Quality Inn & Suites

Where do I begin? I was in town for work and decided to stay here. Don’t let the photos fool you. This place doesn’t even deserve one star. The room was a meth makers paradise, secluded, dirty and had blood on the sheets AND PHONE. The bath tub was nothing short of disgusting, as was the couch, phone and night stand. The floor was covered in a thick layer of dust and the mattress was soiled. I’m ashamed to have even considered staying one night. When I cancelled the remainder of my visit, the front desk staff (wearing a dirty stained shirt) gave me MAJOR attitude and initially wouldn’t guarantee a cancellation. Please, someone CALL THE HEALTH DEPARTMENT.

The staff is friendly and helpful. Other than that the room was very dusty, has dirty walls and the tub was greasy as if a mechanic had showered before our arrival! It was a very experience for my fan and I. If you want to live the dead beat motel experience make reservations at this hotel. Housekeeping needs improvement. The bed was not very comfortable. Overpriced for the actual quality of the room.

I never been to AZ and decided to stay here vs. The hilton. Which would have been a better option. It’s not bad. But a bit out dated for sure.

Front desk ppl are so rude, we asked for a late Check out and they said 12 ok that was fine, but when they say 12 and you need to hurry because water will be shut off now that made me mad at no point at check in did anyone advise us of this shut off. Your strong side is your housekeepers always happy and friendly wish I could remember the name of the lady. We had 3 rooms 207, 208 and 217

Our room was nice and beds and pillows were comfy. Air conditioner worked very well as it was 103 outside. Shower curtain didn’t hold all the water inside the tub so floor got a little flooded. :-o Nice staff, shuttle rides and takes pets. Overall, pretty good and will stay again.

We stayed at this particular Quality Inn on our way to Colorado. The room and the service was so good, that we stayed there again on our return trip. The rooms were clean, well stocked, the bed and the pillows were comfortable, and the desk staff was very friendly, and, perhaps best of all, the rate was well under $ 100. In the morning, the coffee was nice and hot, and they had real cream! We were very pleased, and the next time we go to Colorado via Phoenix, we’ll definitely stay there again.

Not the nicest hotel, only because it is a bit dated, but other than that the place is great.
It is clean and has an old school charm reminiscent of an Old Route 66 higher-​end motor lodge. Clean rooms and comfortable beds… No bed bugs! (¹⁄₁₅)
Outdoor pool and hot tub area is great!
Free breakfast is standard Quality Inn fare, but prepared with attention and care far exceeding most other Quality Inns. Breakfast host is as dedicated to her roll as every employee we met up to the general manager. Truly impressive team here providing over the top hospitality… I would praise them more if it wouldn’t give the impression I was connected in some way to the hotel! I am not!
We were in a desperate traffic travel situation and chose this hotel despite the 1 star Unilocal rating. SO happy we opted for this hotel during our predicament. Could not have picked a place more conducive to reducing our stress! The Holiday Inn nearby would not have provided near the ambiance.
Only con is the noise level around 8 am, but that is to be expected at a traveler’s hotel.
We would absolutely recommend this hotel to any friend or family.

A terrible experience. I booked the room using
and prepaid but when I arrived they could not find my booking. I had to call
and then they had to call the hotel. The front desk clerk kept giving me room keys that did not work. Upon checkout we were running late and called for a later checkout. We were curtly told «No» that we had to be out by 1200 noon. At 1230 they started to call the room and sent a housekeeper to stand outside the front door as I was loading the car. Then a maintenance/​security guard arrived to watch me load the car. We were out by 1245. Oh yes, and the previous day they decided to do construction in the room above us so that we could not sleep. This hotel needs a massive lesson in hospitality.

Not sure why this hotel received such poor reviews but our stay was fine. Pool was clear and hot tub was warm though not a lot of strong jets. Breakfast was fine for a free breakfast, waffles, boiled eggs, link sausage, pastries, biscuits and gravy, cereal, juice and coffee. Room was clean, sheets crisp, pillows and bed ok. Staff was friendly. Housekeeping was good. We have pets so they would do our room early so we didn’t have to leave our cats looked in their kennel all day. Would stay here again with no problems.

Friendly hotel staff. Wifi is absolutely terrible and seldom works. Cigarette burns on the shower ledge along with the room smelling like an ash tray.