Glendale Pet Resort

Our two cocker spaniels love going to Glendale Pet Resort. Epi and his staff are great! They rotate the dogs inside and outside frequently, sorted into groups by energy level. Even though our dogs seem small, they love playing with the big dogs. The pups always come home happy and tired at the end of the day. We’ve also used them for boarding, which was excellent. I feel totally secure about leaving the dogs there overnight, knowing that someone (often Epi) is there overnight.
My only wish is that they would post photos of the dogs during the day, or have a webcam set up for us to watch our pups at play. On the other hand, they are the best combination of price and quality that I’ve found.

Took my 2 Jack Russell Mix 15 pound dogs for 2 days of day care. We were passing through the area on vacation. Checked with owner the week before. He asked pertinent questions about my dogs such as being social & up to date on vaccinations & flea medication. Dogs had a great time & were exhausted each evening at the hotel. Thought the owner was exceptional.

Not the best around, look for other options that are better and cheaper.

We love Glendale Pet Resort for our family! They are truly the best day care for your pets, all the staff really cares about the dogs and will go above and beyond for your special needs.

My 2-​year old pit bull mix, Tina has been coming to Glendale Pet Resort since December 2014. Epi and his awesome staff are very caring to our dog. I can tell they all really love working with dogs. The facility is huge, with beds for overnight stay and agility training playground. The dogs are separated based on size and energy and they are kept out of cages, which is awesome, except during feeding time. My super active dog gets so excited whenever I pull up to Glendale Pet Resort and she gets home tired from an all day or overnight socializing with other dogs. I highly recommend Glendale Pet Resort.

First time having my two pits stay here over the Feb 20−22^nd weekend. Staff very friendly and informative. I checked my dogs condition right after pick-​up, happy to report no concerns (i.e. cuts, hygiene issues, behavior change) My pits seemed to have had a great time & I will definitely use this business in the future for all my dog boarding & daycare needs.

We love taking our dog here! Not only does she have fun, but it’s so much better than a dog walker and about the same price, for the entire day, not just an hour.
The staff is great! Always very friendly and you can tell that they truly love dogs and their job.
Epi is the owner, I believe, and is really great. He knows how to train and deal with dogs of all sizes.
This is a wonderful place to take your dog, for the day, or even the week!

The staff, especially Marish! Thank you Ma’am! (my apologies if I misspelled your name) are very nice and absolutely accommodating. Had to take my dogs to this wonderful place in a moment’s noticed and was greeted nicely by the staff. I would have stayed a few times just to played with the dogs but just dead tired. Thank you very, very much!!!

I leave my dog with EPI and his staff regularly and have never had a problem. My dog does seem a little dirty and tired when she gets home but I think that’s because she’s playing with other dogs, something she doesn’t get to do at home. From all appearances, they do a good job but only the dog really knows! I wasn’t that satisfied with the glooming services, but that’s not a big deal to me.

4 and ½ stars.
Like a fight in Las Vegas where the judges see a different fight than what is fought, some of the latest reviews of Glendale Pet Resort are not what I have experienced. I have done both boarding and day care. The thing that strikes you when you enter the secure location is the noise of joyful happy dogs. Dogs who are happy to be there. My little rescue dog is happy to visit. She is small but hangs with the big and little dogs along with the staff in the office. It is all about the happiness of your dogs. My interaction with Epi and the staff has been friendly and informative with ALL of my questions answered. Something I have not seen in other dog places. I have the confidence that Portia’s well being is priority one.
Do not be an IDIOT take your dog here!

Nice doggie daycare place for our Scooter. Very affordable and staff are pleasant. So happy we found this place that is so close to our residence. Thank you guys for taking care of our pup!

I was considering this place for a week during Christmas and was inquiring about info, prices etc. I got the rudest emails from their representative Epi. All I was asking was for information and all their responses were super short and very uninformative. I was instantly turned off. They need to work on their customer service. I will definitely be using another place. Hope they’re happy losing the business and any recommendations to my MANY friends with pets.

I’ve been bringing my dog here for years and he loves it. He’s excited whenever I take him and exhausted when he gets home. That’s a good sign to me. And he never comes home with cuts or scrapes, like I’ve experienced at other places. The crew really understand dogs and how to handle them. Epi, the owner is also a professional K9 dog trainer. They also offer at home walking if you can’t bring your pet in.

The staff isn’t the most formal when you arrive. When I’ve taken my dog in before work for the day care, the owner comes out and takes my dog in so I’ve never spent more than a minute dropping him off (except the first time when I filled out 5 minutes worth of paperwork).
Honestly, I don’t mind how casual they are. The first time I went in, I called after an hour to discover my puppy was socializing well. He had some initial fear. I took my dog in once a week and now he gets along with other dogs great. No fear and no aggression. I’ve made the mistake of not socializing dogs I’ve had before while they were young, and I’m so happy to have a dog who is happy, healthy, and spoiled rotten.
My dog ALWAYS walks out with his tail wagging. He comes home completely exhausted from playing so hard.
I love that Glendale Pet Resort is affordable and the staff is really friendly. They tell me the kind of things my dog did for the day. I’m impressed by how well they know the dogs that come in.
After a long day of work, it’s nice to know that I can pick up my dog from day care and he’s just as worn out as I am. Although I’m sure he probably had way more fun than me during the day. If I could afford it, my dog would go there everyday.

I wanted to thank the Glendale Pet Resort (Epi and his family) for the wonderful service. Epi took our rescue Dog who was unmanageable and unruly and turned him into our beloved pet, who was a breeze to take on walks and became perfectly obedient. We would trust him with all our future animals and cannot say enough about Epi’s easy to be around personality, he put us at ease and taught us a lifetime of skills. Although our sweet doggie recently passed away we are forever grateful to Epi for all the care he provided our Charlie when we travelled. We always could rest assure and enjoy ourselves when on vacation knowing he was in wonderful care in a clean safe place while being loved and given whatever special needs he had. Thank you Glendale Pet Resort, for providing Charlie with happy place to stay.

