Vons

When you order a full cake for a 3 year old’s birthday (Mickey Mouse theme) on Tue for Sunday (10 am) pick-​up you expect to be handed a cake and not be told «we didn’t see the order» when you arrive at 10 am.

Oh my gosh. What a joke. Kristin the cashier made me feel like a fool for making me count how many items I had in cart for her express lane. I had like 20 items in my cart. The person ahead of me had at least 20 items so I thought no big deal. After she embarrassed me and made me feel in appreciated I asked her to just ring it up and get me home and at that time she stormed off and said, I’m done with this guy and Carolyn the supervisor had to come and finish my checkout. Never in my life have I been treated so poor at a grocery store and smiths and Walmart are a little further away but will be getting my business from now on. Kristin is not a team player and should look for another line of work because her customer service skills are not up to par at all.

I love this place! I live in Anthem and am here at least 3X per week for fresh produce, meats, etc. staff is great and everyone very friendly.
Great wine deals, meats and specials. Congrats to VONS for a great store.

Great service and the staff really cares. Im disabled and was having trouble loading my car. A girl collecting carts saw me and ran across the parking lot moved the stuff I had in my trunk (not the stuff just purchased) so she could fit everything nice and neat. When I tried to give her a five for helping me she said no way this is my job.

This Von’s is the better of the two grocery stores in the area. I live in Anthem Highlands and prefer to drive here, if time permits. It’s a good place to pick up what you need and has a better selection than the other grocery store. It’s clean and friendly, plus I’ve never had to wait too long in lines.

I am at this Vons a couple times a month. They have a Starbucks, bonus, nice produce and meat section, and generally a nice, clean store.

Dreadful! Refused service today because my license was not «horizontal». My 8 year license is vertical and well within the age requirements to purchase alcohol. The manager said it’s their «company policy». I’ve been to hundred of bars, clubs & liquor stores with the same ID and never once had a problem. Never again will I purchase alcohol at Vons although I had been for the last few years.
For someone to tell me that my ID is VOID is ridiculous. I spent an hour on the phone with the DMV & they agreed that there is no reason to turn down my ID since there is no law against it. I purchased the same item at Albertson’s on the way home without any problems.
Perhaps your cashiers should stick to making things go beep rather than judging state issued ID cards.

Why can’t Vons keep their store stocked? This store is close to my home but sadly I cannot shop here if I need specific items because I wind up having to go to another store to get the items this stupid store is out of. Been here when they had no fresh broccoli, no bagged broccoli, no scallions, no Lindy’s italian ice, Buitoni tortellini, no ravioli etc. but the best was no chicken breasts. When I asked the butcher he said it’s still in a box in the back and asked me if I can come back in a half hour… ahhh NO! You can’t go in the back and get me one. To many other supermarkets around to waste time in this store.

Claudia and Madeline are my favorites here. I can always count on friendly and efficient service when they are here. This store is very clean and has a lot of different things you may not find at Smith’s.

I admire their policy on hiring the bag and clean up people… and is one of the main reasons I shop there.
The store, itself, could use a updating and make it more fun and attractive to shop there… I like Trader Joes and Sprouts… there is always something happening… even if it is a sample and a spot of coffee.

Von’s AnthemFilled with Obnoxious OLD Men who will run over you to get a free cookie in the bakery! Note to BAKERY… STOP GIVING AWAY FREE COOKIES!
The grey panthers have nothing to do but clog & block the isles for those of us that do work.
This store has been near my home for 12 years & I like many have trouble finding common items every time I dare shop here. Just today, I heard customers who complain they have trouble finding items. I wanted to run out of this store today because of the frustration of not finding items I needed. Management please stop moving items around so much, but I guess you want us spending an hour going to every nook of the store searching for the unfindable!
The ONLY bright spot for this store is the bakery which has a delightful staff & quality items.

I love a place where everybody knows your name. It appears that three people who work here know me. The produce gentleman, Salvador, is always so friendly and helpful. The yogurt man is always on it and the deli man always has a joke for me. The butchers are fantastic and always super helpful and even kind of funny from time to time.
This is my neighborhood grocery store. So I shop here rather frequently. Between 2 – 3 times/​week. Things here are pretty consistent. For Produce, I have found the fresh cut fruit is not so fresh. There will be bags of apples out that are already spoiled. This is not just on occasion, it is consistent.
The deli counter is lacking variety. There are some consistent wins to include the chicken salad and the meatballs. However, it is the same items all.the.time. The turnover in the deli is significant as well.
I appreciate the effort to hire and employ baggers who have special needs. However, I just spent $ 500+ here, can someone please help me bag my grocery items? I have a toddler with me and is it too much to ask to have decent baggers or some other help? This is also all.the.time.
Here is where the major points get docked. We use their delivery service and for the most part it is consistent. However, a few months back they delivered our grocery delivery to the wrong address. After our delivery window had passed and no one had shown up, I called only to find out I would have to wait for the driver to go back to the house where he delivered the groceries to the wrong address, get my items back from the homeowner and re-​deliver them to me.
Um. NO. I am not taking groceries that have now been in someone else’s house? Who took a grocery delivery that was not theirs to begin with? At what point did the person receiving our groceries realize they were not for them? The baby food give it away? Obviously, the person who received the groceries was crazy; and that is not necessarily a Von’s issue. BUT: seriously?
Never mind the delivery was right before a weekend we were expecting house guests. Von’s gave me a $ 15 credit. Um, no. I canceled the entire order.
Regretfully, I will continue to make the best out of going to Von’s simply for logistics and convenience. But I do hope over time they work to improve a few things that can make the overall shopping experience better. Until then, shop on.

