Mail Boxes Etc

I have a mailbox here so I am in this place several times per week. I don’t understand the negative reviews because the people here are always so nice and helpful. Joe, the owner is always nice and always courteous and helpful. He will even call me to let me know if a package that I am waiting for has arrived. I interact with these people several times per week and they are always great! It is a convenient location… give them a try!

The man who works there – I believe he’s the owner – is incredibly nice and helpful. He packaged a picture for shipment and did a beautiful job!

Went in today to get a decent sized poster shipped. I was waiting in line behind a woman who wanted to get some photos printed off of her iPad. Simple enough the man told her that it couldn’t be done and continued to tell her «It’s a waste of my time.» I was in shock and almost walked out myself. Instead I decided to ask him how much it would be to ship the poster and he responded with. «I can’t do that, the guy who does will be here at 6.» I’m sorry you can’t ship something even though you work at a place called Mail Boxes Etc? It was 4pm and I asked him when they’d ship it once the other employee got there and he said 4:30… So there wasn’t even anyone there to help me get it sent out on time, talk about a waste of MY time.

If you look at my profile you will see that I rarely give anyone bad reviews. I’m just not that kind of person.
Having said that, my *sshole gets better service from ½-​ply, scratchy, grainy airport toilet paper than I got from this place. The manager (owner?) is impatient and rude. Why is it that every time they lose one of my packages, he makes me feel like I’m the one who did something wrong?
Nuff said, lesson learned. Never again …

I had to create a Unilocal account just to give this review. i had a mail box there for 6 months and in that time they lost 3 packages that came in for me. i should actually say misplaced 3 packages. i would have to ask them to double check the back every time just to make sure they didnt misplace it. the last package they misplaced was missing for 2 weeks after i got delivery confirmation.
On another note the Joe is the most rude person there. every time you ask about something he always gives you attitude. stay away unless you like to be treated like sh! t and have your packages lost for weeks at a time.

came here to ship something ups ground. had to pay for a box, pay for tape to pack myself, otherwise would’ve been charged a packing fee. tape and a small box? $ 10.
ups ground quote online for my package was $ 16, and this place charged me $ 37.
also a $ 3(!) surcharge to use a credit card.
avoid avoid avoid

Great customer service. I can call anytime during business hours to check my mail. Thanks Joe!