Fine Touch Nails

I have been getting my nails done by Billy for eight years. He has been nothing but professional and personable to me. My nails are PERFECTION and I’ve never had any issues with Jason or anyone else at the salon. When I first started going I didn’t have to make an appointment, but business has certainly picked up; however, they make it very convenient by allowing you to make your appointments online or from your phone. I usually book for the year and cancel… in appropriate time… if I can’t make it. The one negative I can give is the receptionist (s) are sometimes a little rude, probably due to the chaos in the salon, but shouldn’t really be an excuse!!! I’ll keep it at five stars because the quality of my nails is unmatched

Second time going there, and was put with a new tech named Jack. He was great!!! He asked me if the shape was ok and I told him I like it a little bit more narrow and he adjusted it accordingly. He was soooo nice and smiled as well! I was happy with what I got. Not giving that last star only because the place seems a little dingy but this is the best place to get those specific shapes, I got coffin B)

Just as Jen K said, they send you text reminders and conformations. I had an appointment with Loe received multiple texts reminding me of my appointment, i arrive to the salon and he is not there, i wait… An hour later he does not arrive. I drive over 30 minutes and Loe does not show at all. The receptionist did not acomidate me at all. She told me to come back the next day. When i came back i had Anthony, and i was not happy. I showed him a picture of a simple design and he completely changed it. Billy is the best nail tech there, but now does not book through the salon, so dont bother calling trying to get an appointment, you have to wait for him to answer you on his own time. Ridiculous. Crystal left the salon, which is probably the best move she could have made. The salon needs better management and an updated look.
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My nails come out great when I come here! I always go with Lilly since she’s more personal & does check to make sure each finger is up to proper measurement when doing acrylics. She keeps up good conversation too :) I’ve gone with other nail techs but they don’t put as much attention to small details (like nail measurement) as I would like. This place can be a bit pricey but worth the quality. Downside is how packed it can get & not entirely the best place for detailed nail designs.

For a place that sends multiple reminders for your appointment, and complain about last minute cancelations, the manicurists are quick to cancel on their own customers. I made an appointment with Loe after I saw his work on social media. I got a text, and a call reminding me of my appointment. I even got there early. And right before my appointment they ask me if someone else can do my manicure. I thought maybe the other manicurists would have the same skills. Unfortunately not. Though the person who did my nails was helpful and accommodating, I was definitely hoping my nails would come out better. If you know nail art, they are no where near Sakura or Marie Nails quality.

I received a gift certificate here, and am so glad I went.
Sandra took great care of me, and took direction well and ensured my nails weren’t to think (gel fill– in) and was willing to do designs/​gems.
I picked a neat mood polish, that looks sort of ombré .
Overall great experience, I plan to go again.

Horrible customer service. Receptionists are rude and don’t try to accommodate you in any way. Good luck trying to get an appointment, especially when your nail technician is booked. You’re better off finding another nail salon!

The 5 stars is for John!!! He is absolutely the best nail tech I have ever had. Great person also. He really tries hard to give you 100%. I am never disappointed.

so i finally found a nail salon that is pretty consistent so far (knock on wood). I got my nails done with Jack on 7÷2÷15 and got a full set acrylic with gel polish. I went for my first fill in yesterday 7÷16÷15. Although I have only been there two times so far I have to say this is the best place I have been to so far with great prices and great work. The salon is clean and well kept. They have a receptionist and you get text messages reminding you of your next appointment which I like a lot. Parking isn’t really the greatest but the few times I’ve been I got lucky and parked right across the street. I live about 25 minutes away from the salon and it is so far worth the drive for me.

