Trader Joe’s

Well today you failed! The store is extra busy due to the Grammys tonight, I understand. But when your lines are 15 people deep and you have 5 managers standing around in the little square booth talking about how to move the lines to one side or which baggers are on a break… That’s just POOR management! Any great manager would have said lets all get out there and bag and move these lines along!!! I know, I have worked in a grocery store!

Awesome place! very good food and people are nice and friendly here

Great customer service every time I come in + very affordable prices. Always a happy customer

Horrible Management, outrageously rude customer service by wine server who literally flipped out. Neither should be anywhere near customers. 100% clueless about kindness, respect or what customer service means. They don’t even know they are in the service industry. Too bad, because I ended up buying a case of expensive Chardonay elsewhere.

It’s almost unprecedented when my mother and I agree on something. But one thing we absolutely 100% agree on is this — Trader Joe’s is the best grocery store in Marin.
It’s not even up for debate.
Everyone knows that you get plenty of bang for your buck with TJ’s. Normally, I go to Whole Foods, Mollie Stone’s, or Paradise Market and walk out with 5 or 6 items and $ 50 poorer. But when I go to Trader Joe’s, I spend the same amount of money and then I need help carrying all my food to my car.
The trick with this particular TJ’s is going at the right time of day. If you go during peak hours (eg after work between 5 — 7pm), expect long lines and a packed parking lot. On this day, however, I did my shopping at 12:30pm and it was smooth sailing. I didn’t have to dodge too many soccer moms in the aisles, and it only took me a few minutes at the cash register. All the employees are super friendly and helpful. They seem to genuinely like where they work (you won’t see that at Safeway!).
I’m a big fan of their meats and frozen foods sections. And I always find great deals on go-​to kitchen items (eg olive oil for $ 3.99, fresh deli meats for under $ 5, and wines and spirits for under $ 10). They also have a pretty awesome selection of fresh cut flowers!
Keep up the good work, Trader Joe’s!

This one star is particularly given to the lady staff who served at the food sample station on Memorial Day 5÷25÷2015 at around 1:45pm. We come to this Trader Joe’s every week for the last two years and we always have good experience here.
Today we came here with our two toddlers and both of them were behaving well and quiet. We passed by the food sample booth and this lady staff was serving blue corn chips. We took one and spilt into pieces for the two toddlers. We are also pushing our cart which was filled up with other purchases.
Our son wanted one more chip but the only sample left was a bit off positioned from the display tray. There was nobody waiting for sample and is a relatively quiet day. The lady staff did not acknowledged us nor the running out of sample but that’s fine. My husband took the last sample.
Then this staff lady came out of her booth, stared at us and gave us the most shitty face then shook her head as if she was disgusted about what my husband just did.
We had no idea what’s wrong and were shocked by her attitude. I asked if there’s anything wrong. She ignored us and walked pass us.
As a customer who come here consistently for past two years. We are extremely disappointed that we received this type of service from this staff lady. Not to mention that we had all the purchases filled up our cart and all we did was to take the second chip offered in the food sample booth for a 3 year old boy. This is by far the worst customer service I received in Trader Joe’s and any other grocery stores anywhere on earth.

Great staff and if you plan it you can get in and out quickly long time employees like Brian make it a joy… but to management the shelf life on perishables is too short

Closest TJ’s to me, and it has everything I need. And if it doesn’t carry something, I can just hop back onto the freeway to Mollie Stone’s or Safeway 1 exit away.
Advise not to shop on Sunday evenings because it gets really packed.

Can not say enough good things about this place. The specialty items are the best. Addicting. Love the spannikopita, cheeses and wines. The produce and breads are the best. The olive bread? OMG! THE BEST. Nadia G works in the samples dept and anything she suggests: OMG. Everything delicious, I have learned from her. She told me to try the pumpernikle pretzel with the pub cheese dip! Over the top yummy. Anything she samples is going to be addicting. So good. The lavender soap and lotion is the best. You find these items at other stores and they are 50 times higher price. Really. Like under $ 5 at Trader Joe’s. Love, love, love this place. Next time you see Nadia G ask her what her favorite items are and you will find a new gem!!!

After going to my usual Trader Joe’s in San Rafael I was in the area and had to stop at this location. I grabbed my cart and went into the store. The first thing I noticed was how much space there was in the store. The second thing I noticed was how clean and organized the products were. Every aisle I went in I had enough room to shop for my products and walk by other customers. I did come in the afternoon at about 3pm and noticed that some of the products I wanted were out of stock. I think it’s a busy location and the products run out quickly but I didn’t mind. The staff, particularly Jeremy was humorous, quick and provided us with excellent customer service. I left laughing because he was so funny. I will keep coming to this location versus the one in San Rafael because I love the atmosphere, the cleanliness and amazing staff.

DO NOT get the sushi. TJ: it’s horrible, please pull this stuff! The rice is a hard brick of crumbly sugar laden ice. The sauces are revolting and clearly provided to cover the taste of the sushi. I don’t know where you fly this in from but it is SERIOUSLY degrading the brand. Yuck. I also got food poisoning from your packaged indian food. Otherwise, a reliable staple grocery and I do depend happily on your great rates on many food staples.

