Valvoline Instant Oil Change

I have been going to the Valvoline near Bayshore for years and never had an issue. I moved to the south side and thus decided to go to this location. My oil changes and fluid top offs are expensive due to my vehicle model, but that is not the issue. The issue lies in the fact that they failed to top off my windshield fluid and left my air filter loose. As a result, a day later my check engine light came on, which sent me into the dealership and was charged another $ 104 for a diagnostic to tell me my air filter was loose. Extremely upset that I have now paid $ 220 for an oil change.

I have been meaning to write this for a while. It’s about time to get another oil change so I thought I’d take care of this first. The experience I had at this location last time was well above par. They were very professional and explained everything in terms that I understood. They also CORRECTLY diagnosed a problem I was having with my vehicle. See I had a couple of free oil changes available thru the dealership where I purchased my car but I wasn’t sure about the service I was receiving. Turns out Tony & Lee at this Valvoline location have sharp eye’s and a conscious. They figured out what was wrong with my vehicle… and the service I’d received at the dealership. The dealer’s service department had pulled the sensor connecting my brakes. It never affected the function of my brakes just set off the sensor. The dealerships service department told me I needed new brakes BAD!!! I had the brakes checked and they’re completely fine, yet the light stayed on. If the honest people at this store hadn’t figured it out who knows how much money the dealership would have charged me to fix this non-​problem. Many thanks.

It’s a standard Valvoline. They do oil changes; they do them fast and they do them well. The guys that work there have all always been very nice and helpful. They do some standard upselling, but aren’t pushy with it. Getting an oil change is typically one of those annoying things that I have to get done, but here I drive up, pull in, stuff happens under my hood, I had the guy a credit card, put a nice new sticker in my window and head on my way.

These guys are very quick. No waiting area so you sit in your car while they work. I kind of like that because I can watch them. The usual sales pitches apply but that’s par for the course.