I have two mixed breed terriers, very active and affectionate and used to being with me all day, since I work for myself. They are the love of my life! But, there are times I need to meet with clients or travel, and I need a good place for overnight boarding and doggie daycare. I seem to have found it in Glendale Pet Resort.
I like the fact that it’s cage-​free. The dogs are free to roam about in whatever room they are in at the time. (Small dogs and big dogs are always separated, which I like.) There’s a large room in the back of the facility, with an agility course. The dogs sleep on small cots, again, in their respective (small dog or big dog) rooms. And there’s always someone on site. (Yes, someone sleeps there!)
Eppie (the owner) is a professional dog trainer. He seems to love dogs and understand their behavior. I appreciate the fact that he and his staff are so observant — pointing out small things about my dogs’ behavior or health (like the formation of a new hot spot).
I can honestly say that no other facility has done the same. I also love the fact that Eppie gives client’s his cell number and encourages them to call «any time». I really get the feeling that he loves dogs. And since I’m trusting him with my babies, that’s incredibly important to me.
I checked out other facilities in the area. Some with really cute names (and much higher fees). I checked them out because, on the web, they looked great. And who doesn’t want the best for their pets? But when I took the tours, they seemed like glorified cattle pens — way too many dogs in too small a space. And the staff didn’t seem to like dogs. Or maybe they just didn’t «take» to my dogs? (Weird.) I walked away thinking that they were just money-​mills — not a loving place for my dog while I’m away.
The only thing I don’t like about Glendale Pet Resort is that it’s on San Fernando, close to the street and traffic is super busy. But they always keep the front door locked and don’t unlock it without the dogs safely on leashes. For an extra measure of safety, people coming in off the street need to be buzzed in. (In other words: the door to San Fernando can’t open unexpectedly.)
There’s parking right out front. But I always park on one of the quiet side streets so I’m not stressed while getting the dogs into and out of my car.

I board my 2 dogs here whenever I go out of town and one of my dogs occasionally goes to daycare. I save the daycare trips for when I need her to be super tired because she always has a good time and is exhausted when I pick her up (I think she’s disappointed to be leaving when I come to get her.)
Wonderful staff, clean facilities, lots of room for the dogs. And cage-​free! I love that they group the dogs together by energy level so my high-​energy dog has similar high-​energy buddies to wear her out. And they keep my 2 dogs together when they’re both there overnight. Very accommodating as well… always been able to take my dogs for boarding when I needed it and they were understanding when I got stuck out of town and had to leave them there an extra night. If I’m gone for several days I call to check in and they always give me updates which is great.
I don’t know what that one negative review below is talking about. Everyone is friendly, professional, and great with the dogs. I got a tour the first time I went there and everything looked clean and safe. I’ve recommended this place to several people and they always tell me what positive experiences they had and how great Epi is.

Glendale DOG resort is the correct name.
No cats, just FYI.

I am very happy with this place. Epi and his staff are very nice and loving to our dogs. When I go out of town and call them, Epi will give me a thorough account of how our babies are doing. He is very accommodating and we are comfortable leaving our babies there, as we travel frequently and recently had to leave them there for 9 days. I have recommended this place to my friends as well.

I guess the reason this place has 5 stars is only one person has taken the time to review… so now it’s my turn. This place was a little dirty, the staff unfriendly and the boarding conditions were secretive and a little concerning. Unfortunately, I didn’t have much of a choice and didnt start getting over-​worried until I dropped my pups off. Now a little background to explain why I would drop them off at a place I give only one star.
A family emergency came up only 1 week after I moved to southern california. I knew no-​one, had no experience in the city, didnt even have a local vet for my dogs yet to rely on… after some research online and by calling local vets, I found this place — close to my house and it looked ok. I wish I had kept looking. Unfortunately no-​one else had any openings that weekend so I was stuck.
I went to drop my dogs off at about noon on a Friday. I brought their shot records and papers for the file. The check in guy never even asked for them. As I was leaving, I brought them up to see the response, I was told «I dont need them right now» — if not now, when? Do no dogs need shot records? Lovely!
Problem #1: Since this was an unexpected trip, I didnt have time for a tour before hand. When I showed up, the check in guy refused to let me look in the back area where the dogs would be boarded. I didnt wan to go in there, just peer through the very tiny window they have… nope — not a chance.
Problem #2: The place smelled strongly like urine and dirty litterbox. Not sure when the last time was they cleaned in there… but if the greeting area/​lobby smelled like this, what does the «play» area smell like?
Problem #3: The lights in the lobby were all off as if they were closed or something (they weren’t). This gives a very shady feel to the place. What are they hiding? Why can’t I see much in the room?
Problem #4: One of my dogs actually started to cling to me (unfortunately I took this as he was worried about going to a new place — you’ll see toward the end that I was wrong)
Problem #5: The guy taking the dogs didnt take them to the «play-​area» talked about on the website — he put them in a «holding pen» which was just a crate a little larger than the dogs were.
I hoped all weekend that they would be all right.
When I picked them up, same situation… lights dim-​off. This time I noticed that the lobby didnt look clean.
Problem #6: When the guy took them from the back room that I still wasnt allowed to look in, my dogs had their tails between their legs and one of them actually peed. Not in excitement, but in what I can only take as fear or joy at being free finally. He looked concerned and was shaking.
I literally snatched them from the guy, threw down the money I owed and left — never to return.