JRealty Property Management

I searched far and wide for a respectable property management company to manage my rental home. Searching the Unilocal reviews only one company stood out from the crowd in the Los Angeles South Bay area: Jrealty. All of the other companies got 1 star reviews from tenants. I wanted to work with a company that respected and took care of tenants. Since signing up as a landlord with themI have not been disappointed. They got my place rented in a record 3 days to a great tenant and I haven’t had to do anything at all. They take care of everything! I couldn’t be happier.
If you’re looking for a property management company look no further.

Update 9÷4÷15− READ BELOW FOR FULL REVIEW. This is a rebuttal to a recent revised comment on my review.
it would appear that my review has appeared again on the JRealty page, as it was first filed under «Not Recommended» for some reason. It would also appear that Justin has revised his original review so that it now incorrectly slanders me.
Everything in my other review still holds true. Here is what I left out. After I posted this review Justin called me and offered me $ 100 to remove my review. When I told him that my integrity is worth a lot more than that– he flipped. His next sentence was «we are also resourceful, and we don’t want to go down that path. There could be consequences and we don’t want to go down that path.» This is verbatim, as I had a camera running at the time (I produce videos for a living) which happened to pick up the audio from our conversation. He then continued to say, «You seem like a smart guy, you really are, and resourceful, so I am sure you can imagine different outcomes, and its not likely to be in your best interest. It may be in your best interest to take $ 100 and removing the review. We may be able to offer a little more than that, thats fine and then we’ll stop pursing counter actions. But unfortunately we would have to explore our options.» He then hung up on me. Wednesday, February 18^th at 10:12AM. If anyone wants a copy of the other video I made which happens to pick up this audio (and a whole heck of a lot more), please let me know.
Again, stay away from this company unless you want to deal with someone who threatens people after doing his job poorly, unnecessarily runs your credit and then proceeds to dig up the past 7 months later. It scares me that this guy has our sensitive information such as social security numbers, bank account info…
This was from our Pre-​Application comments we had about the property: «Comments about the property? The fence on the left side of the garage has a gate that is missing a slat and doesn’t close completely. The dishwasher is rusting on the inside.» Shortly thereafter, we recieved our «acceptance email.» We realized it didn’t address our original concerns of fixing the fence and dishwasher. This is what started the whole nightmare.
«Thank you for your interest in this property and for submitting this application!
Preliminary Draft of Proposed Terms
I would be happy to recommend to the owner to proceed under the following terms:
Move in date: 2÷20÷2015 (10 days away)
Rent: $ 3,350.00
First month’s rent /​due date: $ 1,110.00 /​2÷13÷2015
Security deposit /​due date: $ 4,690.00 /​2÷13÷2015
Pets: 2 dogs, must have $ 100k liability renters insurance
Next Steps
Are you okay with these terms? Do you have any questions? Can you please call me at your convenience to discuss these terms and the property? If you are okay with everything, after we talk, I will send you a copy of the lease agreement to you to sign electronically via DocuSign. After you sign the Lease, it automatically goes to the owner for final approval and signature.»
So remind me again, who was unqualified???

I was looking for a phone number for JRealty and saw a negative review and wanted to give my input because I highly recommend them. We lived in a Santa Monica townhouse managed by them for quite a while. They were so easy to deal with, really professional and nice. Everything was very easy and exceeded our expectations. Would definitely recommend them!

J Realty provides outstanding customer service! I rented one of their properties
and if there was ever an issue they took care of it immediately. I had a plumbing problem and they went above and beyond to accommodate my family. They offered to put us up in a hotel and because I work, they offered to meet the plumbers at the house. If I had questions or concerns, they go back to me immediately. They are understanding, supportive and very knowledgeable. I highly recommend them.
Kim B

JRealty marketed and leased my rental unit in less than one week, including handling all paperwork and collecting security deposit. The tenant is excellent, and I was vacationing out of the country at the time. What could be better than that?

I recently switched to JRealty due to my prior property manager being incompetent. 2 months on the market with the prior manager and no new tenant, but plenty of under-​qualified tenants wasting our time. We recently switched to JRealty 2.5 weeks ago and already have a new tenant moving in. JRealty was able to get the house completely cleaned up and turned around in 2 weeks and already found us a new tenant. Please keep in mind, the 2 weeks turning things around included JRealty FIXING all the issues the prior property manager messed up (cleaning, painting, plumbing, advertising, etc). I highly recommend anyone looking for a professional and extremely capable property manager to consider JRealty.

It has been a pleasure renting from JRealty. For the last two years I rented a beautiful two bedroom apartment in Koreatown that was extremely spacious for the price. Jessica has always been professional and attentive to any issues I had and no issue has ever gone unresolved. Maria was extremely helpful and accommodating during my move out process. JRealty has proven to be a company that cares for their tenants and works hard to keep their tenants happy. I highly recommend taking a look at their properties and renting from this exceptional property management team.

