Best Western Plus Forest Park Inn

My husband and I stayed here while driving from Los Angeles to San Francisco. After leaving, we noticed that 3 items had been forgotten in the room (and we had very specific details for where they were left to provide to the hotel staff). We called within 30 minutes of leaving and were told that someone would be sent up to retrieve the items since the maid would not have cleaned up the room yet and that they would call us when they were at the front desk so that we could come get them. No call ever called us back. We called for the next 3 days and were told that nothing was found. While it was my fault for leaving items in the room, I know exactly where each item was left and know that there is no question these items were in the room. There is absolutely no way that these items were not found. I hope the staff enjoyed my brand new, never worn pair of jeans, my face wash, and most importantly, my microwave back pillow (I have severe back problems and needed this to help me during the trip). The rest of my trip was very difficult due to not having my heated back pillow. I have stayed at BW hotels my whole life and after this experience will never do so again. Beware of leaving anything here as you will never see it again!!!

This is an older three story motel that has been through a decent renovation, resulting in rooms that are comfortable, with classic (rather than modern) appointments — think older Holiday Inn. I’ve stayed here several times and the beds are supportive and comfortable. The air conditioning unit (there’s no central air/​heating) was a bit noisy, but acceptable. Flat screen TV with wide channel selection and free WiFi — I’ve never had the WiFi issues that other reviewers noted. Exercise room has basic cardio equipment and a multi-​gym unit. I’ve never tried the free breakfast.
The front desk employees are competent and efficient, but as some reviewers note, don’t come across as friendly. Housekeeping and maintenance are consistently good. I’ve had an occasional minor complaint, but haven’t experienced the problems noted by some reviewers.
Easy access to US-​101. Black Bear Diner adjoins the motel. The Gilroy Premium Outlet Malls are right across the freeway — if you feel energetic, you can walk. The big-​box shopping malls — including all the cookie-​cutter restaurants you could ever want — are one exit (2 miles) down the freeway. Gilroy and Morgan Hill are definitely not fine dining destinations, so ask the front desk for recommendations.
I only stay here if I can get an Express Deal on Priceline — generally $ 75 to $ 100 with tax. In that sense, Forest Park Inn is the best hotel deal in the Gilroy area. The Hilton Garden is newer and nicer, but at least 50% more expensive. Residence Inn, Holiday Inn Express and Courtyard Inn are on-​par or nicer, but about 7 miles away in Morgan Hill. Everything else is at least one step down and frequently more expensive.

Gave it 3 stars because Wifi access no good… I always had to call tech support… continental breakfast is ok… room is not all that… serves it’s purpose… walkway leading to hallways and stairways are too dark… need lights for safety

Check in was interesting. The young man was very friendly and cheerful. The older lady who actually checked us in was rather brusque but she got the job done efficiently so whatever I guess.
For some reason the stairwells in the buildings are open to the elements. Thanks to the breeze caused by this oddity, the hallways are even colder than the full outdoors. They’d likely save a ton of money by closing those in as there’d be no need to run the heat in your room all night to combat the frigid temps just outside your door. I imagine during the scorching summers the ac runs nonstop as well.
The room looked good at first glance but there were issues. The lack of carpeting is a good idea but the laminate flooring was cold and felt very gritty (dirty) under foot. Our phone didn’t work. The shower didn’t drain so by time you finish washing your hair and body, you’re standing in a tub full of dirty water including whatever floats up through the drain (other people’s hair etc.) It was beyond disgusting and we had to sit on the counter and wash our legs in the sink after showering.
If you’re a light sleeper forget about it. The mattress was cheap and uncomfortable. The walls are so thin you could hear a mouse fart. You will be privy to the comings and goings of everyone within five or so doors of you including the people above you and if they set an alarm, you’ll hear that too.
The free breakfast was the typical fare and it did the trick. It didnt come close to making it worth our money though. For nearly 200 bucks a night this place is sorely lacking. I wouldn’t recommend it. I’ve stayed in $ 65 a night places that were cleaner and more comfortable. Best Western has some nice properties but this certainly isn’t one of them.

