Apparently this one can’t get orders right either! Repeated my order 2 times. Asked before I paid to make sure I get the right thing and 30 minutes later when I get home to eat it’s NOT what I ordered. really??? Are those workers ALL incompetent!!! Haven’t had breakfast there in a while and the one time I decide to come back to McD’s for breakfast I get the same crap service! Never again!!!
Carissa C.
Rating des Ortes: 4 Bartlett, IL
Always have to wait a really long time in drive thru, but the quality is a lot better than other locations.
Rick M.
Rating des Ortes: 1 Bartlett, IL
I’ve gone to this McDonald’s the pray two days through drive thru and both times they needed up my orders. First time I ordered a bacon mcdouble and I got a regular mcdouble. Second time I ordered a bacon buffalo ranch mcchicken I got a plain buffalo mcchicken. Fail on them. Never again am I coming back to this McDonald’s. I rather go across the street to the Wendy’s and pay a little more for better for and service.
Irene Z.
Rating des Ortes: 2 Elk Grove Village, IL
I don’t think I can say I’ve ever had a bad experience at a McDonald’s, even at the drive-through, but our recent visit to this McDonald’s wasn’t stellar. We’d just celebrated my son’s 4th bday at the Brunswick Zone right down the street. We were all hot and sweaty from playing mini-golf out in the 80 degree heat, and stopped at McDonald’s before heading home to get the kids something cool to drink and take advantage of the 49-cent cones. It was around 4pm and it was pretty busy. This McDonald’s has an indoor PlayPlace and it was pure chaos inside the PlayPlace. I love children, I really really do and I’m usually very patient with them. I have two of my own, and I tote my niece and nephew around with us whenever we can, but there were tons of screaming, loud-arse kids running around and inside the play area this day. The kinds of kids that make me NOT like kids. Many of them without socks. It’s a standard PlayPlace rule that kids must wear socks in the play area. I question the parents who let their kids walk around barefoot in public places at all, but also the McDonald’s staff for not monitoring activities more closely. We’ve been to other MCD PlayPlaces where they will kick you out if you don’t have socks, or make you buy some(if they carry them). Our kids begged us to let them play and despite the kid chaos, I would have been willing to let them if I didn’t also notice how filthy it was inside. Filthy. That’s a strong word that I don’t use often, but it’s all I can say about this particular PlayPlace, on this particular day. We do love McDonald’s in general and we scope out the PlayPlace locations specifically, and this was by far the dirtiest play area we’ve ever seen for a McDonald’s. Disappointing. Not only was there food strewn around the floors(for barefooted kids to step on), but also on the play equipment(ketchup on one slide and on the shoe cubby!). Everything looked ‘sticky.’ Again, I blame the parents for letting their kids bring food with them on the play equipment, but also McDonald’s for not keeping watch. And don’t even get me started on the family bathroom located in the play area(that barefooted children were using)…ugh, gross. We used the regular bathrooms in the main restaurant(decent). The play area itself is geared towards older kids, at least 5 and up, slides and tunnels. We took a seat at the tables that were in the middle of the restaurant — behind the order counter, in front of the playplace entrance, and next to the soda fountain. We had a pretty good view of all the goings-on within the place. The soda fountain area was sticky and messy. Straw wrappers strewn about, ice sitting on the counters melting, and splatters of the different beverages just waiting to be cleaned up. There were two young ladies taking orders behind the counter. There were 6 adults, 4 children in our party. We each ordered soft-serve ice cream: some in cups, some in cones, 2 large fries, and soft drinks. Not that difficult an order right? Wrong. It took 20 minutes to get our orders out. 20 minutes. 20 minutes for ice cream, soda fountain CUPS(it’s self-serve!), and 2 large fries. My younger brother was with us, he worked at a McDonald’s in high school and all he could do was shake his head… they just didn’t have it together here. I stayed back at the tables with the kids, but when the others didn’t return with our orders after 10 minutes, I went up to the counter to check on them. I saw the soda fountain cups sitting on one of the trays and asked if I could get started on those… I got a fierce shake of the head ‘No!’ from my brother’s gf. She whispered that if we took it off the tray, it would confuse them… because they kept coming back to the tray to check and re-check the orders(and count and re-count the cups). LOL! So finally, we get all our things… we fill our soda cups. We sit down and enjoy the ice cream, when suddenly, we hear a «SIR! SIR!» coming from the order counter. The young lady who helped us previously was looking at my husband impatiently, holding out a soda cup and cone(he’d gone back to order extra)…we’d already received this and he told her so. At that point, we all laughed, including the young lady. So, okay, we all end up with a good sense of humor about it, but c’mon. This is McDonald’s…they should have their processes down-pat. This location is not near to us, and fortunately it’s not our neighborhood location because I’m reluctant to go back. But the food and ice cream was good, so I can’t just give them one-star. Love that at least, the food is usually consistent no matter what McDonald’s we go to.
Yu H.
Rating des Ortes: 4 Hanover Park, IL
I never thought I would ever review a McDonald’s but then again I never thought they would have something like this so here we go. Normally, I only go to McDonald’s only twice a year: Once for a shamrock shake when they have it and one more time for a McRib.(Yes I know its made of pig anuses and dead zoo animals but they process it enough to be tasty.) Today I saw something really unusual: They have spicy bone in chicken wings! OMG something that resembles meat from an animal instead of a molded patty or nugget! McDonald’s you have surprised me. I had to try it and to my surprise they were good! These wings are about a dollar each which exceeds McDonalds normal pricing but the quality and taste were actually pretty darn good. They were spicy, tender, juicy and crunchy! Also they aren’t small(See picture) There is no way these things can last so I highly recommend all of you reading this to go out and try it while you can. The fact is chicken wings aren’t fast food and their pricing is really unstable which is not McDonald’s way of doing things. For Now I might have to hit up McDonald’s more often as long as they have these little gems. To sum things up GOOUTANDTRYTHEWINGS! I doubt it’ll last.
Michelle F.
Rating des Ortes: 4 Schaumburg, IL
It’s a McDonald’s, yes. But they were nice enough to get my husband and I moving through quickly with just a Happy Meal for our daughter when they knew the two cars in front of us had GIANT orders. So props to them for getting us settled so we didn’t have to wait in line for that! One deduction for asking«girl or boy» for a happy meal, us saying«girl» and getting a boy toy. But I do like that(for at least the time being) they are back to the box Happy Meals. Those bring back memories :) AND they now have apple AND a(smaller) order of fries in every Happy Meal. Yay for being healthy… ish… heavy on the ish…
Paul S.
Rating des Ortes: 3 Atascadero, CA
As with most fast food chains, the vast majority of their locations are nothing exceptional. That can be good in that you know what to expect, but don’t expect any major surprises. This McDonalds falls into the aforementioned category. So, really quickly: + The inside is kept clean + Drive-thru folks have been accurate with the orders + They have a play area inside for the folks with kids — I shouldn’t be eating at McDonalds too often now that I have Unilocal on my phone, but with not much open late at night, can’t a guy be allowed a guilty pleasure once in awhile?
Cindy R.
Rating des Ortes: 3 Chicago, IL
I have nothing good or bad to say about this particular location — it’s your usual McD’s — they’ve never screwed up my order or anything and it’s close to home!