Car Castle

I recently bought a 2004 Corvette Z06 from Car Castle, and their service was noting short of outstanding. The car was detailed and serviced prior to the sale, and the car is flawless. 5 weeks after the sale (1 week after the warranty period), a bolt was sucked in through the intake, toasting the driver’s side cylinder head, and left me with $ 4,000 dollars in repair costs… Even though the car was technically after the warranty period, Mazen Alameh (the general manager) helped me with the repair costs! Genuine good people with an evident aptitude for customer service. I will definitely recommend this dealership to anyone. They seem to specialize in high performance cars too, so you will have a good selection!

Update it’s been 1 year since my purchase from car castle weeks ago I had some minor interior problems with my Chrysler 300 i called mark he said to bring it in and he and his staff welcome me back and took care of the problem

Place is a joke cars and truck are junk there warranty is a joke! Go to a dealer front breaks are bad on my truck just had to replace water pump a coolant leak when I got home with the truck no coolant in the reservoir!!! Inspection on their cars yeah right unless monkeys are inspecting!!! Plzzz save your time and do not go hear pay a little extra go to a dealer and get real certified cars. I am a young navy veteran and I know what the hell good service and a quality vehicle!!! Place is a zoo they are just worried about pushing the cars out not focusing on there customer. I really wish I could put NO stars!!!

I had a great experience Alan was great I recommend if your looking to buy a car or truck he’s the man to see!

Zabi and Car Castle took real good care of a newby car owner like me. I had a problem a radiator problem 38^th my car that wasn’t their fault but they fixed it for me anyway

I just bought a Ford sport Trac for a great deal. The salesman that helped me out was Allen. Great guy that was very friendly and helpful with getting me the truck. If you go here ask for Allen and he will take care of you.

Got the wife a vw «new» beetle last week. It was great. Had a few small problems. Wife took the car car in and had the pleasure of working with the owner of the company great guy. The owner was more then willing to help fix everything that was wrong. My wife and I couldn’t be happier. Thank you guys for your help and understanding.
Senserly thank you.

Great service! Just bought my first vehicle, a Dodge Ram 1500, and the staff were able to help me every step of the way. The Finance department even worked overtime to get me a better interest rate after I’d already driven off with the vehicle. Highly recommended; thanks again guys!

Happy Customer! My 2007 BMW 328i Purchase: I recommend this dealership to anyone! I went pre-​approved thru my credit union (I recommend getting pre-​approved loan vs. sitting there for hours, per my experience at other dealerships.) If you want, Car Castle will search another bank for a better rate. Anyway, I found my 2007 BMW 328i online using my credit union (BCU) recommended site,
. I called and spoke to Eddie, which is a people person, and I gave him the information that I am coming in pre-​approved with a my down payment. I went prepared to inspect the car since I had a BMW previously. I noticed some issues and they were quick to resolve them. Other dealerships will not fix something once you drive off the lot. I had to bring back the car the next day, leave the car to fix issues and gave me a loaner for a couple of days. Great customer service!
Thanks Eddie and the Car Castle Team!

I have an ’89 Mustang 5.0 that I love. Recently though there was an electrical short that left us down to one car for our family of 5. I looked up some cars online for a couple days until I found THE one. I blue booked it and it was priced right for me. I bought a beautiful 2008 Mustang Shelby and I am totally in LOVE with it. It is my dream car! My experience at Car Castle was great. My salesperson was Debora and everything went well.
The ONLY reason I took off one star is because one or two of the power cords to the AeroForce gauges are missing from the vehicle, even though the gauges were photographed functioning on the web site when it was for sale. Once I got the car home, we realized we hadn’t tested the gauges and that’s when we realized it was missing. We asked about the cords but were told they didn’t have them.
Other than that, we are very happy with our purchase! Thanks Debora.

Giving Car Castle a 5 star review because our Sales Rep Allen was very accommodating. He listened to what it was that we were looking for and did all he could to work with us to stay within our budget. My husband and I left with our new truck feeling confident in our purchase and in the service we received. If you’re looking to purchase I definitely recommend Car Castle. Don’t forget to ask for Allen!