Stayed here on an overnight pass through. It serves it’s purpose as this is a pet friendly hotel and it makes traveling easier with our two old little dogs. If you book through the BW website, you can choose the pet friendly room option.
The king bed room was nothing fancy, and it’s a fair nights sleep — the bed was way overdue for a change out and the foam topper could not hide the fact. All the standard amenities; a mini fridge, microwave, flat screen, free wi-​fi, a small patio. with a fair sized bathroom and good shower with plenty of hot water.
With my military discount and with the two old dogs $ 138 + taxes — not a bad value for the bay area. You can tell this place is in need of an update, parts of it have been, while others not so much and the «pet friendly» area of this place is in definite need of a make over.
It’s obvious in the pet friendly rooms, stains on carpet, that slightest smell of pets, hey but you kind of know what your getting. We found it very odd to still have carpet in the room, as most pet friendly rooms are wooden or vinyl flooring now-​a-​days. We didn’t take our socks off while we were in the room.
This is a 2 – 2.5 star best western at best — below standard for most BWs — I rounded up for being pet friendly and a convenient fair value to our travel needs. It served its purpose.
319

The service was absolutely terrible. Vince (the front desk punk) is completely arrogant and unwilling to help you out with anything. How can they possibly think charging $ 180/​night is acceptable. We checked in and then went to our room to find crumbs and dead bugs on the floor, the drawers for the nightstand were all open and the light switch didn’t work. How does this happen when the room was supposed to be cleaned!!! We went back up front for a refund and were shown no sympathy whatsoever by Vince and the other woman working. They could care less that we were not pleased with a dirty place for the outrageously overpriced amount of $ 180/​night. Do yourself a favor and go for Quality Inn across the street. They are a lot cheaper and the front guy is super friendly and helpful. Best Western in Gilroy will hopefully be out of business on my next trip through here for work!

DO NOT BOOK HERE! We just returned from a trip to the Northern Ca. Renaissance Faire and were stuck at this hotel for 2 nights. No other rooms could be found. We booked a family en suite with 5 adults and one small child. Upon entry to our room, we all commented about how small the rooms were. But that was not the worst.
The en suite has one air conditioner between 2 rooms with the second room being cooled by a small $ 30 fan! Temperatures were in the triple digits those days. There is no tv in the second room and when asked if we could have another one brought up, the front desk responded very rudely and said it was not possible. The remote to the one tv did not work. The wifi did not work, the second phone did not work. The shower head was falling off the wall and they provided us with 5 towels, 2 face cloths and 2 hand towels. For 5 adults and a child. Had to ask for more. There was one small bar of soap for 6 people as well as one shampoo, lotion and conditioner. We were not advised that our suite was located next to the ice machine and were awakened at 6:30 both mornings by people filling their ice chests which took 5 minutes of clanging. Woke all of us. When I asked if we could get a suite away from the ice machine, was again treated rudely and told «none are available». The carpet was stained and smelled. Behind the beds were dusty and filthy. The bathroom is dated and there were hairs on the toilet. The fridge and microwave are in the second room which was very inconvenient. There is no fan in the bathroom. The one air conditioner had to be set as low as 66 to get the room cool enough to sleep. The stick used to close one of the drapes came off leaving a sharp piece of metal exposed. The breakfast area is so small there is insufficient seating, the food line was confusing and people were bunching up trying to get food. They ran out of food before the 10 am deadline. The food was pretty much a joke. Not really worth eating. The hallways were dirty and hot. The elevator is so old that it lurched at stops. This hotel is a «PLUS?» Not sure why it sounds like a good thing. The only plus we got was dirt and nasty treatment. But the worst of it was that one of our party was bitten by an unknown BUG in her bed 4 times during the night. We are consulting a doctor and will take this complaint further if she suffers lingering illness. This place gives all Best Westerns a bad name and we will reconsider staying at any BW’s in the future. It is apparent that corporate is not addressing the issues at this hotel as many of the reviews reflect the same issues as the ones I have described. We did not complain to management because of the rude treatment we received from all of the employees we were in contact with. We figured that the manager didn’t give a s**t and we did not desire to be insulted further. I have written corporate and outlined these issues and hope that they finally do a follow up so that people in the future are not exposed to this place. Oh yes, we also paid $ 250 per night for 2 nights! Waaaayyy over priced.
Do yourself a favor and book somewhere else. Anywhere else. Horrible experience. Hotel Nightmare!

Far from a 3-​star hotel. I don’t know how came up with that rating, but I’d say it’s 2-​star at best. The only thing this hotel has going for it is the location. Close to a lot of food options. Other than that, not worth the price. Old, outdated, and dirty. Tolerable by myself, but I would never bring my family here. Overall just a scrappy hotel.