It’s more convenient than the one in San Rafael– better parking lot and right off the highway. There. I still find North Beach more pleasant (less crowds that are angrily steering red shopping carts)

I have personally visited every TJ’s in Marin at one time or another. The Larkspur store is the best of all of them. Don’t bother going to san rafael it’s a nightmare. First trying to get a parking space at any time of the day (unless you go at opening or just before closing) they do not keep the shelves stocked at all times and the staff well I won’t go there. Larkspur has always had very nice employee’s I read some reviews of people who were not treated well but I initiate a hello and ask them how their day was and I always get fun responses from them. It;s not easy working in that environment people shopping are not often in a great mood. Just don’t go if your in a pissy mood. order in that night. I have seen people go up to the check out with a HUGE basket of groceries and the lines are long. These people will stand there and watch the checker check all the items and then still stand there and watch them bag it all. It is amazing how lazy people can be. The sense of entitlement is just overwhelming. People want to get in and out bag your own frickin groceries and help out. I have in the past come from the line and started bagging someone’s groceries and they just sat there and let me do it. Anyway this store far outweighs the rest. I live in Terra Linda and I bypass SR and go to Larkspur every time. It’s ok to give reviews on your experience but please take a look at your own to make sure your approachable.
Stock is great, I have to pick through the fruit and veggies when I need them but I usually go to the Farmers Market. Meat is terrible I will say that is one thing I never buy there. Wine prices are awesome. If you like Sauvignon Blanc try their New Zealand wines. The Pass, Nobilio, Kim Crawford, Republic of Sauvignon they are all excellent. Stay away from Cloudy Bay it’s not so good.
I think if everyone went to the other TJ’s you would find this one is much better than the others. As far as going to WHole Paycheck… meat and fruit might be better but the cost of it is outrages.

The store gets a 5 for its selection, organization, and cleanliness.
The customers get a 3.5 for their occasional pushiness, leaving children with their child carts unattended (my ankles — OUCH), and laziness about returning carts.
The parking lot gets a 3. Sometimes very hard to make a left turn out, lack of midway cart returns results in spaces taken up by stray carts or else someone crams their cart in between your car and the lane dividers.
Bonus: no bag fees (yet), restrooms, big wine section and crazy good liquor finds, nice plant selection.
Compared to the store in San Rafael, this store is stellar. You know what I mean if you’ve been there.

Parking is easy, even during rush hour time. I go in, get delightful, little meals that are fresh and tasty, hustle through a line (there are always enough registers open; I’ve never waited too long). The staff are so friendly, never look irritated when I flag them down for a question about where something is (which is usually riiiiiiiiiight in front of my face), and get through the lines with fresh attitudes.
Today I got a fantastic hummus, TJ brand, with a jalepeno spiciness in the middle that was so damn good. I got that, carrots and a salad for $ 7. Yeah… what’s not to love?

Have been going to TJ’s for almost 25 years. The first one I visited was the original store in Pasadena, CA. I remember at the time they didn’t even have proper shelves and displays, but everything was displayed in the boxes the goods came in. Now they of course are everywhere and is a household name. I believe there are 4 locations in Marin County alone. This location is very conveniently located right off of the 101 freeway. The parking lot is kind if a nightmare though. With the rude and snooty people in Marin County it can be quite an interesting experience. I go to TJ’s for some specific things like flowers, wine, their frozen hash brown patties, vitamins, olive oil, pumpernickel bread. What they have is very affordably priced. If I have to buy snacks for a picnic I usually end up shopping there also.

This is one of the better Trader Joe locations I’ve visited. It can be a zoo on the weekends and evenings, so plan accordingly. Also, getting in and out of the parking lot is enough to make you want to punch a kitten.
The Great
+ Wide aisles (compared to other TJ’s)
+ A great selection of products
+ Amazing staff
+ Damn cheap!
The Average
o Crowded, but manageable if you go at the right times.
The Poor
— The parking lot is a nightmare

It’s my neighborhood TJ and I love them. Everyone in here is always so nice and super helpful. Love them.

Open from 8−9PM…so convenient to pull off Lucky en route home from fun Marin hours spent, and get some groceries. They were stocking at the 2000 hour tonight.
Easy breezy shopping and enjoyed the lack of crowd and pretention.
Smart for placing the frozen desserts in a separate aisle from the «real food».
Cashiers friendly. So easy, that parking. Like the BevMo in same Cost Plus plaza as well.

This is my second review of this dreaded establishment. I thought I would give this place a second chance but it made no difference.
An employee at this Trader Joe’s store named Jim was completely rude to me the second i stepped into the store.
At the time of me coming in, I had a broken arm and ruptured spleen. As I was checking out a truck load of groceries, Jim refused to let anybody help and forced me to unload my groceries by myself.
This rude, unreasonable behavior is unacceptable. What if I were to injure myself and hit my head on the pavement and then bleed out from my skull and then die?
Some say the third times the charm, but I don’t want to risk my life again.