If you wanna waste couple hours of your life you are more then welcome to go to this place. Bunch of low knowledge, I need a job, thats why I do this, salesmen’s. You will save your self a trip if you just dial the number and talk to them. You will see what Im talking about. Now, I have a 2001 Mustang GT Roush Stage 2 Vortech Supercharged with 25 000 miles. A collectable car in pristine condition. I was interested in their corvette that my wife would drive. Off Course, as any other customer, with some brain activity, that wouldn’t wanna drive there until they give a ball park estimate of how much they would pay for the car, I did the same thing. The guy tells me to go to Carmax and appraise my car… WHAT??? That tells you whats up. It would be the same like you would go to have a Carmax appraisal on a $ 30 000 1969 Chevy nova. They will give you $ 9000. You just don’t wanna deal with this shady business. You wanna a modest profit dealer, that makes his margins on high volume. Not greedy scavengers, like this guys.
PS. Buy the way the sell their 2003 cobra gt for $ 27 000. What a joke. Here is the link bellow

Great place to purchase a vehicle. The the staff are full of great people very knowledgeable ! I had a trade in with negative equity in it and they managed to make the deal happen.

Had an amazing experience shopping for a car. The guys are upfront and honest. Their cars are well maintained and up to exceptional selling condition.
If there is anything you need after the sale these guys are still there to help you.
They have a large stock of cars and highly recommend.

If your a first time buy and need a nice car. These guys will help you with a good deal. Just got my new wheels and I’m so happy with there Service. Eddie was Great ! And those people went far and beyond to get me a loan that even my bank didn’t give me .a car with a warranty. Clean CarFax. Great financing. Can’t ask for more. Thank you guys

This place hands down offers the best service, prices, and great selection. I live in LA and was shopping
, saw an Audi I was very interested in and called them up to male sure they still had it on the lot. I quickly got a sales agent on the phone Zabi. He was extremely helpful and really listened to me (unlike some other dealerships I called up). I let him know our critera so he could have a sense of what other vehicles to show me when I got there as well. I made an appointment for later that afternoon. I’ll not be shy here and tell you that my credit is pretty darn terrible but Zabi and Eddie really pulled strongs with their most flexible bank to make it work for me amd gpt me approved while keeping to my budget. The Audi I decided to buy was about $ 3,000 less than other advertised vehicles of similar makes and models.
I had been to another dealership earlier in the week and told them immediately I was just in my research phase and long story short gor strong armed into a deal that was not at all to my benefit and didn’t complete that transaction.
I had no pressure from any Car Castle employee, everyone was extremely nice and laid back, yet attentive.
I 100% recommend this car lot to anyone who is in the market for a pre-​owned vehicle. I will forever recommend them to friends, family, and strangers — heck maybe even my enemies if I’m feeling nice that day.

I would not recommend this car dealership, especially to military members. They do not respect the sacrifices military families give up. Although they are in USAA’s network, they tried to swindle me to finance through their bank. It was a headache and a waste of my time.
I went in yesterday with my father. I checked out their 2007 MINI Cooper. Although they do *not* advertise a no-​haggle price, their salesman kept saying the price was not available to haggle down. The car was in decent condition with very low mileage, though its radio lights dimmed/​could barely be seen. I very much liked the car and was willing to purchase it. Then, the salesman brought in his supervisor and he insisted that USAA could not finance the whole amount, which is bogus. He was basically trying to get me to finance through their bank. Of course I said no, and the down payment he was asking for was $ 4000. And that’s because the dealership refused to haggle the car down to its Kelley Blue Book value.
After I left, I called USAA, gave them the VIN, and they said they valued the car at this certain amount, and they would finance the whole amount needed, even the taxes/​extra fees. The manager told me USAA would only finance 110% of USAA’s value of the car. This is NOT TRUE. They will finance 120%, and depending on your credit, you will be given a certain high amount (which my Navy husband and I were), and stay true to the certain amount they approved you.
So, military members and etc., do not waste your time here. It was a headache to deal with their insincerity and dishonesty. Please save yourself from spending $$$$$ when you can look elsewhere.

Worked with AK and Ceasar the manager. Down to earth guys to work with. Points to remember, the price online is cash price. They dealt with me nicely and even stayed late to finish the deal. They really wanted me to be happy with my car purchase. I purchased a clean carfax porsche cayman s car. They even detailed the car the day after to keep me happy about buying from them. Car is running well so far and havent had an issues. Just remember you are buying used and not flawless new cars, but you aren’t paying full retail price also.

