Spokesman Cycles

I built a Bianchi Super Pista here. Bryant was very helpful and walked me through the process giving me clear opinions on what he thought was good or bad. I am very happy with the bike that was built.
One watch out is that this place is not staffed with that many people so if you are going to go here with a large project, I would plan ahead or go during a down time.

very overpriced, horrible customer service, tried to buy a bicycle and compared the prices online it was a huge difference. But Thank goodness I’ve done research and I WONT BE PAYING A VISIT HERE ANY LONGER!!!

Bought a bike from them about 2 months ago Specialized Pitch. Bike is great however the service at Spokesman Atlus was crappy. I’m new to the area I should have done my homework on more of the Local shops before buying from them. I went there again recently to buy a part for my bike to give it a second change but once again they dropped the ball on «Service». The owner or manager looked like he didn’t want to be bothered and was just on the computer the entire time even when I made eye contact to ask a question. I waited about 15 min until someone came up to me to help when they went to look up the part they got side tracked I guess and started to help another guest. I waited another 20−25min and then asked for help and they told me to wait that someone will be with me. At that point I just walked out. Never again!

I bought my Jamis Allegro here few years ago, as this shop is close to where I live. The store has moved from corner of 80^th St, to underneath the Regal Cinemas, but it is still there, opposed to what some reviews say. They have a great selection of brand name bikes, and they have a repair shop in the back, that is very quick, and reasonably priced. They did a free tune up within a year of bike purchase, and I used to come here with few problems since, they tightened the crankset for free (I thought I had to replace bottom bracket, as the pedals were wobbling/​skipping, so nice surprise, free of charge), true my rear wheel/​install two spokes (it was pretty bad, after being hit with a cab), two weeks later (NYC potholes!!!) true my front wheel as two spokes snapped (they fixed it on the spot in like literally 10 minutes, awesome $ 22). I would recommend this store/​repair shop to everyone.

Went in one time to look for a new bike. Spent about 10 – 15 minutes browsing in a practically empty store and was completely ignored by the sales staff. Never went back.

I juat ordered my bike from this place and I am very happy with my purchase! They even added brakes for me for free!
The salesman here are very knowledgeable and helped me learna bit about what makes a bike so valuable. I learned so much and I am very grateful.
I highly recommend this place especially if you’re new to cycling!

I recently relocated from Brooklyn to Atlanta. When I reassembled my bike I didnt align the peddle correctly. This caused it to strip and damage the crankarm.
During a recent visit to Brooklyn I was at the Atlas Park cinema. I went to Spokesman on 9÷28÷14 for a crankarm. I dealt with Kevin, the younger of the two employees. I showed him pictures of my problem.
He suggested I get a crank set. I told him only one crankarm was damaged. He advised me to get the set.
I have no experience changing a crankset, per his suggestion I went to youtube found a how to video.
I used the tool they sold me — it’s done!
My bike is back on the road. Nice job Kevin and Spokesman.

they are still in the mall, at a different location.

Bought a bike here about a month ago. Went to get a tune up and some accessories. They aren’t there anymore! Completely empty store! Luckily I bought the bike and I didn’t leave a deposit!

Went to this place yesterday looking for a bottom bracket tool for my bike. Was helped by a young kid at the front counter (who has no blame whatsoever) looked up at the wall to see if he had any and none. This is a bike shop I wondered? The kid asked the guy in the back if they had any and I waited for about 10 – 15 minutes for a response??? And still no tool. Went in there previously about a few months prior to that looking for tire levers and they miraculously had those and I said I’ll take two when the guy with glasses which appeared to be the manager/​owner? said I’ll walk them over to the back of the store and you could pay for them there. Really? As if they were made out of gold or something. What were they like $ 3.00 a pair? Like if I was going to walk out with them or something? This is one of those «pinch» places where I’d only go there in a pinch if I had no other alternatives such as a tube, patch kit etc. cause there’s no way they’d get a bike sale out of me nor would I refer them to friends or family. Long story short I’m pleased to report that I found the bottom bracket tool the same day at B!@#$%e Bicycles in Jamaica. Thanks Spokesman.

This place sucks. Will never come back. Came in with my mountain bike. Needed a new tube and possibly a new tire. They didn’t tell me whether the tire was messed up or not and then added a completely different style tire on my bike without even askin me first. Then as I’m leaving I realize they didn’t even bother filling my front tire. I hate it when people are ok with going to work and getting paid but don’t do simple things for good customer service.

