Waited 43 minutes to get my food. I order 2 sausage egg mcmuffins. Just got home and no egg. Really pathetic. Id wait for food If they would make it hot and the right order. Thanks for ruining my morning
Wade F.
Rating des Ortes: 1 Las Vegas, NV
Idiots. Screwed up all three items. Left the tarter off my filet. Gave me pickles. 15 minute drive thru time Eff this location.
Monica K.
Rating des Ortes: 5 Downey, CA
So Happy I randomly came to this mc Donalds before my shift! Every one I go to never seems to have expresso shots for their iced coffees! && to my surprise this one did!!! So happy! Not to mention all their new hires at every window did a good job.
Myscie B.
Rating des Ortes: 1 Las Vegas, NV
HORRIBLESERVICE! The guy could not get our order right and then overcharged us. Then gave us the receipt and exclaimed, :If there’s a problem take it up with my manager at the next window!” He was very rud! Then the non-English-speaking manager came over and we told her to cancel our order and it took her several minutes to do so, but only after asking us what we wanted to do. Then they short changed us! And you want $ 15 per hour? GOODLUCKWITHTHAT!!!
Jo L.
Rating des Ortes: 4 Henderson, NV
Great live drive thru. Preferable to reciting order into an impersonal box. Good staff and order accuracy as well. Also, location location location. It is a very easy in and out on the way to anywhere.
Sandra W.
Rating des Ortes: 2 Henderson, NV
Disappointed. The service has been real good here. Until tonight. There was a totally different crew there tonight. I understand that things may have been crazy there tonight because they were only able to take cash. Still yet, if you make a mistake own up to it and make it right. I don’t like writing these kinds of reviews because I like to be fair. Tonight though, they really disappointed me. I called the restaurant after I got home and spoke to a manager named Scott. He’s not the one that I dealt with while I was there but he tried to make the situation right. Thank you to Scott for at least trying to make it right.(12÷9÷15, around 6:30PM, drive thru and I went inside)
Samantha G.
Rating des Ortes: 2 Las Vegas, NV
Ugh, this McD’s has gone so far downhill. It was actually impressed there for awhile at how quickly and efficiently the drive-thru process was. At one point, they even gave you a little timer and aimed to have you completely through before the hourglass ran out. But then it took a massive dive. While they have brought back the hot mustard sauce(yay!!), the amount of time it takes to get through the drive-thru has increased at least 5x. I have literally spent over 15 minutes at this drive-thru. 15 mins! And every time I’ve gone recently, my food has been cold by the time I get it. So it’s been sitting there for awhile. Ick! Save yourself the hassle and just go inside to get your order. I don’t know what on earth has happened here.
Felipe H.
Rating des Ortes: 1 Las Vegas Strip, NV
What happens when you have 3 people doing 1 job? You get this idiocracy! Pulled up here to get a «quick breakfast» to go and i was just irritated out othere beyond belief. First: you have to pull up to one employee who takes your order face to face(rang me up at $ 4.73,) then u pull up to another window where u have to 2nd window where jerk tells u first window is an idiot and price is now $ 6.93. Second window wants you to pay higher price before going to 3rd window to collect«fast food». 2nd window gets supervisor who wastes more time and sticks to new higher price.
Kevin '.
Rating des Ortes: 1 Las Vegas, NV
How difficult is it to just put what was ordered, in the bag? It’s not like it’s a one-time occurance either. You want $ 15/Hr and you cannot handle the simplest of tasks? What a joke!
Rosy C.
Rating des Ortes: 3 Henderson, NV
I’ve been coming to this McDonald’s for 8 years. Service both through the lobby and drive thru are always sopt on. The food is consistent at peak rush times, however non-peak hours the food is horrible. French fries are gummy and soft and the new buttermilk chicken sandwich is over fried, dry, hard and the bread is like two pieces of bark. On the average if you want fresh anything, ask for the fries fresh off the grill and make sure you custom make your sandwich(i.e., no ketchup or pickles or add extra) it’s a little bit of a wait, but worth it.
Joshua W.
Rating des Ortes: 4 Henderson, NV
I know McDonald’s isn’t the most health-conscious, but you know as well as I do that it is THEBEST place to get a Coca-Cola! McDonald’s’ Coke mix is by far THEBEST of any place I’ve ever been and their consistency with that taste is what keeps brining me back when I’m looking for a quick drink. Add a large fry with a little salt and I’m in heaven! The service has always been exceptional at this location although it does get a lot of transients. The staff is always friendly, greeting you with a smile, and taking care of business.
