Icy Air Conditioning

He took $ 300 to repair the heat on my unit, but incorrectly installed the part, where it would trip the circuit breaker every time. He said he would come back to fix it, with a different part. He left, never came back. Called him up a few times, and he never calls me back to fix his error. I had to pay another $ 200 to bring out a different company, Bryant Heating and AC to fix the problem. Do yourself a favor do not call this guy, he is unreliable and doesnt have the courtesy to call you back or leave you in state where you can have the circuit breakers on.

So I did call Greg again recently with another AC problem. He diagnosed and repaired it properly but when it came to his bill… all I can say is caveat emptor.

Called them on the hottest day of the year after my A/​C decided to give me the finger. They came within a few hours! Polite, smart, responsive and caring. Greg and co. are likely the nicest and most helpful guys who put on an A/​C uniform. They figured out the problem after a little troubleshooting, waited to make sure everything was in working order, and gave me a good rate. Use these guys.

I called to make an appointment for 2 days out; he was willing to come sooner. Showed up on time. Quickly diagnosed a bad capacitor. Showed me the failed part and demonstrated the failure. Replaced it with the same part he had on the truck. Checked the rest of the system to make sure it was working well — confirmed it was. Didn’t try to up sell me or suggest any unnecessary repairs or anything. That’s what quality looks like.

Called Greg after reading the glowing Unilocal!reviews. I was not disappointed. Greg came out the same-​day to take a look at my HVAC system and resolved my problem within an hour. His prices are very reasonable and he does great work. I’d definitely use Icy Air Conditioning the next time I need someone to work on our HVAC.

Greg contacted me to say that when I was calling, he’d been out of town handling a death in the family and let his business slip. I thought maybe yes, maybe no, but then he sent me a $ 370 check to cover the work the other HVAC guy did. That’s the way I would’ve handled it, and seems more in line with Greg’s character, so I’m upgrading my review to 4 stars.

How is it possible that Greg has this many positive reviews? He came to my home and assessed the situation and stated I needed a new condenser… but put in extra fluids in the meantime to see if that’ll help the situation. Took my $ 300, and NEVER RETURNED ANY OF MY PHONE CALLS OR EMAILS after that, he said he’d get back to me with a quote on how much it’ll cost to replace the condenser… that’s not right at all. That’s not good customer service. Certainly won’t be using Icy anymore. Don’t say I didn’t warn you… :(

I called on a busy, very hot summer afternoon. We had guests staying with an infant and really couldn’t do without the air conditioning over night. Despite it being last minute, and very near the end of the day, I explained the situation over the phone and Greg said he would be there in 30 minutes, which he was.
He assessed the problem within minutes, had the replacement part with him and fixed the unit immediately. I could not be more appreciative. He was even able to resolve a problem with the thermostat at no additional expense to me. The price was reasonable, and he did a fantastic job. He was very straightforward, respectful, and professional.
I would highly recommend their services and will certainly call them again, should I need them again myself.

A HVAC company that doesn’t install «Duckless» AC system for homes under 900sq feet? Why not, just because it not a 7K system that is why. They only want to do big jobs but not the quick ones. Also, had no one to recommend, so they didn’t help at all.

I needed to have my central air/​heat serviced. It hadn’t been serviced since it was installed a couple years ago. Greg from Icy checked the air/​heat units and changed the filters. He was professional, got to work and finished the service in good time. After he was done he explained how and when I should change the air filter, and which ones to buy to save money. He also advised me that I needed some insulation in my attic which will help me conserve energy. I was able to pay the reasonable service fee with my debit card, and get a receipt via email, which I prefer. I am the type of person who doesn’t like service people who drag jobs out. I definitely recommend Icy Air and Greg if you want to get the job done right the first time!

Greg did a terrific job, repairing my botched attempt at installing my new Nest thermostat, and discovering and switching out the blown fuse at the FAU that I caused in my DIY attempt. Not only did he do the job quickly and affordably, but he explained everything to me, AND brought a smile to my infants face while doing it! No run-​around, no hustle, and no over-​charging. I’m calling ICY VAC the next time I have an AC problem.

Our heater stopped working this weekend and naturally, since we live in Southern California and it was raining, this was cause for panic! We called Icy Air on Saturday morning and within a few hours, Greg came over to our house. Unfortunately, the problem couldn’t be fixed because a part had to be ordered, but Greg got the part and had it installed by Monday afternoon. We were impressed with how quickly the job was done and with the inexpensive price– 225.00 for two visits and parts.
We were very pleased with Greg and Icy Air. The service was quick, professional and reasonably priced. This is now our go-​to company for future heating/​air-​conditioning maintenance.
I highly recommend them!

