Spin City Cycle

I had my bike brought in yesterday for a tune up at Spin City Cycle, it took them most of the afternoon to get the thing working the way it should be, after replacing the back wheel, the chain, and the crack bracket, the bike kept skipping gears when I would put any real effort into it, and the chain would come off while switching. They guy tells me I need a new rear dérailleur (7 or 8 speed long chain), of which he has none in stock. So I call Cigi bike shop and they claim they had one, I pop down there to get it, and the only ones they have in stock are the 9 speed. So Back to Spin I go, and they said they were going to order it. After tinkering with it for like an hour (back and forth testing) Jimmy (owner) finally got it working properly until the new dérailleur came in (he said it would be in today), I took the bike out this morning for an early morning ride (7 miles) and put it through its paces. I noticed that the low gear (1^st) would cause the chain to slip when I would put effort into it, going up a steep incline.
I brought it back when they opened asking for Jimmy (since he is the one that fixed it), unfortunately he wasn’t in, and I had to deal with the lackeys of the company, who didn’t seem to understand basic physics. I told the guy the bike was slipping in that gear and his response was, «You shouldn’t be in that gear, the bike wasn’t made for it.» To which I replied, if the bike wasn’t made for it then why is that gear on there? After going back and forth several times, (he still didn’t grasp the concept) he told me that I should be using a different gear which will get me the same results. He refused to listen, (he was busy stuffing his face with a hot dog). I tried to explain to him that if he had a car that it was like saying Oh you shouldn’t use drive, the car was never meant for it. The gears exist for a reason, each sprocket is a different size to get you the different combinations of the gears (3 on one side 7 on the other) no two gears are the same and thus will not give you the same power and speed.
Bottom line is this kid didn’t know what he was talking about, and the bike was not fixed properly. It didn’t slip in that gear before the «adjustments» and it shouldn’t be doing so now.

Just picked up my first «serious» bike. I’ve been biking for many years, using mainly big box store mountain bikes.
Walked in looking for a commuter bike and picked up a Specialized 2016 Sirrus Elite Disc. The staff were great. It felt like they were genuinely trying find a bike that suited my needs. Before I settled on the Sirrus, they suggested other bikes that were less expensive. Because of this, I wasn’t intimidated to look at something more expensive. They didn’t try to up-​sell me at all. I ended up-​selling myself haha. Because I didn’t feel pressured to buy stuff, I picked up extras such as a new helmet, lights, kickstand, lock, and bell.
To staff of Spin City: Thanks for all the help. I’ll definitely come back.

The best in Queens of all things for bikes and biking!

Nice selection of bicycles and brands. It is great to have a neighborhood bike shop. Friendly service. Owner helped me with a stripped bolt for my son’s bicycle and he solved it quickly. Friendly staff. Recommended!

Came in after doing research online for a Specialized helmet. Found what I wanted, came in, tried it on and got it for a great price (under MSRP — check their site for prices first).
The guys there were super friendly and helpful.
Will definitely be back. And I’m pretty sure there’s a free air hose outside the shop.

Love this store! They staff is always attentive, ready to answer questions and needs. Andrew is a the best thing since sliced bread! I’m looking forward to purchasing a road bike soon. #lovemylocalbikeshop

I love these guys, specially Andrew! They are always willing to work with you for a better fit. Great selections for all types of bikes too.

Friendly employees! Wish they had more affordable bikes, but hey, that’s why we have a few Targets in Queens. Love the air pump they have outside their store for anyone in need of some fresh air ;-)
Keep it up Spin City. Keep making our neighborhood a great one.

They’re cool people. They’re very friendly and they’ll be more than happy to help with anything you want, along with tips on your bike.

Do not go here. Bikes are overpriced. They also overcharge for bike assembly and maintenance. But the worst part of this place is the staff. These guys are not friendly at all, they have major attitude. Do not listen to other reviewers. My husband and I went to them a few times because we live near by and we have received an attitude every time, never a smile. The last time I was in there, I was asking about a price and was told that if I didn’t like the price I could take my business somewhere else. So that’s what I will be doing. There is another great Bicycle shop on Queens Blvd. in Rego Park a few blocks away. Plus there is another adorable Bicycle shop with a very friendly staff & owner in Kew Gardens on Lefferts Blvd. Check those out if you want a friendly & competent staff. Spin City is full of a bunch of spoiled brats with nasty attitudes.

I came into my local bike shop to compare prices vs bikes online. The owner Jimmy, was very friendly and knowledgeable about needs. I have a variety of questions and we ended up with the Specialized Sirrus Sport Version. He told me about the services they provide and the benefits of a hybrid bike which suits my needs. Jimmy also warned me that hybrid user might feel the urge to return the bike for a road. (he was right) I was able to test the bike around the block and it felt great compared to my 15 year old Mongoose mountain bike. I told him that I would return if I wanted the bike. I came back the next day to purchase the bike, although Jimmy wasn’t there. They assembled my bike in ~1hr ½ and I drove it home. Needless to say I have been riding the bike regularly since, usually ~30 miles a week all around the city. Great service, knowledgeable and great bikes.
Will be back in several years for my next specialized bike, most likely a road bike.

I’ve been doing business with this shop for quite a while now. I did not get my bike there, but they take care of it and me as though I did. The service is top notch, I’m always more than satisfied with the work done.

