Aabco Water Heaters & Solar Services

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At last – an honest repair company. My electric water heater was evidently installed incorrectly (by another company) and immediately one of the two electrical units burned out leaving us without hot water. The other company took no responsibility for the errant installation. I called Aabco and Doug repaired the unit. A couple weeks later – again, no hot water so I called Aabco and Doug repaired the second defective electrical unit. To my surprise, Doug repaired the second unit at NO ADDITIONAL COST! Very happy to have found Aabco Water Heaters.

This company has been harassing me with solicitations via phone. My number is listed in the Federal Do Not Call Registry. I have received 5 calls alone today and repeatedly request to be taken off their call list, only to have a pushy representative ignore my request and ask why I don’t want to save money and then hang up on me without fulfilling the request to be removed from their list. This organization should be ashamed and I will be filing a complaint in violation of the Telephone Consumer Protection Act.

Woke up to a leaky hot water heater valve, called Aabco and they sent Doug out to fix it! So glad he was able to fit us in last minute on Friday! He showed up within his time window, quickly fixed the problem, and was super nice! Would highly recommend!

I had a failed 100 gallon water heater that left 10 families without hot water at one of my apartment complexes. I called this company at noon and they had a technician, Doug, on site within an hour or so. Doug spent a few hours thoroughly troubleshooting the problem and making the needed repairs. I rarely get a good feeling when using a service like this but after having a conversation with Doug I could tell he was very knowledgable. He explained the repair and broke down all parts and labor charges. I’m familiar with these type of repairs and knew I was getting a fair price for what had been done. I would absolutely use this company’s services again and appreciate their responsiveness and honesty. You should definitely consider them for any projects or emergencies you may have. Thank you for taking a minute to read my review.

Supposed to have shown up between 4 and 6 at my rental. Didn’t call, didn’t show. At 6 PM, called to say they’d be there at 9. 9 at night… are you kidding me? Called and left a message to reschedule next day… they never returned my call. These people should be out of business. People who don’t treat their customers respectfully should fail.

Called Friday Doug was to come out between 1 and 4 no show no call. So I called him said he could not make it that day. Said he would work after church Sunday, would be there about 2 no show no call no a man of his word yo leave people hanging for 2 days.

Doug from Aabco is the 5^th person to come out and look at my problem. I have a hydronic heating system that heats (or didn’t heat) my air and hot water. For 4 years, I could never have both heat and hot water. It was– go outside and turn the valve one way for hot water, or the other way for heat. (I chose the hot water and bought a space heater). Each time someone came out they did the same thing. Aligned the valves and told me it was fixed. 10 minutes later, no hot water. When I called to report it wasn’t fixed everyone said «that’s odd, sorry. I don’t know what’s wrong» Then Doug showed up. I told him the issue and he said «oh, you have a faulty valve.». I’ve had 2 plumbers, an hvac techs & water heater specialists tell me they had no idea what was wrong. The first water heater guy told me i needed an hvac guy. Then he told me i needed a plumber, then he told me I may need a new water heater. Aabco to the rescue after all this time. Doug knows his stuff that is for certain. Thank you Doug.

I would not recomend this company based solely on their poor customer service. The repair person (Mike) made it obvious that this call out was a bother for him. After working on the water heater for a short time, Mike just got in his truck and left. Never bothered to let me know what was happening and left me hanging. When I contacted the office to followup, the person who answered the phone (never gave a name) blew me off.

I realize there are some bad ways to start a Monday morning. You could wake up to find your car broken into or realize you’re out of coffee. But the worst: taking a cold shower. THE WORST.
Turns out the ol’ (not so old actually, only 2 years) water heater had decided to stop doling out the goods. And it was MISERABLE. And I called a plumber who came out and told me to call another plumber who told me this was too new-​fangled of a water heater for him. I watched videos on YouTube to see if I could DIY it… until finally I found Doug at Aabco.
Turns out it was who I should have called in the first place, especially since the parts on my water heater are still under warranty (who knew?). After a week without hot water, I called Aabco at 1pm and by 6pm I was fogging up the bathroom mirrors like there was no tomorrow.
Doug is super friendly and knowledgeable about all things water heater and solar related. He also has one helluva life story. They had all of the parts from the manufacturer ready to go, didn’t have to order anything and got it all done posthaste. I don’t believe he does other plumbing stuff but if you need water heater help or solar panel help — this is your guy.