Forever Young Laser Medical Spa

I’m so glad this place got closed down! What a pathetic joke.
Lets cut to the chase:
* Several years back the manager «Shar» or whatever was busted for apparently skimming money off the books and putting small bogus charges on customers accounts for things they didn’t actually buy.
* The «primo» high pressure bed was ALWAYS out of service, but staff would «sweetly» offer you the use of a lesser powered bed, despite the fact that you paid for a high powered one.
* Staff gossip within earshot of customers.
* The towels were ratty, torn, frayed and looked like they were about 20yrs old.
* Despite the fact that you had a set appointment for your service, they were always running seriously behind and wet hardly ever sympathetic about it.
* Despite having already spend huge amounts of money for package services there, someone is ALWAYS pressureing you with a hard-​sell EVERY FLIPPING TIME you walk in for a service! (I actually had to interrupt one guy during his schpeal and say «Excuse me. part of no thank you are you not hearing?!»)
I’m SO glad I used up my services there and walked completely away when I did, and hope that those who still have services owed to them from this company are refunded or compensated fairly. Good luck.

OUT OF BUSINESS. RIP OFF CITY. GOOD RIDDANCE!
Staff knew they were going out of business & still had the nerve to try to sell packages for services they were already having trouble working in. SHAME ON THEM ALL!!!

Horrible, horrible customer service. My girlfriend had an appointment at the Hillsboro location on 25^th and Cornell. It takes her an hour to get there, so I rode along to keep her company. We get there and a sign is on the window saying this location was closed and they merged with their Tanasbourne shop. No phone call, nothing to give her a heads up. Thanks for wasting two hours of our day. You suck.

Absolutely do not buy services from here!!! I purchased several different treatments from here and they were all equally terrible. First of all, all of the «product» is straight out of target. They will have you lay on a dirty (often times there was a shoe footprint) table with a ratty towel. The staff is not friendly. When I would go in for some of my tattoo removal often times they wouldn’t have the proper eye protection available so they would tell me to just cover my eyes. I purchased laser hair removal and it was soooo painful! I only did one session. Pain free is not correct. They also call about every other treatment to cancel. For a «med spa» they could not be more unprofessional. This place is such a scam and you will never receive your money back for their poor service.

After some recent visits, I have a feeling that they are phasing out the tanning. I have been in 3 times over the last 2 weeks. I have accumulated literally hundreds of tanning over the years from whenever I purchase any service that they offer & I usually negotiate many things into this. I only tan a little in the summer months. Currently, they only have 2 high pressure beds working. The Angel bed has been broken for weeks (fix it — comes to mind) & they have converted the Saturn room into a photo shoot room & office for the med spa patients I’m thinking. So only 2 beds for the high volume of tanning customers. This is causing extensive problems for all involved. The poor staff who have to deal with the frustrated customers. Then, there are the angry customers. This leads to the owners who are further harming their reputation. Please just keep up at least 4 of the high pressure beds to keep your loyal customers happy. We have paid alot of $$ for this.
I cant figure out how my last review was filtered either? Ugh. My experiences are authentic ;-)

I would have to agree with an earlier review. I was pressured into buying two seperate packages here, and neither of which i’ve seen results from. Not to mention, the 4 or 5 times i’ve been, I’ve never once had all of the scheduled services happen in one appointment. It’s very frustrating to spend the amount of money I have spent and not see any results nor have consistency to see results. Their staff is friendly for the most part. But while I was waiting for an appointment (which started a half hour late), I heard them discussing cancellations and who they should call to come in. They tried to figure out who they could upsell instead of their «waiting list.» I understand its a business and they need to make money, but as a customer who was on the waitlist before, its probably not a good idea to discuss in front of me.
Also, I tried to cancel my second package within the first couple days of my impluslive buy. No one would return my phone calls until two weeks later, and then they told me it was too late to cancel it.

Market place location in Hillsboro has terrible service! I called to put my name on the list and right when I walked in they let the guy in front of me go first. I told her I just called and she said «Oh, sorry.» They are very unorganized and the older heavy set woman w/​short black hair is rude. She put her cigarette out on the front of the building leaving huge black marks, right in front of waiting clients. Hopefully a different location is not as trashy!

