Bike Gallery

Recently stopped in too buy a couple of lights. Staff was very friendly and helpful. Pricing was competitive with online retailers and overalls I am very pleased.

What a great bike shop! I came in with my husband, who needed a bike to commute, and my toddler, who needed a seat that would work for both of our bikes. Amanda showed us several options, along with helmets.
Anthony was also extremely helpful, as was the team of bike mechanics who made my bike serviceable again. After moving across the country, I had a broken spoke and my fenders had become almost detached and seriously crooked. Even though my bike needed a lot of TLC, the Bike Gallery crew was clearly committed to getting me back on the road ASAP. High marks for friendliness and lack of high pressure sales.

I went in over a year ago to get a commuter bike. The staff was extremely knowledgeable and straight forward. I got a Trek and had it outfitted for Portland weather. The service team did an excellent job. I was very satisfied with my purchase as a new bike commuter. Over the next 13 months I commuted 99% of the time and over 4000 miles. i had my Bike serviced twice at the bike gallery and both times the service team went above and beyond the basics. The service and sales team was so amazingly helpful in answering all my newbie questions and concerns. My bike always came out of service in pristine condition. Such a joy to ride a bike straight out of being serviced. At the one year mark I had a full overhaul. The service team replaced the necessary items and did not try to sell me more than what was needed. I absolutely love this store and company. The store/​company hire great employees and I never once felt like it was a snobby bike store. I have gone in other stores and felt looked down on for asking Newby questions. I also had a light that I bought from them that stopped working after four months. I took it in and they gave me a new one no questions asked. I would never take my bike or buy from another store in Portland. Unfortunately I have moved out of the Portland area recently and have to find a new bike store that will be as great as Bike Gallery.

We came in looking for a hybrid/​commuter style bike to replace a 20ish year old mountain bike. After looking around, we found one that would work, but not in the correct frame size. Monkeys. Jon offered to get one sent over from another store, but when he called them, it wasn’t built up. Monkeys again! Jon wrote down the pertinent info, and since we were making rounds, we could stop at one of the other locations. (Our decision — he was willing to have it built up)
Helpful, lots of options, and only minor hesitation — it is Portland bike culture — when we mentioned that REI is our go-​to bike shop (hey, they have yet to do us wrong, and always go above and beyond). Overall, would be back!

This is for their new Clackamas location on 82^nd.
I stopped in yesterday after getting a nasty flat. Both Jon and Billy were incredibly helpful and provided excellent service. They even helped adjust and replace one of my brake pads in addition to helping me find a new tougher tire for commuting.
This location is very well laid out and has an excellent selection of supplies and bikes. I highly recommend it!

I am a disabled veteran. I was a runner and after my injures I could no longer run. The guys at Bike Gallery in Clackamas were great and helped me pick out a bike that I could ride and push myself. I was scared to ask for help because biking is a new world for me and everything is new and exciting. Tobin and Spencer in the front are always helpful and bare with me as I ask every question that comes to mind. I come in about once a week now to ask something new and those guys have been my go to. When I have a mechanical problem with my bike (it’s usually user error) I go straight to Brad who is more then helpful as i learn about my bike. Thanks to the Bike Gallery team for helping me find myself again on a bike. You’ve helped me live well.
please up date photo and map location. make it easer to find you guys. all so make a Clackamas bike gallery face book. thanks GUYS YOIU GREAT!

I thought this shop did a nice job turning up my bike last week but when I walked it in today after crashing it, they checked it out, did some straightening and put me back on the road for free. I will definitely shop there again.

I would not recommend buying a bike from these folks. They seem to think they are the elitist in bike shops and that they only sell the best products. They seem to present themselves that way as they price their bikes higher than other shops. On the surface they seem nice but the longer you talk with them the more they show their true intent. Very very disappointed in my experience.

Great customer service. I had a problem with my rear dérailleur and one of the employees fooled around with it and let me know what was wrong. He then told me I needed a new dérailleur and two other items I would need. He was helpful considering I don’t know anything about bicycles.

I’m a bigger guy so I figured it was time to buy a bike. So I went in and talked with one of the sales people there. I didn’t feel judged when I asked about bikes that would handle my height and size like another very well known bike shop situated right off grand ave.
I came looking for one bike in particular but left with many more options to choose from that I had not thought of.
My next trip in will be to purchase my wheels!

I don’t know about the other locations, but this for one is a refreshingly non pretentious.
If I’m getting parts or service I always go to Meticon because the prices are better. But the product prices at Bike Gallery are quite similar to REI, however, I would go to REI if you feel you need more product selection. In terms of actual bike purchases, I would go to with the Bike Gallery.
The service is great. I tried the Trek Waubesa, Trek Ear, and Trek PDX. The staff were great, they really took the time to tell me about all the different bikes. If you really want to take the time to make a good bike purchase I would recommend you go in on the times that they aren’t that busy. By the way I ended up liking the Trek PDX the best, it truly rocks!
My girlfriend came in during the April 15^th-​17^th Spring Sale and walked away with a great deal. The Townie Electra went from $ 439 to $ 390. Also, the Trek PDX went from $ 799 down to $ 659, was very tempted to purchase but I didn’t have the money.

I have a new bike that my dad got me-​I am pretty sure it’s just your run of the mill GI Joes bike, but it had two flats and a non functioning pump.
I brought it here and the employee when and lifted it out of the truck, brough it in-​filled em up for free and sold me a new pump that works. I may be back to have a basket added to the front.
Good job guys! The staff was very helpful!

If you’re unfamiliar with the Bike Gallery chain, I HIGHLY recommend them. Their staff is knowledgeable, down-​to-​earth, and helpful. They take their work seriously without being ‘uppity’ like some other bike stores.
After previously visit the Bike Gallery location in the Hollywood area, we stopped by the Division store to look at a bike the other location didn’t have in stock. Boy, am I glad we did. The Division location is far more convenient when it comes to parking, and is not as crowded as the Hollywood store.
The selection is just as good, if not better, than the Hollywood location, and I found the staff to be friendlier and more knowledgeable. My husband and I were first-​time bike buyers, so they walked us through every step of the way.
A couple more reasons why I preferred the Division location:
— They fully explained the Bike Gallery’s complementary tune-​up after 6 months
— They showed us the ins and outs of the bike
— They even sent us a thank-​you letter the week after our purchase!
So all-​in-​all, I’ve been satisfied with every Bike Gallery visit. But if you’re looking for the best, check out the Division location.

My old bike is awesome. It’s a pink 60s cruiser with a great basket and a lot of character. Riding it is as comfy as sitting in an easy chair. Until you get to a hill. Then it feels like dragging a hunk of steel up a mountain. Good for heading to the bar or a quick trip to the store. Not so good for, say, a 15 mile night ride. So off I went to find a more practical bike. And the bike gallery was great, and so helpful. John took a long time to help me find the right bike for me, something that was still comfortable to ride but was more practical for slightly longer rides. He didn’t laugh at me when I asked stupid questions and he didn’t pressure me into getting more than I needed. Prices were good, as was the selection. An all around perfect bike buying experience.