As soon as I walked in, I was helped. I needed an inner tube replaced. For $ 15, I was in and out in 15 minutes. They even filled up my other tire which was nice. I will be back if I need other bike maintenance.

Bought a bike from here and was very happy with the staff and service. Knowledgeable folks who didn’t try and push a more expensive bike on me and patiently explained my options while providing me a recommendation based on my needs. I went with a commuter hybrid and was really glad that they offered a three year free maintenance plan.
Got on the road with my brand new set of wheels and everything was going swimmingly well. That is until I went back in for a routine maintenance tune up. I hail down one of there employees to tell him that I would like to drop my bike off for maintenance work. After receiving my ticket I Asked a few questions about a bike I was considering buying for my girlfriend. The dude bluntly replies to me «hey bro I“m a little busy with some work i gotta do, just grab one of the guys and ask them.» I was a little shocked someone would treat a customer that way but I brushed it off and chalked it up to a employee having a bad day. They tell me it’ll take an hour while they work on my bike so I take a merry little walk around the atlas mall waiting for their call. I get that call in exactly 17 minutes. I return back, they hand me me ticket, point to my bike resting on the wall and say «thanks for coming.» I ride out and realize they hadn’t done a thing to my bike. I’d asked for my brakes to be tightened prior to handing my bike off. Nothing. It’s as if they completely of ignored me.
Would not purchase another bike here considering all the shops floating around the city.

This place is great. Really good selection and very friendly staff. Bought my bike here about a year ago, and took it back twice to be serviced and adjusted since, free of charge. Went in today to get new shoes and pedals, they had a decent amount to choose from and was given great and helpful advice. Will keep going here for all my bike needs.

Love them! I bought my first bike as an adult there. They were so helpful and informative about the bikes that they have. They were also helpful in helping me determine the accessories that were necessary versus the ones that were extraneous. I spent about 2 hours there and tried about 15 bikes. I also took 2 bikes out of the store for spin around Atlas Park. I ended up spending about $ 200 more than I was hoping to, but I LOVE my bike and don’t regret it at all.
They have a 3 year warranty too, so I’m sure I’ll be using it for my annual tune-​ups.
Lee was super helpful and I intend to go back soon to buy bikes for my kids and husband!

One of the best bike stores in Queens. They have a wide selection of road, mountain, bmx bikes and skate boards. Also, they sell shoes and apparel for cycling. I come here all the time to get all my tools for my road bike. I also come here to get my tune up done. I think I only paid 15 dollars (it would have been free if i bought my bike there) but its still an awesome deal.
Max and his staff are great! :) Hopefully I can buy my 1^st TT bike next year! :)

Great selection on bikes and accessories and the guys that work here are so friendly and really know their stuff (they’re not like one of those posers from target or toys r’ us)

The service here was excellent… the sales staff is knowledgeable… ended up buying 2 bikes from them and a host of other things after talking to the staff and after riding around for a bit having them figure out what i needed to keep myself on the road…
im a fairly new biker and prior to this experience biked when i was a child… and they help set me up with road maps and places to go … defiantly a recommend… and a plus all service is done in the shop and will fix any problems u have no questions asked :)

Love this store. I bought 3 bikes here. 2 Dahons and a Mountain bike. Service was great. Max knows his stuff. Will be buying a road bike from them soon.

Spokesman Cycles in my opinion is prolly one of the best bike stores in Queens. They have a nice variety of brand name bikes, skateboards, clothing, accessories and more. Before Spokesman opened, the bike stores around Elmhurst, Rego Park, Forest Hills, Ridgewood all sucked. At Spokesman, their store is pretty large and their service is great.
I purchased my Bianchi Via Nirone over here and got a pretty sweet deal on it. They carry a bunch of other Bianchi’s, Jamis, and more. The guy who works here, Johan is very knowledgeable of the store’s inventory and very customer friendly. As for their accessories, they got just about anything you need from lights, helmets, to fenders, handlebars, pedals. They got it all here and their store is well stocked.
Spokesman is the only store I like in Atlas Park and if you’re in the neighborhood, be sure to check them out. As for Atlas Park, they’ll continue to suck as long as its opened. Bunch of crappy overpriced stores with bs parking policies. For more about Atlas Park, look up my review on them.