I am rating this a one star only because I don’t think anyone should have to go through the hassle with a business that I did.
The staff at the actual location were always super nice and helpful and the treatment package pricing was great. They even offered in house financing if you wanted a package but couldn’t pay the whole thing up front.
Too good to be true? Yes. At least when it comes to this place anyway.
I purchased a treatment package from them in August of last year. I paid half of the cost up front and made arrangements to pay the remaining balance in equal monthly payments once a month on the last day of the month. The first four months went well, I will charged the last day of the month like clockwork. Then at the beginning of January I received a large debit from Forever Young in an amount more than quadruple what our agreed price was and on the 11^th instead of the 31^st. I contact them about this and they say that I had authorized an early payoff. I let them know I haven’t spoken to them or even been in for more than a month and they promised to refund me. First it was «Please call back Monday when Corporate is open» followed by «It will be processed in 7 – 10 days» and then finally «It was never processed, let me see what I can do».
Well. needless to say that never happened.
After waiting almost a month for the refund, I ended up disputing it with my bank. I felt at that point I had been more than patient and made at least 5 calls to the Corporate office (which was actually someone’s cell phone). The very next day after filing this dispute, Forever Young put through ANOTHER charge for the same inflated amount! This time when I called they couldn’t even tell me what this one was for. According to their own records I had paid off my balance with the «early payoff» they charged me with the month before and it was too soon for them to receive any of the information from my bank I was disputing as I had filed the dispute mere hours before. The Corporate person couldn’t even tell me why it was charged, just that she saw they charged me but didn’t know who did it or why. I was told that she would look into it and call me back and never heard from her again!
Does it get any shadier than that?! No, it doesn’t. Do not be enticed by their in house financing, run away!!! SCAM!

This Experience has been by far the worst treatment I have had… NOT from the staff inside this location but there Corporate Office. The Most unimpressive group of «professionals» I have ever had the dishonor of being able to deal with… Oh by the way the issue isn’t resolved… NEVER EVER EVER EVER DO BUSINESS WITH THEM

This place is a scam. They sell sell sell, but when it’s time to get appointments scheduled they are so far booked out they have nothing available sometimes for months. Then you complain and they try to sell you a better machine or more services. I am in the process of trying to get my money back.

This place was horrible about getting my appointments organized. They had me down for the wrong time on 2 occasions. It was frustrating and very inconvenient as I had taken time off from work. They lost my business and would not recommend at all.

Unresponsive to cancel a package you bought.
I bought a package deal for 800 $ and when I went in to cancel the package after four days they said I need call their corporate office. No one answered when I called them. It took them one week to return the message I left. Even then she said she will call me back within a day as her computer froze. But she didn’t call me back in more than a week now. I tried to contact them several times but it always goes to voicemail.
I wish I could give a negative rating to this place.

Wow, I hated to write this but I want others to be sure before they have their services here. Disorganized. You are not treated «like a celebrity», its like just a tanning salon. the machines are alsways breaking down, and they dont call to let you know. When you do call, they put you on hold and or you have to call back. The staff seems apathetic. This has been going on for a year now. Not worth the price of admission, as they only try to sell to you towards the end of the month.

A couple issues from this place: 1) hard sale and 2) hard sale.
1) I bought a couple laser hair removal «plans» from them. Really I didn’t think it was worth it because I have seen no results after 5 sessions. Supposedly they said I was the «perfect candidate» because I had darker hairs. They recommend 6+ sessions for results. You would think after 5 sessions at least half of my hair would be gone but it doesn’t appear to be that way (I took pictures to track my changes). The nice part of me says that it’s an honest mistake and the skeptic part of me says that they’re trying to sell me something that sucks. So I tell them it doesn’t work, they try to sell me another machine that they just got which is better. WTF?
2) When you get done with your appointment, they ask you how everything is and most of time, you’ll say «good». When you like something, they sometimes use that to their advantage to sell you more stuff. When retailers put those kinds of situations on their customers, it makes me, as a customer, very uncomfortable.
If you like people schmoozing you because they want to sell you something, this is a great place to go. Otherwise, be prepared for timeshare-​styled sales methodologies.