I had bought my bike from here a couple of years ago and had a great experience, but I never took advantage of the three-​year free maintenance, simply out of laziness and lack of convenient time. But, this year, I finally decided to bring my bike in, and I am so glad that I did. They did such a great job that I would definitely go back to them with any issues from now on.

i came here to get truing a wheel, the staff was friendly and they took care of me right away. it must have taken me less then 10 mints to go in and be done with it. most of all it was only 10 dollar, compare most of the other shop. the shop as cool vibe to it too. i recommend this place.

great group of guys! took care of my flat in 15mins!

This place is awesome. The mechanics are very knowledgable and quick. I’ve brought my TT rig in here a few times and they’ve done a great job with it.

My local bike shop. They are really good at taking care of your bike needs. They are reasonably priced for both parts and service. Sunny Weekends can be very crowded so you will need to be patient with your newly discovered flat tire repair.
Yes, you can buy a bike cheaper on the internet. But if you ride your cheap bike at all you will spend your savings on assembly and maintenance. A decent bike shop will assemble, maintain, fit and make sure you buy a decent bike for your needs. Spin City will maintain your bike for a couple years as part of the purchase price.

They are awesome! I went to get a bike a while ago and just tried out several different ones. I wanted to think about the investment and asked if I could come back. They were more than accommodating and patient; they listened to me carefully and made sound recommendations about which bike I should choose. I came back months later and tried out the items again – I went through 5 or 6 test runs, which took over an hour. I purchased a beginner bike with 3 years of maintenance already included. The guys seem friendly, honest, and genuinely interested in helping people. Great bike shop – highly recommend!

I was back and forth between brands for a month because I was determined to have a bike with colors/​design I would love forever and ever. Who wants to spend $ 600 on something that I like today, but not sure if I’ll love it years to come, right? I’m also picky. *ahem so people tell me. *ahem
I went all over Queens & Manhattan from Habitat to Dick’s and wound up at the place I started — Spin City. Andrew was super nice. Tried to find me the 2014 Vita Sport but had no luck so ordered me the 2015. Came in after a week. I went to see it over the weekend after he called and was kind of hoping it was already built when I got there but wasn’t. Still didn’t sway me since it was a wheel wrapped up with a pink/​white frame still. I slept on it and pulled the trigger. Asked them to build it up and I’ll be coming in. They were pretty busy in there so I was in the for an hour or so to close the deal. I test ran it, looked at accessories and in the mean time, my bf was getting a great deal. The staff is down to earth and Jimmy, the owner, is funny as hell. No one is pushy nor do they turn your back if you ask questions and wind up not buying anything that day. Comes with 3yrs of tune ups, unpretentious service and is a few blocks from home. Spin City all the way!

Wow, it has already been 5 years since I bought my Schwinn and two folding bikes from Spin City! Time has really gone by and Spin City has moved out of Forest Hills and into Rego Park. They’re still on Queens Blvd, just on the opposite side. A lot has changed since. The new store looks great. The displays, floor room is a lot spacier than the old store. The owner Jimmy is just as I remembered. He’s a really nice guy and great with customers. It was good seeing him today.
Update on the bikes I purchased from Spin City 5 years ago.
Schwinn Cutter — Still in good shape! I came in today to have my front tire fix. Rode through a puddle yesterday in Flushing Meadows Corona Park. The puddle was right by the ramp by one of the bridges over GCP. I just arrived at the park and this happened. It took almost an hour for me to walk home! The frame of the bike is a bit heavy and the original saddle had to go pronto. It’s still a fun commuter and joy ride bike.
Dahon Folding Bike #1 «Boardwalk» (Single Speed) — Still in excellent condition. The handlebar grips needs to be replaced. They can get a bit uncomfortable. The saddle has been replaced recently. I originally purchased this bike for my grandmother but she passed away from cancer shortly after I got it for her. Hopefully she’s up there riding her bike joyfully through the clouds.
Dahon Folding Bike #2 (With gears) — Completely busted and rusted. I originally bought this for my mother’s birthday but she never rode it. So I took it to college briefly, didn’t ride it much myself and decided to loan it to my roommate after I left. My roommate kept it outside, it sat through rain and snow. By the time my roommate returned my bike, it looked completely brown and disgusting. He tried brushing off some of the rust but it’ll never look the same again. When I loaned this bike to my roommate, it was in pristine condition. It’s now sitting in another friend’s garage rotting away. Money well spent…
As for Spin City, they carry a variety of bikes. Mostly Specialized, Cannondale, Schwinn, GT, and a few bmx and children bikes. They sell a variety of bike accessories, clothing, helmets, and shoes. They also have some pretty great specials on their bike repairs/​maintenance services. You could also rent bikes from Spin City.
Verdict — If you’re living in this region of Queens, Forest Hills, Rego Park, and Elmhurst. This is could be your go-​to bike shop. The guys at Spin City are very knowledgeable, helpful, and guys like Jimmy are genuinely friendly and not trying to scam or hustle any customers into buying something they don’t need. I’d be more than happy to come back to Spin City to purchase another bike in the near future. And another big reason I prefer coming to Spin City over other bike shops in this Queens region is because Spin City is really neighborhood friendly. Customer service is vital and whenever I go into Spokesman Cycles or other bike shops, I always feel neglected. I’m not a cycling fanatic like some of my relatives and friends but come on, a little customer service would be nice. Spin City Cycle offers that and that is a huge reason why if you live in this area, you should make this your designated bike shop for maintenance/​repairs, questions or concerns, and purchases.