This place is pretty cool! If you want to stay somewhere with character this is it. There’s a little coi pond/​stream by the front office and cool wooden bear carvings around as well as a diner across the parking lot. They even have a bookshelf in the front office that you can help yourself to. I think all rooms have nice private balconies, mine does at least. The bed is comfortable and the room is clean aside from a couple carpet stains and snags but no big deal. The layout is a bit confusing but they provide you with a floor map. The hallways might discourage you by appearance but the room is clean, spacious and homey. They have a pool and a hot tub as well.
Downside, the wifi is miserable and pointless it simply does not work. Also, my water wasn’t working at all one morning, had to call maintenance to fix it which took about 20 minutes and it kept making loud startling sputter noises.

Clean and convenient. Not your 5 star hotel. It’s slightly outdated but rooms are remodeled.

We were staying at this hotel for one night because it was chosen as the place to stay for a wedding we were in. The bride and groom had set up (paid for) a shuttle service that was to take guest to and from the reception. I had called twice prior to staying, once to make the reservation months in advance and a second time to add another persons name to the room for checkin. Both time i asked if I needed to put a card on the room for holding and was told NO.
Issue #1– When my significant other checked in the woman (SANDY) was extremely rude saying it was not under his name and that there was no card on the room so she should have given away his reservation.
Issue #2 — After the wedding had ended 10:45pm we attempted to get on the shuttle back to the hotel. Unfortunately it was full and not wanting to squeeze 6 extra people in the van the driver said to us, «I will be back for another pick up». After 30 mins of waiting the driver had still not returned so we called the hotel. The woman (Amelia) who continued to put us on hold told us that the driver had already done 2 pick ups and had extended the time the contact stated to pick up guests. We told her regardless of the contact the drive said he would be back for us and knowing the Bride & Groom had paid until midnight for the shuttle we were frustrated.
Issue #3 — When we finally arrived back at the hotel by finding our own way back we went to the front desk. Amelia was extremely rude telling me since I did not sign the contract I clearly didn’t know the situation and why the driver didn’t return. We were clearly upset (but not yelling), asking for a refund or a comped room. She continue to deny us and said if we did not leave her lobby she would call the police. Since she claimed she could not help us with a refund we left our names and numbers for the manager to call us on Monday (8÷10÷2015).
Issue #4, #5 & #6– The Beds were extremely uncomfortable. Terrible mattresses that they tried to make better by putting a $ 50 mattress topper on them that slipped off. The air conditioner did not work. The pillows were about 2ftx2ft, I’m not sure who uses these small pillows other than children.
It is now Wednesday 8÷12÷2015 and we have not heard from the manager. When we called Monday afternoon to speak with him (Mike Patel) we were told that he would not be back in office until Wednesday morning.
Needless to say we will never be returning to this disgrace of a Best Western and corporate will be getting a call.

The exterior and rooms look fine but the hallways and doorways were in poor condition. This is a fairly large hotel and the breakfast area is not prepared for the volume of people that they serve. We had a great rate which is the only reason I gave it 2 stars but the hot food consisted of egg patties which were cold and bacon strips. No potatoes or fresh fruit were available. Only one side of the toaster worked. And the tables were dirty as the staff could not keep up.
The room was fine but I could hear the people above and to the sides of us. The water pressure was not very strong in the shower. The beds were very soft and uncomfortable. I have stayed at many Best Westerns and this is not our usual experience. We would not return to this property.

Way out dated. Way to expensive for this place. One washer and dryer and people waiting for it. They should thank the lord that they are in a town that needs really hotels. 242 was my room rate for a ok room. My kids don’t know any better they think it was great .just finished breakfast, it was great but the dining area was way too small. If u have a choice move on.

Will never stay here again. The rooms were so dirty and run down. The pool was cold and the pool patio and furniture were very dirty. The only benefit of staying here was the suite with the 3 beds and they did accommodate us with a portable crib for the baby. Way overpriced for what it was.

This is our second stay. We didn’t get the family room this time. We got a regular 2 queen bed room. Room is ok. Bed was mushy. I don’t remember whether there was an exhaust fan in our previous room but there isn’t one here. That means it’s one steamy bathroom after a shower. Really they should invest in a fan because all that steam only invites mold.
Breakfast is still free but they no longer cook the food. Everything is nuked or baked in a convection oven. They cooked everything on a gas range the last time we were here.
I guess they also no longer slip a printed receipt in your door the day you’re suppose to check out because I thought I was suppose to check out tomorrow. Instead it was today. Only saving grace is they didn’t throw our stuff out in the street. They extended our reservation for one more day but I didn’t get the discounted price. Oh well my fault.

Please don’t ever stay at this hotel. The manager and those that work there are racist and discriminatory. Worst experience.

