Work World

the girls at the counter have an attitude problem.

They’re the only place that has my size, so I really didn’t have a choice. Prices– I think it’s comparable to other places and it’s a name brand. I don’t really like their return policy though. But that might be the norm for shoes.

I wish they would pick the phone up it would save me a trip from having to go there just in case they don’t have what I’m looking for.

Just wanted to give a shout out to work world specially at this location (Hayward). Unlike other comments I’ve found staff here friendly, helpful, and knowledgeable. Special thanks to the manager (Xenia) for being professional, efficient, and always taking care of City Of Hayward employees.
–Gio

August 29^th, I went in there around 2:50 p.m. and let me just say, thee worst service I’ve ever had.
I walked in and there was no one at the front at all and I was trying to look for some work attire and wanted to know the prices.
I saw this one lady helping out these two guys with work shoes. I approached her and she walked away to go into the back. I waited and when she came back I stood there and she didn’t ask me if I had a question or anything. I politely said, «Excuse me, miss,» and right there she cut me off and said, «Give me a minute.» The attitude was noted too. Then she walked away again.
At that moment I saw her walk into the back again, and this time the door was open. I saw another lady in there and I asked her for some help. Her response was, «I’m busy at the moment.» WTF?! Are you kidding me?!
I walked around looking for what I needed. I found a few things, but not everything. I then saw a young lady walk in and the female helping the two guys with the shoes approached her and said, «Hello, welcome to Work World. Do you need any help?» ARE YOU KIDDING ME?! I was waiting patiently for damn near 15 minutes while looking around and you over look me and help her out?!
To make matters even worst, the young lady that walked in asked for someone by name, the worker said, «Oh she’s in the back, come with me.» Turns out she walks her to the lady in the back that told me, «I’m busy at the moment.» At that point both ladies were talking to each other.
I gave up! As I was walking out, I saw one more thing I needed but it was behind the counter, so I leaned over a bit to see if I could read the price. At that time the lady helping the two guys out, STILL, says, «Excuse me, do you need something?» WTF?! That’s now how you should ask a potential customer if they need any help, especially again, with attitude. I notice that she was keeping an eye on me as I grabbed a business card and walked out. I felt like she was profiling me!
I’m done, I’m not going back there again.

I would actually rate a 0 if i could.
Pros: They carry many brands. Dickies, Carharrt, Wolverine, & etc…
Cons:
Way overpriced! I’m a regular costumer for a couple of years now and every time I go back, they always raise the price $ 2 – 3. So, I use to by Dickies pants for $ 20, now they are $ 27. Might as well just go to Walmart.
Also, this place is employed by a bunch of morons. The cashiers/​customer service on floor are not very knowledgeable about products. Some are very rude. Some are dressed inappropriately (lots of cleavage, tight pants, etc). It’s not a very welcoming environment. I feel uncomfortable.
One more complaint: the manager is rude. he comes off as a jerk and he doesn’t really care about your needs. he looks a little goofy too, little 5’5 guy with long curly hair in a slick back ponytail and some thick black glasses. seems like he’s been pushed around a lot, so he has a defensive guard up. don’t like him at all.
I suggest if you already know what size you are in your work clothes, buy online. buy directly from carharrt or dickies, etc so you won’t have to deal with such a sucky place!

This place is awesome. Carhartt’s, Dickies, etc. Has just as much stuff (if not more) as Halmar in Berkeley, and unlike Halmar there’s no Rush Limbaugh on the radio or the «only one person allowed in at a time» policy. Also they don’t lock you in. Kick ass.

Great customer service. Patient and friendly and nice selection