As first time landlords we wanted to make sure we did everything right. We were referred to JRealty from friends. Justin was great to work with. He explained the process in detail and helped us understand potential risks. We posted the house Friday morning and by Sunday met 12 people that had already been prescreened by Justin’s team (specifically Kelly). We had several applications and made a selection based on the full scope of application and potential risk scenarios. We primarily dealt with Justin and Kelly and felt they were responsive, respectful and were working hard for us. We feel secure in our decision and are happy to have worked with JRealty.

BEYOND AMAZING!!! In the past while looking for a rental you can deal with the worst of the worst but NOT J Realty! They are upfront and honest about the property, they answer all your questions FAST! Every person at JRealty that I have spoken to on the phone was intelligent, knowledgeable about the property and kind. In Los Angeles that just doesn’t happen — how cool that JRealty has made it a priority to have excellent customer service! I would recommend them to anyone and will be using them again in the future. Thanks J Realty!

I’ve dealt with several property management companies all over LA, and it always ends up being a headache. J Realty is exactly the opposite of this! They are by far the best property management company I’ve come across. They are thorough and attentive, and I love how they assign a specific person to your property. One time I even called at 9:30p because the gas was not working and there was no hot water. Jessica called me back promptly and didn’t seem bothered at all that I was calling her so late at night. I always receive email confirmation when I put in a request and I never have to worry about them following-​through. I never feel like a burden, but more like a valued customer. Such a nice change from the norm!

JRealty is a great company. I do maintenance for several of there San Gabriel Valley and Inland Empire property’s. They are very professional and very attentive weather the job is small or large. Melissa is great she always follows up with any questions or concerns that come up. They are overall great people to work with. If you are looking for a management company that’s honest and reliable look no further, they always have the property owner and tenant in mind before approving any repairs.

JRealty is the best property management company you can find. Justin, Maria, Jessica, and Melissa are experts in their field and are extremely knowledgeable about all aspects of real estate and property management. They are very helpful in answering all your questions and are always willing to go the extra mile to make sure your needs are being met. They make your experience with them an easy and positive one. Whether you are a tenant or a landlord, you wont find a better and more competent team than JRealty.

The crew at JRealty are very professional and overall great people.
I am renting a home from them and they are always helpful in
assisting in any problems. typically, after submitting a ticket of
whats broken or not working, I get an email within 24 hours and
a solution (handyman, electrician etc)
I cannot express how awesome they are!

I do a lot of work for property management Companies, Justin really knows how to take care of business and when you’re done doing a job for j Realty you will get paid. There is a lot of flaky property management companies out there and it’s nice to work with one that takes care of business thank you Justin, Michelle and Jessica.
so if you need to sell rent or buy call J Realty.

Some friends and I rented the top half of a beautiful duplex in Hermosa beach and were more than pleased. It was very clean and well equipped, exceeding our standards. All of the information about the property was neatly laid out in a binder, leaving us with no questions about our stay. After a few long days out and about, it was very comforting to come back to this home. I recommend JRealty for anybody who wants a homegrown experience around the beautiful beaches of LA!

J Realty has been amazing to work with. I recently rented a condo managed by JRealty. It’s hard enough to move to a new place and then you have to get all of the little things taken care of. Everyone I have talked to at J Realty has been super helpful and responsive. Every maintenance issue that needs to be attneded to has been take care of immediately.
I have been pleased with their repair staff who are all dependable and hard-​working.
I interact often with both Nicole and Jessica. Recently the new dishwasher that was put in leaked and we had to go through the manufactures warrenty for the repair who would only come during the week. Nicole made a lot of phone calls determined to find a way to make it happen on the weekend so I didn’t have to take time off of work. It worked!
So, if you rent from JRealty, rest assured all of your requests wil be taken care of!

I am a longtime tenant of an apartment building that has been managed by several different companies. None of them can compare with JRealty.
JRealty has been great to deal with and respond very quickly to any situation that comes up. Our building is old and has lots of maintenance issues, so we have really appreciated the friendly, caring efficiency of their staff.
They also have relationships with good repair people and don’t send shady workers to your home to do shoddy jobs like other management companies. I feel really lucky that our landlord has selected JRealty to manage our building, they are doing a great job!

I have interacted with multiple management companies in the past and I have to say JRealty has been the most professional and friendly to work with. The staff including Jessica, Nicole and Justin have all been wonderful and very responsive to any rental property issues. They are prompt and helpful in addressing any issues that come up.
It is truly refreshing to work with such friendly, professional people and I highly recommend them. Thank you JRealty!

I have enjoyed working with the staff at J Realty. They have made the rental process very easy and they are always responsive to the property issues. I never have to wait for a response and I have never waited more than an hour or so for assistance. Thank you J Realty!

I have had the pleasure to do business with the great staff at J Realty for about a year now. The staff is VERY friendly, and helpful. I reccomend doing business with them!!!