Les Schwab Tire Center

I priced these Everytime on tires. They are ALWAYS the most expensive!!! I just priced tires for my Camaro and they want 1450.00 for their house tire. I then call THE DEALER and they were 975.00 for call Pirellis.
This is not the first time. My Toyota FJ, they wanted 1375.00 for house brand, bought Goodyear tires at Toyota for 875.00. buyer beware. Shop prices and you will find they have no value. Rip off!!!

These guys are the best.
Long story short– they got my Honda Odyssey up on the lift to repair a flat tire on a Saturday evening. At that point they discovered my tires were too bald and all 4 needed to be replaced. My daughter had to be at soccer tournament in 15 minutes. These guys performed a NASCAR style pit stop, replacing all 4 tires. We made it to the game right on time.
We will always get our tires at Les Schwab from now on.

Great employees. Helpful, courteous and honest pricing. Been going here for years and will for many more. Lord willing and the creek don’t rise.

Called ahead and the lady said it’s first come, first served, but she’ll put me on the list. Doesn’t make sense, but no probs. Odd terms accepted. Guys were friendly and courteous, but took two hours (no issue with that alone), but saw people come after me and leave before me. Spoke to the lady again and she said they’re busy. Asked her about first come, first served. She said, «Yep, but they called ahead.» I said «So did I.» She looked at me and said, «Hard to keep track with 30 people coming in at one time.» Again, I’m not going to complain about quickness in general… BUT WHICH IS IT? A list or first come, first served? Either way, I called ahead, put my name on the list AND arrived prior to many others — watching them drive away. I’m weeping in my stale popcorn. Wah!

These guys rock! They’ve fixed two flats on my latest car and I’m still on the factory tires. Never an upsell or any pressure. Their road hazard warranty and numerous locations are the reason I never buy tires anywhere else.

I will purchase my next tires from them. Took my car in to check a leak on the front tire. They identified the leak and fixed it at «no cost». Excellent customer service knowing I had not purchased the tires from them.

I really, really love Les Schwab. Regardless of which one you visit, you always get the best customer service. Today I visited the one in Gig Harbor off Olympic Drive and I was helped by Jay. The tire pressure guage light on my dash has come on the last two days while driving kids to school. I took it in certain that I would be buying new tires today thinking that I had a slow leak from a nail, and that in terms of mileage, I was due for at least two, if not four, tires. Sure enough, a screw was responsible for the slow leak. But when I asked Jay about new tires he told me I had at least another two months of good wear left. What??? The place was dead this morning. Surely they were going to try to sell me something! Nope. That’s why I am a loyal Les Schwab customer and always will be!

Their pricing isn’t always the best but their service is excellent and unmatched. And this service is very consistent between stores.

Went here today in Gig Harbor, The boys working on the cars are friendly. The Big gal behind the counter was slow to help. She must be the owner on her own schedule :(From now on I will go to the tire shop by McDonalds and Freddies.

I started shopping for tires at 9:30 AM at Sears in Tacoma because I happened to be nearby, but the earliest they could get the tires that fit my car was 3 PM. These tires would have cost a minimum of $ 135 each. I eventually ended up at Les Schwab in Gig Harbor, where I live. I purchased comparable tires that cost $ 116 each. They also let me leave with my vehicle for an hour without losing my place in line, so I was able to run a couple of errands before they were ready for my car. After that, the wait time was about 40 minutes, so I saved money and I saved time. Not bad!

Pulled over on the highway with a flat tire in my week old car. Air is flying out of it. Flat in about 45 seconds. No spare tire. The car came with a run flat liquid compound that temporarily fixes the tire. Called and «got in line» for an «hour» wait. We got there 10 min later. They said it would be 40 min. An hour and 15 minutes later, they pull the car in. We watch the guy as he is screwing around with the other employees as he takes the tire off, rinses it off, and half heartedly looks for a hole. He puts the tire back on, lowers the car, and pulls it to the front. He comes in and says the tire is fine, treating us like we are ignorant.
My husband makes him put the car back on the lift, take the tire off, and look again. Low and behold… He found the hole. Imagine that. We aren’t idiots. 2 hours and 10 minutes later we were on our way. Never. Again. Will we go there. Poor customer service. The manager that is sitting right there doesn’t say a word, no apology, nothing.
Next time, talk to your customer before you put the tire back on and lower the car.

Here’s my Les Schwab story — I was In and out in 20 minutes. I thought there was a nail in my front right tire, but it turned out to be a screw in the tire. I showed up at opening which helped get me right in — the guys I dealt with were efficient and friendly. The best part of it was there was NO CHARGE for the repair. I give this Les Schwab five stars!

I have Been going to this les Schwab store for many years and they always treat me so good !!! the service and friendliness just gets better and better ! JAMES!!! you rock !!! this guy is the best.

Horrible service. I stopped in just to get some air knowing full well that I had one tire specifically that needed to be changed as it had already been patched with a kit. I alerted them to this and explained that I would be bringing it back in less then 3 days to get a new tire. They used everything from the current weather to the fact that I was a girl to try to sell me something I couldn’t purchase at the time and then when I asked the guy who put the air in my tires how far, realistically, I could drive on it before I would be in trouble and he just shrugged, so then I asked if he would suggest putting on my donut spare as, again, I could get a new tire in 3 days. I really was looking for advice and again a shrug and this time a grunt. You won’t be getting my service and I will tell everybody I know not to go to you. Your job is not to scare your customers but it is to provide tire advice if asked.

I took my SUV in here on Friday evening with no appointment, they checked my vehicle before they closed and quoted me $ 485 to replace brakes and rotors. They said that if they had time they would try to fit it in on Saturday but no guarantee that they would. On Saturday night they called and said they got it done, they also ended up saving me over $ 200 because they were able to machine out my rotors instead of replacing them. I will definitely return and also recommend this location. Thank you to Jay and Kyle for your above and beyond customer service.

Headed into the store to purchase some snow chains for future road trips and the staff was super helpful. Turns out my car does not allow for chains (never knew this could be the case), so they pointed me in the direction of snow socks (too cute) and the possibility of a set of snow tires. They asked questions, checked my owners manual to be sure of the options available to me and recommended I come back if anything more comes up for my car, being new to the area.
Such a great experience!

This is the last time any Les Scwab will see me. After waiting an hour and a half for a job I was told would take an hour, they had yet to touch my truck. And you don’t accept appointments for flat repairs and rotations? Pound sand Scwab Gig Harbor. You just lost my business along with every firefighter I know.

I’ve been a Les Schwab customer for years — started in the Tacoma store and was very pleased when the Gig Harbor store opened. Wouldn’t go anywhere else…

I was having tire problems and went to this «Les Schwab Tire Center» on 8÷21÷2012. They did come out to greet me — looked for the problem right away — and explained what was needed (in my case 4 new tires — because they were old and worn). Brian told me he would have my tires replaced in a half an hour and he did. Plus they give you free popcorn while you wait.

They didn’t come out running to greet me like they do in the commercials, but that’s about the only complaint I could make. I went in with my wife’s van that had a slow leak in one of her tires. They were fairly busy and told me to expect about 45min wait. 20 min after I arrived, I was out the door. They took a screw out of the tire, repaired it, and sent me on my way with NO CHARGE. Even after I told them I didn’t get the tires here, they were on the car when we bought it, they said don’t worry about it and sent me on.
Great customer service.