PLEASE READ– This review will hopefully give you some advice about the potential problems & benefits of purchasing a vehicle from a used car lot; ESP. Car Castle
I came to Car Castle to buy a cherry Range Rover Sport supercharged that I fell in love with on line. I am a big Range Rover enthusiast and have some knowledge & good experience with Land Rover vehicles. I took the long drive from West LA to Fullerton after having several terrible experiences; cars sold under my nose, misrepresented vehicle info, undisclosed or not photographed body/​engine damage, etc, etc) with other car dealers. I decided to stick it out & make the 100 mile trip to Car Castle. After repeated attempts to get anyone who can speak understandably or is informed about anything I ended up finally working with Eddie and Mark (the only people you should ask for or deal with in my opinion) to get the Rover purchased. Eddie was a truly excellent negotiator & business man, and his excellent communication/​oration skills undoubtedly made up for other salesmen at Car Castle or some of the people who answer the phone, clearly lacking in those areas. We went toe to toe & the negotiation over this beautiful Range Rover Sport supercharged went on for hours. Eddie did state that I should have known that they were a no haggle dealership & the sticker price was non negotiable. I replied that I had spent weeks trying to get anyone to answer my questions or return calls/​inquiries on the car much less be told that information and I wish that was made clear before I drove 200mls. Additionally paying with cash & buying from a used car lot in the middle of no where that has been open for business for 3 months means nothing is non-​negotiable. In the end I got the car for an excellent price & thankfully I paid the extra money for the buy back/​vehicle return guaranteed, & got the 2 year extended warranty. It’s very important that you always have or pay for the option to bring the vehicle back if something happens after you drive it off the lot or after it is inspected by your mechanic. I almost decided to pass on the cost of this return option after Eddie explaining that their «certified mechanics» and «service center» had done a detailed 70 point vehicle inspection & had preformed all necessary service/​maintenance on this Rover. Car Castle seemed legit & professional & the cars are mostly high end luxury vehicles so I thought it might be unnessisary in addition to the 3^rd party 2yr extended warranty I also bought. Thank god this is not my first time at the rodeo! Paid for the return option & after 6 hours (at Car Castle negotiating) I drove away so happy with my new car «running great». I really felt good about the whole experience & had renewed faith that used car salesmen are not the dregs of mankind. That is until the next morning… I woke up and started the car and actually I was so happy with the drive home and with Eddie and Mark that I was going to cancel my morning appointment at Mitchell’s British Automotive (best LR service center in LA, Lakers to celebrities to soccer moms know it) to have my mechanic do a real inspection. I got to the end of my street and the check engine light came on and the car immediately starting acting strange. I was so thankful for that check engine light telling me to get the car checked. I only had 48hrs or 500 miles to return the car & get my money back or I’m out 30k! Ian at Mitchell’s did a real vehicle inspection & checking the cars computer he printed out 17 fault codes (4 of which were critical system failures and 2 of which were final warnings) demonstrating that this Range Rover Sport was a complete piece of sh**. Actually it was dangerous. It had obviously been driven to the ground & had critical systems like the air compression based suspension system & transmission on the brink of catastrophic failure. I thankfully was able to take the car back & preparing for a fight I was surprised at Eddie & the sales teams continued professionalism & business ethics. Car Castle could not have been more classy/​understanding and professional. Not only did they take the car back after I showed them the print out from my mechanic they waved the return fee & what could have been disastrous & extremely expensive nightmare turned out ok with everybody walking away happy in the end. In all honesty buying a used car is not the most enjoyable experience. In fact it can & most often is downright awful.
–always read everything; the 30 day in house warranty «would cover any issues right off the lot» is meaningless because the repairs are done in house by their «service center». Also 30 days or (not mentioned) 500miles.
–extended warranty; salesmen «3^rd party warranty takes care of all issues with the car» he’s not mentioning the exclusions, restrictions or maximum payout. On this rover fixing 1 big issue would have been more than the maximum payout.
Due diligence; get a coder reader for 1^st hand info! Car salesmen=LIAR

Just left here with a great expirience and a car! Joel was an awesome help as was the manager! They did a great job with assisting our needs! Traveled all the way from the bay to get a car for my brother and they were more than accommodating! I would most def recommend this place if you are in search of a car.