Planet X

This is one of the most convenient GameStop in Glendale.
Their staff is the best especially Anthony. He is the manager and he is extremely helpful when you ask him for help.
This location is the mall which means it might be busy all the time but you will enjoy your experience here.
Don’t come at night though. The staff will decrease in size which one thing that I loath about this place

Staff is always helpful and happy to answer the millions of questions my 9 year old son has! We love this Planet X /​Gamestop.

Only one Employee here = Long lines, no one to answer question, not worth it.

This store sucks. They have the worst customer service. They are always under staffed and it just sucks all the way around. Unfortunately there is not an option for 0 stars.

Unbelievably, this is the ONLY video game boutique in the entire Galleria (a gigantic mall if you’ve never been there). After walking a mile to get there (third-​floor kitty-​cornered on the opposite end of the mall from the main entrance), I was surprised to actually find a few used PSP games I was looking for, so out of sheer patronizing, I decided I would go ahead and pre-​order a 360 game from them as well. So I go to stand in line to make my purchases. Now mind you, there really wasn’t a line. Instead, there were three employees, two registers, and two customers before me already being helped with their inquiries. Okay, fine. I figured the two customers ahead of me would get the help they were looking for within five minutes. If not, I figured that at least the third employee (who was busy running around the store doing something I didn’t quite understand) would acknowledge my presence and ring me up herself. Ten minutes later, I’m still waiting to buy my friggin’ games! In ten minutes, not one of the three employees even glanced in my direction. I set the three used games on the register counter and promptly walked out. Along with my planned pre-​order of L.A. Noire, they missed out on over a $ 100 sale. This is exactly why
is going to put all of these little retail operations right out of business. Gamestop or not, it doesn’t matter. In two years, they’ll go the way of Suncoast video. And I’ll be doing ALL of my video game shopping online from now on (no more exceptions).
UPDATE: Please note that this review has been in my queue for nearly a year (don’t ask) so I’m not sure how things have improved or otherwise during that time. Thanks.

I have been coming here for over 10+ years to buy my games. I love the selections they have for Xbox 360 and everything else. Never had a problem with service at all and always was approached nicely. Sometimes they lines can get longer with only one person behind the register, but it doesnt bother me really.
I would have given this place a 5 star rating, but the fact they take new games and take it out of the box and store it in the register. I just don’t like that. When I buy a new game I want it in the original box, wrapped up.

Planet X is actually Game Stop in disguise. One of the reason I hate Game Stop in general is due to their practice of removing the game from its original package and storing it behind the counter. As a collector, these games need to be in mint condition otherwise their value would decline significantly. Also the original box are usually worn out within matter of weeks from customers handling it. I recommend this Game Stop for those that are looking for a good bargain on used games. Their bargain bins are usually packed full of great deals you can’t find anywhere else.

Located in the Glendale Galleria, Planet X which is really a Gamestop. No idea why it’s called Planet X maybe Gamestop uses that name more on the east coast. If you want to deal with a lousy game stop head here. I’d rather just go to the Play N Trade nearby. Very close to the Planet X are some arcade machine two of which are racing simulators. (oh the movie theaters nearby might have some arcade machines inside, but I haven’t gone for a while)