Not even their $ 4 coupon I used was reason enough to come back. Bacon cheeseburgers were lukewarm, dry, and skimpy. The fries were nearly cold. How is this possible at 15 minutes before noon? This location should just do us all a favor and close down. Perhaps a better chain would make better use of this prime real estate!
M M.
Rating des Ortes: 1 Grand Prairie, TX
Disgusting food. Fries were re-fried. The new delicious grilled hotdog was microwaved and tiny. The chili on it was gross. The chicken nuggets were soggy. Never again
Dianna T.
Rating des Ortes: 3 Grand Prairie, TX
Staff was friendly and extremely helpful… used coupons for bogo original chicken sandwich. …both sandwiches were extremely dry and barely had any mayo on it. I also orders 2 junior whoppers and 2 smalls frys and one of the burgers was burnt(just the bun not the meat). The staff rectified it so no big deal… the issue that i had this visting was while eating i had to fight off a few knats that were flying around in the play area… i think its due to the florescent lights. Next time we’ll sit in the dining room.
Nadine S.
Rating des Ortes: 1 Arlington, TX
Every time i visit this location they are always out of something. One day its the iced coffee, or its a certain flavor of coffee, or they don’t have frappee’s and today they did not have milk shakes. I don’t ask for much but i would appreciate to be able to order whats on the menu.
Dee D.
Rating des Ortes: 1 Grand Prairie, TX
This place used to be CLEAN and friendly. Me and my family used to visit at least once a week. The last time we went, the counters were greasy, and not wiped down. Food all over the floor behind counter area. In the drink area one of the employees left trash sweep and broom. Trash, food, hair all falling out of dust collector. The staff has also gone down hill. I drove through the drive through one night, only to be told to wait a second. I waited over 10mins and there were NO cars in the line. I finally reversed and went in. Only to find that there we NO people in the counter line. The people working there looked dirty, untucked, and high. If they performed their jobs any slower, I sware they would be going in reverse. I think they finally trimmed the trees, but one time we were sitting in drive through and birds started relieving themselves on my vehicle. It was so bad, sounded like acorns hitting the top of vehicle. Then the smell started to enter vents. Needless to say, I encourage all who read this. To stay away from this sorry excuse of a restaurant.
Brent S.
Rating des Ortes: 1 White Settlement, TX
The food there is bad. Twice I went there hoping it would change but in fact it never did. Foods dry or they add jalapeño s to there regular burgers. Never asked for that on my burger. Customer service is subpar.
Lex W.
Rating des Ortes: 2 Grand Prairie, TX
I seldom visit BK because I’ve always had a thing for McD’s. But this location is really nice and after I received a BK summer coupon booklet in the mail I thought it was time to finally pay a visit. I ordered a BK Bacon sandwich sans mayo. The guy over the speaker said it didn’t come with mayo. I also ordered an oreo shake. It took forever to get through the drive through line and there was only one car in front of us. The two people who served us had little energy. The shake wasn’t bad, but i was disapointed in my baby burger that actually did come with mayo. The burger was half-size, with one piece of bacon and a teeny patty and bun. i understand it was a dollar, but if this is what is served BK has serious competition. After shouting many expletives in the safety and security of my car, I calmed down enough to go inside so I could use another coupon to get a smoothie. There were two families in front of me and only one cashier, but service was so slow! The cashier was taking his sweet time and I just couldn’t wait any longer before deciding to leave. I’d hoped for a better experience. :-/
Jacob B.
Rating des Ortes: 1 North Richland Hills, TX
Worst Burger King! Bad customer service, burger has been under cooked twice, over charged me, and got my order wrong couple of times.