My outdoor A/​C Unit stopped working during the heat wave. I was pretty sure I was going to have to shell out major bucks for a new unit since mine was from 1990. Greg came by and checked out my whole system. He checked the power that was coming from the outlet and assessed that it was the breaker. He didn’t have the part so went out quickly and bought it and fixed the issue within an hour. I was living in a cool house for a meer fraction of what I thought I was going to have to pay.

Icy Air Conditioning came this week to fix my broken air conditioner.
They were punctual, professional, courteous, and fixed the problem promptly. Their price was very good.
They deserve the five stars and I’m glad to have found them!

Unfortunately our A/​C stopped working couple days ago when the heat wave hits. It was so terrible and we’ve been waiting for whoever someone’s referral A/​C guy to contact us, and it was like hell so I just decided to search a local one to come immediately before July 4 BBQ party.
Called several one and they are the only that can come right away, I don’t like to be put off another week, or waiting for the technician response, and i like whoever answers the phone is the one coming to my place, that makes me feel comfortable, at least I will know what kinda person is coming.
They are very professional, not trying to rip you off, if there are some parts you don’t need to replace they will just tell you the truth, which I like a lot.
If you are like me, don’t like to wait and wanna get things done soon and fast, and of course a reasonable price and friendly technicians, you have to give it a try!

We experienced a heat wave and came to find out Saturday night that our A/​C was not working. Not great when the inside temp is over 80* and you’re 7 months pregnant. I called a few places today but the earliest that they would’ve gotten to check on the issue was 3 days! I called Icy Air and they were able to come in same day.
My husband said that Greg was friendly and respectful. He kept him in the loop of what was going on. It was a quick and easy process and fairly priced. Hopefully we don’t have to call again, but if we experience any other issues, I know who to call.

I have no one to blame but myself. I’m not very good when home appliance or car repairs. I look on Unilocal because I’m not a fix it myself person and look to reviews for people to tell me the honest truth about service and value. So when all the review I read said Greg was great and his pricing was fair, etc etc, I decided to go with it.
I had a really easy problem now that I think about it. My thermostat died, but my a/​c was still working. Called Greg and was able to have an appointment within a week considering LA decided to finally have their first heatwave of the summer. Greg was super nice and professional. I really liked him. He confirmed that my thermostat was indeed dead and would just need replacing. $ 225 for a non-​programmable one and $ 265 for a programmable one. He convinced me that I probably didn’t need the programmable one if I was a person that like to override the a/​c or put it on Auto. So I was happy, save me $ 40. He had the thermostats with him, installed it — which required unscrewing and connecting the wires, tested it, trained me on it all in a matter of 20 minutes. Bam, all fixed and ready to go.
Then I’m looking at this little plastic contraption and I think, I wonder how much these thermostats are these days? I should have looked up this problem before he came, but that would defeat the purpose of this story. Love google, but it breaks my heart when it tells me info that I don’t want to see. My standard thermostat would’ve ran around $ 50 – 70 at Loews. So, yes, I just spend about $ 170 on labor for a 20 minute install. And it seems if you know how to set up a dvd player, you certainly can switch out a thermostat.
Yes, it is my own darn fault for not doing my research. I won’t make the same mistake again when I switch my Honeywell thermostat to a Nest thermostat in a few months/​years and install it myself. Greg’s a nice guy, but I do feel a little ripped off and taken advantage (probably because I’m a woman and didn’t know better). I know everyone has to make their money, but this was a super easy job and he took huge margins on the job and that just doesn’t sit right with me.

So glad I did my research on Unilocal over the weekend. I needed someone to help fix our air conditioning unit (central air). I was so impressed with the reviews I read on Greg and Icy Air Conditioning that I called them this afternoon. I left a voice mail at 3:25 pm and within an hour and half… I received a call back from Greg.
I expected to have to schedule an appointment sometime this week… but was very surprised to hear that he was available and could be at my place within half an hour. From the time I received a call back from Greg (at 4:51p) to the time he completed the job (at 5:53p) he kept me in the loop as to the diagnosis and the total cost of service/​parts/​repair.
I am so glad I called Greg/​Icy Air Conditioning today. Whew! We can now get through this summer heat wave. (You can count on great service and service/​parts are reasonably priced. Definitely deserves the 5 star rating!) THANK YOU, Greg!!!

Greg just got done reparing my air conditioning unit. The whole transaction, friendly and efficient service and even the nifty iPhone credit card reader was fast and easy. He even gave us tips for future maintenance and the first-​time service call discount.
My house is once again a cool paradise. Thanks Greg!

Still have nothing but praise for this business. Opted not to spend the money to replace a very expensive part, so I had Icy Air fix a couple leaks in my evaporator coils instead. Gregg and his assistant were out at the scheduled time, finished within 2 hours, and again, charged me a very reasonable fee. He even took pix of the work so I could see exactly what they did!
Give these guys a shot. You will definitely be happier than you were with another A/​C company.