Kmart

They really need to close this location and replace with something else. Seems like every time I go there issues arise. Today I had to wait for a manager to reprint a receipt because the receipt paper kept jamming and I was told they couldn’t reprint — really! Well, after waiting I finally left with one.

The worst! Can they just close this place already? There are never enough cashiers. The managers are not very smart and certainly not helpful. The only thing it’s ever had going for it, is location. I just can’t even go in there, anymore. Even if there was a zombie apocalypse, I swear I’m not going to Kmart to try and live.

Worst customer service ever. Half of the employees stand around milking the clock. They look at you and don’t even ask if you need assistance. Lines are long with literally 1 or 2 registers open. Won’t bother to go to this store again!!!

At some point they changed the hours and are now not open until 9. I asked the bald red headed guy with glasses at the door a question twice and he ignored me like I wasn’t even there!!! I guess your not a customer until 9… So much for shopping there I will not fund a jerks paycheck!

Why would anyone still shop at Kmart with its primitive return policy. We received a gift for our son with all the tags from the store still attached.
At Target, Home Depot, or Macy’s they will honor products for exchange or return with the tag as has been traditional in North America for many years.
I suspect corporate leadership at Kmart believes their customers are untrustworthy thieves rather than fellow shoppers wanting a good shopping experience.
Shop at Target and save the hassle at Kmart.

I think this store is trying to make a concerted effort to have enough cashiers. Or, they are just prepping for holiday time. Either way, it was good today. Despite the lack of replenishment of popular products that sell out quickly (like the most popular windshield wiper sizes… I don’t understand why stores don’t buy in percentages that reflect predicted demand. It isn’t just Kmart), other factors were improved. But I made sure to go during the day, 3:30 pm.

This store could be great. There is a wide variety of household goods making it a decent alternative to Target. The problem? Customer service. Lines are always insanely slow. In fact, I’m standing here in line right now and have been here with just one person ahead of me for more than 20 minutes. The cashiers are always slow, always waiting for someone to come help them. Also, prices frequently ring up incorrectly, adding to the delay. I’m not coming here anymore because life is too short. Next time, I’ll go to Target.

I normally don’t go here, but my mom wanted to check out a price of a jumparoo for babies (for my son). We went there today after we ate at cava mezze next door. I headed out in a rush because my son needed to feed and I was HARASSED by this crazy woman. She chased after me accusing me of stealing her wallet. While my son (4 months old) is crying hysterically – I yelled at her saying I don’t have it and I’m not a thief! She threatened to call 911 and I said go ahead, then she got KMART’s «security» guard. He then preceded to accuse me as well and asked to open up my diaper bag to show I didn’t steal this crazy woman’s wallet – all while my son is still crying! I was beyond upset and still am. I showed him everything per his request while the woman left! I had my mom look after my son in the car I demanded to speak to a manager and saw the guard again. He completely avoided me. I will NEVER come here again.

If I could give them a zero I certainly would. This store is absolutely pitiful. Unacceptable that the back door by the garden section is always locked. Such an inconvenience to walk to the front of the store and then walk to the garden section. Managers in the store seem very stuck up to be honest. The workers here are rude. If you are managing a store set an example for your employees. Prices are ridiculously high! I wonder how this company stays in business.

The store is understaffed. There aren’t usually more than 2 cashiers opened each time I’ve visited. Had to wait too long unnecessarily.

Great store, very clean and organized, even smelled fresh. Friendly staff. Also has lots and of options.

Close to my parents house. I’ve been coming here since it was built over a decade ago. While they have great prices and offer household items I am always stuck in line as they usually only have one or two cashiers available. They really take their time and their customer service is so forced. There have been times where I didn’t feel like waiting and just put my items down. If they had more cashiers, there would be no issues.
–At least Wal-​Mart has many employees working that can get you in & out quickly.