Marie K.
Rating des Ortes: 5 Henderson, NV
I’m sorry, but McDonald’s is the ultimate American comfort food! I’m not going to comment on the disparity of different McDonald’s experiences and locations… Our typical order(regardless of where we get our Micky D’s): RAW gets a double quarter pounder with cheese, large fries and a large Coke, me a plain double cheeseburger, small fries and a small Coke… and we share a ten piece Mc Nuggets with sweet n’ sour. The bad news… I’m not having Mc Donald’s again until I lose the ten pounds I’ve gained eating it while moving from Sacramento to Vegas. Yikes!
Maribell H.
Rating des Ortes: 1 Henderson, NV
All McDonalds are created equal, right? Nope! Food was we expected but service was horrible. I placed my order for myself and 2 kids. Picked up my order and went to my table. My son wanted extra condiments so I went the the pick-up area and the manager served three people and she disregarded my attempts to get her attention. I finally got what I needed and went back to table. My son again wanted some extra syrup so I went k ask and she rilled her eyes and handed me syrup saying«if you want something, just ask fr it when u order and it will be on your tray» and walked away… Rude!
Justin m.
Rating des Ortes: 1 Las Vegas, NV
It would be nice if the people at the drive in were not trained to hand you your food and run away without giving you a chance to ask for ketchup. Otherwise nice location but the customer service needs improvement, at least ask people if they want it.
David A.
Rating des Ortes: 5 Henderson, NV
I was impressed by the staff’s friendliness! They got my order wrong once, but they were so kind and quick to correct the issue that I was actually happy! I was really impressed by the food quality and fast service! I really enjoy coming here. They haven’t gotten my order wrong since! Great service and food is delicious!
Patty C.
Rating des Ortes: 5 Henderson, NV
I wanted to take off a star for the weird bendy line that I always have to wait in when I go through the drive thru. However, the truth is that if I simply parked my car and walked my lazy a** inside, I would not have to wait. Speaking of their drive thru, wow. You could be in a line all the way out to Eastern and you would be through that line in 5 minutes. They really have an operation going on there. This is what happens when you have the budget to hire sufficient amounts of employees. One time this one girl was kinda mean to me… but I can’t blame McDonalds. It felt like an anger caused by something such as a breakup or a stressful issue with not paying rent, so I let it go. HAVEYOUHADTHEIRFRIES??? I don’t care what people say. I think are putting crack in those. Salt and crack. If one day down the line we find out that McDonalds fries were so good because they were laced with something, I won’t be shocked.
Morgen M.
Rating des Ortes: 5 Henderson, NV
This tasty Bacon Clubhouse Burger had a perfect zing of flavor that popped right after the first bite, and sent my taste buds on a first class trip to party city. As the box says, ‘the different ingredients«mingle» on an artisan roll’, and they form a flawless blend that puts a smile on your face. I would recommend it to anyone and everyone, as I find it is one of the most scrumptious things on McDonalds menu. They also provided fast, friendly, and accurate customer service. Definitely the best Mcdonalds out there!
Lydia N.
Rating des Ortes: 3 Las Vegas, NV
What can I say about good ol’ McDonalds. Morning & Late night orderings lines do get pretty long. Especially since its near the freeway so it gets pretty hectic. Had there big breakfast & oatmeal several times and the oatmeal is pretty dry! I wish they put a little more milk or something in there. Also, i tried the dipped cone & was not good. But McDonalds fries are never a disappointment :)
Channele L.
Rating des Ortes: 5 Henderson, NV
If we go to Chipotle a little further down, we will hit this on the way back for $ 1 drinks. Bargain dinner FTW. Food is always correct when I order it and all the people that I’ve encountered there are pleasant. I’ve been inside the restaurant itself once and it’s nice & clean. Most of the time I go through the drive-thru and always receive prompt service. Easy in/out driveway which is a HUGE plus for me; enter from Eastern, exit onto St. Rose. Wham, bam, thank you ma’am.
Thida P.
Rating des Ortes: 3 Las Vegas, NV
This review is for their drive-thru service. Came here around 2AM and there was a long line. We even hesitated a bit about waiting in the line but I’m glad we chose to stay because the service was fast… I think we waited about 5 mins. The one thing I like about this location is that you can get a parfait at 2AM while most other McDonalds are out of parfaits at that time.