to be told that one of their employees had accidentally backed into my car and it was currently at a body shop for repairs. They did not ask me if I had a preference on a body shop and they never gave me the name or the address of the shop. They assured me the damage was minor and the car would be ready on Tuesday.
Well the car came back and the repairs were sub-​par. Again, they sent my car out to another person for a second pass on the paint job without asking me if I had a preference on the provider.
I was upset about the situation but I didn’t lose my cool until Friday — a full 5 business days after I originally dropped off my car. I called on Friday during my lunch break for an update and spoke with the owner Todd. He said he needed to check with the body shop and would call me back. At 5pm, the owner still hadn’t returned my call.
So I call back again as I’m driving home from work and the owner had the audacity to say — «I understand your frustration but if it were me in your shoes, I wouldn’t have a problem with it. I would be happy that at least the shop is going above and beyond to make sure the repair is done correctly.»
No. Let’s review. 1. Your employee damaged my car. 2. You sent my car to a shitty body shop that did sub-​par work. 3. Then you couldn’t be bothered to return my calls after you sent my car to another provider to fix the first shitty repair job. So — yes, we have a BIG problem.
I finally got my car back on Friday night at 6:45pm and only because I sat in the Midas office and demanded to speak with the second body shop guy.
Absolutely horrifying experience. Beware.

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At first impression front counter staff very nice, friendly offered coffee and have a 45min estimate for basic oil change and tire rotation. That is great! After an hour with absence of tires put on I asked how much longer? The response given let me check…15−20 minutes. Little to our knowledge the mechanic forgot to tell us a filter needed to be ordered. After 1hr 50min and a new scratch on my drivers side door I will not be returning to this location. After crying and yelling because of my outrage the owner Joe did offer to fix the scratch because the scratch was not there 1 and 2 was not documented. Why must I take another 2hrs our of my day to fix your careless mistake. Very unsatisfied, go to Jiffy Lube! Would NOT recommend! Could not give less than
1 star so I guess that’s what this location gets. Noticed tire pressure light on after leaving very odd considering pressure should have been checked after rotation and light reset!

Very friendly. Vey professional. Offer coupons online and gave me free advice about what I needed to fix my A/​C.