I love my Von’s. Customer service is amazing. Salvador in produce is the nicest. Tyrone in meats is great. Wine deals galore! Nice flowers and all the staffers are great!

The store is one of the best in the city. They have a terrific selection of organic and natural produce and meats. The staff is always super friendly from the stockers, to the checkers and all.

I’m torn on this review. The staff is extraordinarily friendly and helpful; however, you have to watch the baggers here. I’ve shopped at the store for 2 years and almost monthly they forget to bag something and I end up going back for it.

I hate grocery shopping. Had to get something to take to a get together and Von’s was on the way. I should have just went back down the hill to whole foods. The fruit was not that good. But I guess you get what you pay for.

I don’t live in Anthem/​Seven Hills, but I drive out of my way past 3 other big grocery stores to go to this store. It’s super clean, never overly busy, and the food is truly fresh. Granted, yes, Vons as a chain tends to run a little pricier than discount grocery stores. So, I don’t buy everything here. But, I’m always very happy with its produce selections. I’ve never had any issue with customer service, and find the employees very helpful and pleasant.
The #1 reason I go to this store, though, is: Grass-​fed beef… for a lot less than at Whole Paycheck (plus, the Vons beef is actually grass-​finished, not grain-​finished like at Whole Paycheck). They have a really big selection of grass-​fed cuts. Some are spendier than others; I stick to the less expensive ones since they’re higher in fat and the fat is both healthy and tasty. But every once in a while, I’ll splurge on a few grass-​fed ribeyes for the husband (and me, who am I kidding?). They’re worth every penny! I’ve met everyone who works at the butcher’s counter, and they’re all very helpful. Some are more knowledgeable than others, but grass-​fed is pretty niche so that’s to be expected.

I absolutely love this Vons. Its the closest grocery store if you live in the coventry/​seven hills area and it has everything.
They’re open ²⁴⁄₇ which is probably my favorite part so if you have any late night cravings or whatever, you’ll know you can come here for it.
They just remodeled the produce and hygiene section of the store and it looks great. The structure of the produce section is organized where you have your fruits in the center, produce on the side and organics located along the side as well.
They have specials throughout the week on specific items, just look for the yellow tags indicating the lower price on that item.
The hygiene/​health/​medicine section is awesome. They have a machine to measure eye acuity, blood pressure/​heart rate, BMI and other things. Well lit and you can find everything you would need for beauty and health in this area.
There is a wide array of beer to select from that is all kept in the cooler. Wide selections of wines in this particular vons probably due to the demographics of the area appealing to the upper tax bracket.
The sushi seems old so i’d opt out of that. Also the seafood and meat as well aren’t particularly fresh either.
Starbucks inside the store with a pretty awesome deli. I always get their fried chicken and potato wedges. SO GOOD!
Overall: I love this Vons. Its been my go to for everything especially since there is not a closer grocery store in the Seven Hills area.

Eeeeeeeeeeeeehhhhhhhhhhhhhhhhhhhh.
I was in the Seven Hills/​Anthem area because I was at my parent’s house. Knowing that I needed items for dinner tonight, I decided to stop at this Vons instead of another store in my neighborhood. I usually don’t do Vons, because they are pricey. But, it was close, and I love their bread that they bake in store.
First off, parking lot is packed. I parked far away, to avoid any friction.
I know that this is an older neighborhood, and the elders are not very welcoming… to the younger folks. Or maybe it is just my flaming red hair and tattoos so they thought I was a prostitute or something…
Any person that I said «I’m going to sneak past you, «or «I’m right behind you» (because they were taking up the whole freaking soup isle) seemed quite annoyed, and unpleasant.
They see one another (from the senior center I guess???) and stop… in the middle of isles, and every where else in between to have conversations… long, drawn out, gossip of the day, conversations.
This made it quite difficult to navigate, and of course, there’s always that certain person (who has their head up their ass) on their phone, paying no attention to any body or anything.
While cart surfing through the crowd, making sure my daughter doesn’t eat anything that she isn’t suppose to (like drink stirrers that some ass decided to leave in the cart), I pick up the items that I need.
I thankfully find some organic broth (s) on sale (with card) 2 for $ 5. I pick up my veggies, canned tomatoes, dry lentils and sour dough bread.
Might I add, that Vons bakery bread is some of the best that I’ve ever had.
I love bread.
Annnnyyyyways, I get to check out and the four lanes that they have open are backed up. And EVERYONE is bitching about it.
Like, O M G, the world is going to end. People are frantically asking their shopping partners if they have 15 items to go to the «express» lane. Others are huffing and puffing about how someone else has «too many» things…
Seriously? Shut it gramps.
I treat myself to a Mountain Dew while the employees are paging over and over again for help to the front.
The man in front of me is having trouble using the debit card machine. Instead of helping him, the employee just waits for him to figure it out on his own… How sweet.
I spent almost $ 30 on broth, a loaf of bread, (loose & cheaper than the packaged ones) veggies, a bag of lentils, canned tomatoes, and a mountain dew.
I feel like I was robbed.
Next time, I’ll just keep driving… and pray that I turn out to be a fun, badass, nice grandma one day.

I like Von’s.
When I lived in California, it was our grocery chain of choice, but this store, it left me underwhelmed. The layout was confusing, the store employees (Save one) Seemed to not give a care over what was going on.
I understand that they’ve recently re-​done the store and unfortunately, they’ve not done it so it’s easy to understand, things that should be near by, aren’t. Things that don’t go together, are clumped near by. All in all, it felt disrupted and way too cluttered in the aisles. Every time there were more than two carts, it really felt as if there was a major traffic back up.
I. if this were the store I had to use? I would find a different location.
Oh! And the Slot machines in the lobby… that floored me.