I had an awesome experience here. I just bought a new home and found so much great stuff here that looks expensive but is much better priced than Bed Bath and Beyond and Target. I had a great customer service experience with Bill and Damon. I ended up spending over $ 400, but with all the coupons and points you get back, I’d say I saved about $ 50 with them. It’s like literally every time you spend money, you get at least $ 7 back in points to use next time, and sometimes I even get random emails with $ 7-​$ 10 coupons and I didn’t even spend anything. I have definitely elevated Kmart on my list and will continue to return for great items for my new house! Check it out.

Perfer this store over walmart any day. Never crowded at all. Only 3 bc of the lack of customer seevice especially in lay away. Other than that I love kmart

Very few cashiers or workers that understand or even speak English. Every time I come (only when they do super doubles) it takes forever to check out. They need to hire people who know what they are doing and can communicate with guests!

This Kmart is horrendous! Don’t use a cart it will only be a magnet for all the merchandise people leave/​drop on the floor, you should all be ashamed of yourselves! Some of the «aisles,» created with display shelves/​racks, are impossible to push said cart through. I am taken aback and very disappointed mainly for the community treating an establishment as a dump, but also because there are a lot of people still in need of jobs that could pick up behind these grown children. Worth giving up the inexpensive merchandise to not be in that terrible atmosphere again.

If I could give 0 stars I would. This is by far one of the worst kmarts I have ever been in. I understand times are tough but it’s time for an update — not only for the peeling walls and dirty floors but management as well. I felt so bad for the cashier tonight — she had to chase a manager down twice, and the manager just took her time walking over thinking it was funny the line was backing up. Seriously? Now I see why I don’t come here. For such a «high class» area I can’t believe people allow this place to stay.

Went to the Garden Store today to pick up mulch and some plants.
I was floored — not only was the plant selection very sparse, what they did have was in pitiful condition. Dead or dying herbs of several types, pansies, primroses — you name it, it was dying from lack of water and over exposure to the current hot sun.
I was able to find the mulch I wanted, but when I went to the Garden Store checkout, the clerk told me he was closing. Mind you, I had been waiting for a clerk to show up and knew he had only been there a few minutes — So, I just looked at him with that «I can’t believe you just said that» look, and he agreed to stay open for my purchase. When I asked why the plants were in such deplorable shape, he said that «everyone was too busy» to take care of them. Really? Also, No offer to help me load the mulch either.
I don’t think I’ll be back.

Yes, I’m from Potomac. No, I am not ashamed to admit that I do shop at K-​Mart. In one sense, I’m surprised by the lack of reviews because I know there are a lot of people who shop here, who don’t like others knowing that they do. Personally, I see nothing wrong with being a smart consumer, and shopping at K-​Mart allows me to be one.
When it comes to toiletries and non-​perishable items, I love coming to K-​Mart. They have a wider selection of items and their prices are typically a bit less than Target, which is the only other «Big Box» store in this category that I frequent on a regular basis. Unfortunately, if there is something that you can’t find, it is pretty tough to find someone on the floor who can help you. You typically have to go up to the customer service counter and ask for help, at which point they will page someone to come on the floor and help you.
I also like shopping here for electronics and video games. I have a lot of cousins who are video game junkies, and I wouldn’t go anywhere else to buy them presents because I know I can find all the games they want here and there is typically no line or crowd. Same goes with cameras and other small electronics. I’m often a last-​minute Christmas shopper, so when it’s Christmas Eve and I’m just figuring out what I want to give people, the electronics department at this K-​Mart is a god-​send!
Since we are in «holiday mode» right now, I will say that the selection of ornaments and other Christmas decorations is second to none here. You can find every style, every color, every shape you can imagine here. The same goes for Halloween decorations and even Valentine’s Day ones. Any party I host, I always come here before I go to a party store because the selection and prices here beat their’s 9 times out of 10.

I like Kmart because they have nice décor for the house. Like the Martha Stewart lines. They are overpriced in a lot of things but you can score big on savings with the clothes if you come at the right time. Associates are helpful dont most dont speak English. The womens clothing lines are so much of a better quality than Walmart. But if your shopping for groceries forget it! $ 4 for milk? oh no! There are days when they double coupons but still its expensive. They are the only ones that have layaway year round which helps when times are tough…