Icon At Dulles

Being a prospective resident, on a tour, with no street parking whatsoever, MY CAR WAS TOWED AND I WAS TOLD THAT I HAVE TO PAY 185 DOLLARS IN CASH TO GET MY CAR OUT. HOW LAME IS THIS! The tour guides don’t even advise you to park somewhere else like some sort of a reserved parking. its totally nonsensical and the parking garages are on every level but you literally have to walk half a mile to get to back and forth between your car and the apartment.
Leasing office doesn’t even take responsibility of the car tow! Isnt that lovely!

It has been three months and we still have not received a check from ICON for the possessions which were thrown out from our apartment (I352) when you moved someone in during our lease. We have called several times a week since then, and are told by a reception each and every time that «the manager is not in» right now, which begs the question, is there a manager? Does anyone work there? Does anyone care about small claims court? We will be contacting a lawyer shortly if no one from your property management company contacts us about the money we are owed. We are tired of asking. We are tired of talking to people who claim «the manager is in a meeting right now, but he’ll call you back!» etc. This is almost funny. I will also be emailing this message to all of the email addresses we know of associated with your team. I have also left a message with the corporate office at Gates Hudson, since your office is not capable of doing this job.

My husband and I chose this place after dropping in to over 8 another community apartments.
I like Icon very much because:
+ It is a brand new apartments with side by side fridge, parquet strip floor, enormous bath tube, user-​friendly walk-​in closets and adjustable brightness of some light bulbs.
+The kitchen area has a lot of cabinets and a large countertop to cook.
+ It has garage with a lot of empty parking lots.
+ It has 24 hrs conierge at the leasing office.
+ You can borrow a cart on the wheels to move in or move out your staff.
+ Leasing officers were nice. Namely, Chenne was very patient and showed us over than 5 actual apartments with various floor plans.

This place is utterly beautiful. It stops there. Pretty is as pretty does. I can hear my neighbors fart in the bathtub, yep, not kidding. I hear EVERY thing they do. Sex, yep. They have a two year old that has not allowed me a decent night’s sleep in more than a month. The child sounds like a herd of elephants on crack. I hear the mother stomping through after it. I hear chairs scraping across the floor, crash, bang, boom. Gang tagging Everywhere. MS 13, Pesos. It appears there may be a gang war about to start looking at the tagging, one gang tagging over the other’s, and no lighting to speak of in the backs of the building by the dog par that all of the other complexes use when Icon residents pay for it. Tonight I called the police because at midnight, there is a car parked ON a sidewalk and the two people are out with their phones recording God knows what, doing God knows what. Fairfax county police lecture ME about this being private property. Well, so are the buildings someone has been playing shoot em up on out here. For Goodness sake, unless you want to deal with drugs, gangs and piss poor construction hearing what your neighbors think, and having your business well broadcast all over unless you whisper, run, do not even pass this place. More than 25% vacancy for a reason Over priced for what you get. I expect some noises, but this is outrageous!!! no one stays here, at all. They don’t replace burned out entry lights because they don’t have a tall ladder to do it!!! Seriously, that is why they have not replaced a burned out light in the stair well entrance. You pay for secure entry, doors are always broken. Not once have they worked since I moved in three months ago. They lie, and double talk to move you in, and are VERY nice, but OMG the place is awful for what you pay. 2395 for hearing my neighbors bathe and have sex as if they were in my apartment with me. Smell pot on regular basis, trash in halls for days, foul smells in stairs, Normal conversation voices outside your apartment sound as if they are standing in the room with you. Add the glamour of gangs and people parking on the sidewalks, drug deals and buildings being shot up, and Fairfax county 911 operators clearly not caring that there are people recording God knows what from the courtyard through your windows while they have driven their car and parked it onto the sidewalk, well this is sure not worth the price. I opted to not listen to the reviews because it was new management, don’t get suckered in like I did. It is all true. Horrid place to live, ghetto fab for the prices. Is it too much to ask for a little peace and quiet and a decent place to live at a decent price in this area??? Clearly seems to be. Cannot even put propane into the grills for a 500 amenity fee. Lights are burned out all the time, flooding for three days from a bathroom in my hall way. Floors dirty, nasty, plaster and paint cracking and chipping off, windows fall out of the frame. Seriously, for this price, I expect to have more than this. A lot more. I am not certain this place is even safe construction and should have passed code. Fire alarms go off all hours day and night. This is worth half the price. I honestly thought how bad could it be, only three years old. Well, I have my answer now. HORRIBLE. The current management company is the third in three years or so. I think most of them realize this is a losing proposition once they are in here and run for the hills. This is a true case of buyer beware. If it seems too good to be true, it is.

Icon at Dulles is a good place to live. When we were moving in, they just had built another building and there was plenty of new brand new apartments to choose from. Eric was great showing us around different floor plans. I think we saw 5 different ones. We ended up getting 2bed/​2 bath apartment.
The apartment itself was brand new which I loved. It was clean, smelled new and was ready to move in. Kitchen is big, has plenty of cabinets and storage space. I was supper happy with the pantry. Plenty of room for everything! I like that fact that fridge had ice and filtered water dispenser. Very convenient. Bathrooms are really big. Plenty of storage space everywhere, huge walk-​in closets. Since everything was brand new, it was a pleasure to move in. Hardwood floor seemed to be good quality, but carpet in the bedrooms was rather cheap. Not a fan. there are two gyms, well equipped and roomy. Wide variety of machines, new and clean.
Our apartment was not noisy, but walls are thin… Sometimes, well almost every night we could hear our neighbors talking loud on the phone. Other than that, no noise complaints. No direct busy street so really quiet place which I loved. Parking is very big and free which was great, because most places charge for that. Secured as well. I never had a problem finding a spot to park my car.
Fire alarms… gosh those are awful. I swear, maybe at least 5 times a month! Alarms go off very often. Sometimes it’s in the morning, sometimes 3AM at night. Really frustrating. Before firefighters come and secure the building it takes 30 – 40 min at times, so imagine it happening on a saturday 6am or wednesday at 3am in the morning…
Common areas are usually clean. I do not have a dog so not sure how dog areas are. Trash law is not enforced very much and I do not like the fact they require you to pay $ 25 for valet trash pick up which is mandatory. Also, they do not tell you but you need to get a black trash bin from them which you need to pay for.
BIG ISSUE: There are no air circulation vents in the kitchen, so for a brand new apartment this is crazy! When you cook, be ready for all the smells to stay in. There is no vent to take it out. I would close all the bedroom doors and open balcony door. In the winter it gets super frustrating and not to mention cold.
I really liked the interior of my apartment! Spacious, plenty of storage and brand new looking.

Updated to a 4-​star following new ownership. They really stepped it up and it’s great to see the cleaning crew working hard. Staff are nice and professional. My only complaint are some of the residents. They are rude, feel entitled, and inconsiderate to the rules. My car has been hit twice. Also, a lot of Indians live here and cook with their front doors open. Nothing against them, but the hallways smell like curry all the time. Just be warned. Only reason I didn’t give this place a 5-​star is because they don’t enforce standing rules well (e.g. parking, trash, noise, etc…).