Service via phone or follow-up appears to remain unseen. After 4 weeks of calling and leaving messages to check status on a test lens with no progress is subpar. A customer should make good faith effort irrespective but not to this extent including stopping by the store twice as a courtesy Focus less on volume and more on quality. Being responsible for more than a thousand stores myself would feel ashamed a «client» should place this much effort on a less than critical service
Susan N.
Rating des Ortes: 5 Banks, OR
Both doctors are really nice and very knowledgeable… Just moved a couple doors down and the space is beautiful. happy client of at least 18 or so years
Michael G.
Rating des Ortes: 5 Banks, OR
I have been seeing Lance for years. Get it? seeing, eyewear… If I have to explain it… I went thru the whole lasic program with Lance. He walked me thru every step, and diagnosed my needs perfectly. He was there for the follow up visits as well. I would not have done this had it not been for Lance and his ability to make me feel at ease every step of the way. My whole family goes here, we have picked up glasses and contacts and the entire staff is very helpful and can guide you to your best options.
Jim W.
Rating des Ortes: 4 Beaverton, OR
Dr Anderson is very experienced optometrist I ever had. He is able to get your eyes refracted accurately especially if you need high power glass to see 20⁄20. He never over prescribed your power and it’s just right so you can see clearly yet not over power so you feel very comfortable and remove the fatigue of the eyes. I have to admit, the very high index glass, no refraction and scratch resistance for deep nearsightedness on tri focal lens is very expensive but the clarity and the comfort is worth every dime of it!
Xiaojiao S.
Rating des Ortes: 1 Beaverton, OR
This place is not professional at all. 1) Doctor persuade to check the back of eyes for extra money, which a lot of other clinics or eyewear shops do not charge at all. 2) The pupil distanced was given wrong. Had to confirm with other doctors. 3) One technician was really old(a mid-aged lady).
Junko M.
Rating des Ortes: 5 Beaverton, OR
Stopped in to see if they could fix my Guuci sunglasses. Not only did they fix them, it took only mere minutes and they didn’t charge me. Very friendly and helpful!
Meghan S.
Rating des Ortes: 4 Vancouver, WA
I’ve seen both Optometrists here in the last 7 years and both are great. I usually go to Lance since I’ve been going to him for longer. Their frame selection is enough for me, always find something though probably isn’t as cheap as some places. They have the contacts I need, but again I’m not sure how it compares to other stores. Worth switching here if you’re looking for a new place!
Mikhail H.
Rating des Ortes: 4 Beaverton, OR
Both Optometrists I have seen here have been very friendly and neither have suffered me post lunch onion breath which is how I transferred to their office to begin with. Seriously folks, if you are getting up in someone’s face after you eat extra garlic and onions you may want to think about a thorough mouth cleansing. At the very least, some binaca! I have went to this Accent Eyewear going on 4 – 5 years now and have never been disappointed. They LOVE giving out contact samples if you are looking for something different. I get contact lenses and glasses both here. I have been nearby before and needed my glasses tightened and they are great about helping you out whatever your needs are. I actually just called them to order another box of contacts which took mere seconds and I just know they will be here in no time at all like normal.
Daniel C.
Rating des Ortes: 3 Portland, OR
Okay stuck in suburban strip-mall hell out in Tanasbourne is an innocuous front for Accent Eyewear… At first glance upon entering, it looks like all Optometrist offices in strip-malls across the US. Their frame selection is nice. They have what is currently in style, but not in the«Keep Portland Wierd» style. I mean this is Hillsboro — not Portland — right… Right?! LOL. That said, the entire staff is always smiling and very, very helpful! I’ve had to have my lenses on my newest pair of glasses replaced twice. Which they did for free and with a sincere smile. They even provided me w/a trial pair of contact lens to tide me over until my glasses returned back from the lab. Yes, I’m a fan. 3 stars for frame selection. 4 stars for contact lens selection and excellent customer service and attention to detail. I just wish they would carry Amy Sacks eyewear.