The hotel is homey and the rooms were very comfy and clean. The hallways and some of the common areas around the rooms are a bit rundown, but don’t let that fool you. The breakfast was above average with fresh meats, eggs, and waffles. We would definitely stay again.

I have a family of 5 so we got the room with 3 queen beds & 2 bathrooms (2 in one room & the 3^rd bed in a separate room with its own bathroom).
I thought it was a great & affordable hotel, considering the price we paid for this room was only $ 150/​night! I think the flat screen tv, heated swimming pool & hot tub, exercise room, sauna, & breakfast is a GREAT PLUS!
Didn’t get to try the sauna but I’m sure it’s great. The hot tub & swimming pool is great! The swimming pool is only 3 – 4 ft, not deep, which is great for kids. The breakfast is legit, compared to other hotels. They have eggs, yogurt, potato fries, bacon, waffle maker, coffee, bagel, etc. This hotel has real legit breakfast that will fulfill & satisfy you!
We didn’t enjoy the bathroom though because the bathroom light kept flickering like in those scary movies lol. They also have a coffee maker in the bathroom but it looked dirty. The big closet & mirror in the bathroom was a plus though!
Overall, a great hotel for the price!

After three weeks on the road, and five different «Plus» styled Best Westerns, this has become something of an experimental BW run for us. It wasn’t intentional … it just worked out that BW Plus hotels kept turning up where we needed them, when we needed them.
So what did we learn? Only that a «Plus» designation on a Best Western assures you of absolutely nothing. We had a pretty good experience in Klamath Falls (OR), an excellent stay in Kennewick (WA), an awful experience in Oregon City (OR), a so-​so experience in Eureka (CA), and another pretty disappointing room in Gilroy (CA).
As for the Gilroy Forest Park Inn … my overriding sense is of a hotel I stayed in with a bunch of other Black & Blue Marlin Tournament deckhands in Cabo San Lucas 25-​odd years ago. Lots of itinerant workers. Rooms that meant well, but with «rustic» (I’m being kind) materials and workmanship. Very rough treatment of the common spaces. And hallways that smell like lots of people are cooking in their hotel rooms.
What else? Well, the doors started slamming loudly at 5:40am in our hallway, adding to our suspicion that someone is lodging transient laborers here. There’s no screen on our balcony door (nor apparently on any others … a bit of a security problem maybe?).
The ten-​dollar water scam (see photo) is a new twist. How much do you want to bet we’ll get nicked for $ 10 extra on our bill on a claim we drank this overpriced swill? And how many people would just pay it rather than spend time fighting over ten bucks.
Will we stay in Best Westerns — Plus or otherwise — the next time we hit the road? Not if there’s any way to humanly avoid it.

Driving from San Jose airport at night, the lights and buildings start to get sparse. The 101 is dark, but then it merges with 152 and suddenly, there you are at the hotel. I had work to do in Hollister and decided to stay here and do the half hour drive the following day. What is nice is that for a business traveler or family, it’s convenient because there is a café next door, with fast food, 7 – 11,a gas station, and other restaurants within a half mile. The outlet mall, Wal Mart, and Target and several other restaurants are within two miles.
This was not a bad hotel. It’s probably the best hotel in this little town. It does badly need a makeover. The bed sags, but eery light and the plumbing works. There aren’t many TV stations, but the TV worked. I had to reset the clocks on the radio and and microwave. The mini fridge was great to have. Check in and check out was simple.
The continental breakfast was decent. I had eggs, sausage, and some defrosted pastry. There was also mix to make waffles, cereal, and oatmeal with coffee, tea, OJ, and milk. The cookies in the lobby were stale as the jokes my elementary school teachers told. Overall, the people were nice.
Some of the hallways are not enclosed, It was probably 40 degrees at 7 AM and you might feel the cold or heat, depending on time of year. You can also hear the freeway humming all night long if you;re a light sleeper. .But the night I was there, the most distinguishing smell was joints in the parking lot! Yikes. Anyway, there were quite a few blue collar guys there on a Thursday night. They had bags of chips and beer. Party in Gilroy… not really a hopping town but they made the most of it. Me? I just went online, did some work, checked my emails and Facebook, and called it a night.

Für eine Übernachtung nach einem Zwischenstopp ausreichend. Ideal, wenn man es mit dem Premium Outlet verbindet.
WLAN, Parkplatz und Frühstück war inklusiv. Das Zimmer hatte zwei große Doppelbetten. Qualität und Sauberkeit max 3 Sterne.
Hotel ist etwas in die Jahre gekommen.