Plaza Tire and Auto Service

Had my car there for an alignment. They called and said it was my upper and lower ball joints, on both tires. So, they couldn’t do it. A mechanic friend looked and it was NOT the ball joints. They were in perfect condition. All I needed was a slight adjustment. It drives perfect. I was born at night, but, not last night. Needless to say, I won’t be going back.

Good communication. Mark has been more than fair in trying to make me happy. He actually called me to try and square up after I left a negative review. Wish I would’ve just spoke with him before I got pissed off.

I drove my «new» car from San Francisco to Nevada City on Saturday only to arrive leaking radiator fluid. It was a really hot day and I’m female and know nothing about cars, so was quite concerned. This was the only place open on a Saturday I could find. They said likely they couldn’t do anything until Tuesday — depending on what the problem was– but they would look at it. They found it was a crack in the radiator reservoir something or other and they were able to locate the part and repair it that day. I will be eternally grateful that I was able to return to SF Sunday and not miss work on Monday & Tuesday. Plus, they topped off all my fluids. Big Thanks to Plaza Tires and their team in Grass Valley, CA. Your are simply the best there is.

Theses guys are honest and honor their word. I had an issue with the job they did and they refunded me 100%. I would have gone back to them to fix the issue but I like in San Francisco and it was just too much. I’d recommend them.

Best prices in town. Blake was very professional and gave guidance on what I was looking for. Ordered the tires, had them in within one business day and mounted in less than two hours. I’d recommend this place in a heartbeat.

These guys are the best. i would like to thank Dave, Bill, Blake and all the crew in going out of their way to find a complete front end suspension for our ’54 Chevy truck. The price was reasonable, the original parts were in great shape, and installation was done professionally. They went out of their way to help restore the steering and our safety on the road. They found parts that are no longer made and hard to find. They were helpful and knowledgeable. Thanks for a job well done, being honest, and they are great to work with. I will be back for my future service needs.

I had a tire that split and needed a tire ASAP. It was 2 pm on a Saturday afternoon. I wanted to get a used tire because the tire that split was under warranty at another tire store in Auburn. The new tire in Auburn had to be ordered and so it would be a couple of days before it came. We stopped in and we’re greeted by a really nice man. Unfortunately I forget his name, but he is super tall and has dark hair. He quickly found us a used tire that had about 55% of tread left. He told us that it would be $ 45 for the tire. Totally fair price. So, we left our car at the shop and walked over to Humpty Dumpy to grab a late lunch.
When we returned, our car was all done. We were asking about his prices for future reference. He took his time explaining what each different tire was capable of. Not once did he pressure me or try to talk us into buying more tires or anything else. He was spot on when it comes to customer service.
I highly recommend this place for your automotive needs. I will be coming back for sure. Thank you Plaza for saving the day!