This salon has some solid/​talented nail techs, my fave is Crystal BUT their customer service is pretty horrible and inconsistent. They also lack professionalism overall as a team. They are always busy and seem to follow appointments so basically this isn’t the place for you if you’re looking to just drop in and get quick service. Sometimes they will take you and sometimes they will make you wait only to turn you away with no regard for the time you wasted. Basically there is no guarantee and they don’t feel bad if you waited 1 – 2 hours. The girls they tend to have at the front desk are usually not paying attention, rude, inefficient and cannot resolve any problems should something happen. I’ve scheduled appointments and upon arrival been told nothing was scheduled. One time the owner stepped in and personally did my nails, he did a great job, so I decided to return. However, one time Crystal was sick and they made no attempt to tell me my appointment was cancelled or to even get someone else to fix my nails, another time they turned me away when they still had 2 hours left in their work day. I can understand being turned away when the salon is very busy but at least make an attempt to schedule a future appointment for your customer… at least make it seem you care about them coming back and the money they provide you. Basically this salon suffers from what many salons do… the belief that they are so talented you’ll come back regardless of the customer service. As much as I love Crystal I now travel to NYC and pay the additional fees in toll and parking just to get my nails done at a great salon with amazing customer service. The only way I suggest using this salon is if you’re willing to build a relationship with a tech so they can personally make sure you always have an appointment or if you live right across the street and can hound them constantly to make sure you are taken care of.

Came here 2 weeks ago for the first time to get me nails fixed after going to Perfect Nails who did a disaster. Anna did a wonderful job at fixing my nails and did exactly what I wanted. I was so happy. From what I see everyone here does an amazing job the place is always packed. I will make this my go to nail place from now on!

Love this place!!! David rocks, got mine done this past Tues, sooo in love with them. Everyone nice. This is my new nail spot.

Love this place! Has been my go-​to for years now! I always get them done by Zandra! She’s phenomenal! Definitely recommend!

I’ve been calling this place for 2 days and no one ever answers the phone. There’s no answering machine, instead the phone just hangs up on you. But they only do appointment.

I like Tracy but other than that this place sucks big time. The owner and his workers are insensitive if something goes wrong. I had multiple altercations with these people and I orobably will go back in the future because the gel manicure I got changed color and was nice

To be honest I am shocked the this place has so many little stars. Fine touch is the only place I trust so much with my nails. They have never failed me (check the photos I posted). I usually get my nails done with Tracey but honestly I have tried 3 people here and not one has disappointed. I am the pickiest person when it comes to nails. I’ve tried Tons of places in manhattan but still travel all the way to NJ to get my nails done here. If I could give 10 stars I would. Love this place.

I think they’re wonderful here… I loved having my nails done — they always looked stunning. I’m a little picky about nail shape and my nails always had the perfect shape. BUT, 3x in the span of 3 months, my appointments were canceled. And I wouldn’t have minded very much but, if the time was taken to confirm, call me to cancel the appointment — not when I arrive. Now I’m on the hunt for another salon.

I have my next 3 – 4 appointments already booked with Billy. He is by far the best nail technician out there. His artwork is amazing and he makes it look so effortless while he’s creating. The prices are right on point– hey, if you’re going to get swarofsky crystals on your nails– you’re gonna pay for the crystals! other than that, I’d say for they work they do, they’re very reasonable. you DO need an appointment for a particular tech. I’m a pain in the neck when it comes to the shape of my nails so I stick with my guy.

So I was looking on Instagram and fell into the hype. Lesson learned. I called day of just to get a simple gel mani with design.
I show up at 11:30am for my appt and had to wait 15 minutes for LiLi to finish. Already I could tell she was inexperienced and fairly rude.
I’m getting my nails and cuticles cut and this stupid girl cuts too deeply into my right ring finger and it starts bleeding. I cringe in pain. She apologizes once. Wow. And applies some weird green liquid that stings.
Now my mood is ruined. So instead of a gel mani I just ask for a regular mani.
She paints my nails all rushed and with a sour expression. It was $ 10. I gave her $ 100 and she gives me 20s and 5s in return. Uh. You just cut me and did a shit job painting my nails. Fine. I leave a 5 out of pity.
Beware of that stupid cheap Spanish girl LiLi. Totally rude. Injured my hand. And rushed thru my mani and I wasted my time and money for nothing. Would NEVER RETURN. place is dirty, low class and ghetto.

If I could no stars I would. I have been here before and for the most part always had good service. I made an appointment for 5pm today and I got there at 5pm. The receptionist tells me the guy I made the appointment with is running late to come back in an hour. I go get food and come back an hour later and I have to wait another hour to still get no service. The place closes and 7 and the guy is still dealing with another customer. Still here waiting like an idiot but I drove 30 mins to get my nails done here. Huge disappointment. If they don’t take me today I will definitely write another review.