Platform

I had the same experience as a previous reviewer with this shop selling me damaged goods and then refusing to refund my purchase price. I also received a brush off from Misty via email. I bought a dress and when I got it home, I realized that the dress was ripped at a seam, causing a small tear in the fabric. I brought it back the next day, and the very nice salesperson said that he wasn’t authorized to give a refund due to the shop’s exchange/​store credit only policy. I was told to email Misty to see if something could be done given the damaged goods sold. Misty refused. I’ve shopped here before, but no more.

Awful experience with this boutique. They sold my mom a pair of defective boots and wouldn’t do anything about the fact that they were defective. They actually went as far as blaming my mom for the defect saying she must have damaged the boots in her suitcase because they knew she was from out of town. I think it is horrible customer service to simply blame the customer instead of asking whether or not they were placed at the bottom of the suitcase. She actually packed the boots in her suitcase inside of their box so her accusation made me so mad. The only way to see the defect which was this ugly indent on the toe was when the boot was on otherwise it looked perfectly normal. That being said they refused to help in any way because the shoe had been worn once. I might not have been so annoyed with the response that they couldn’t do anything about it if I hadn’t been given the run around and wasted my time. I first stopped at the store where I was told to email Misty. I emailed her twice and got no response back. Only after the third email which I did on their website did I get a response back and Misty was very rude and was the one who threw around accusations about why the boot looked the way it did. Guess what it looked the way it did because it was a defective boot! And the only way to tell there was a defect was to wear the boot! On top of everything she didn’t even apologize for no one responding to my first two emails until I pointed out that I never got an apology for that. What kind of customer service is that? If someone contacts you, showing you the emails that were clearly sent several week prior with no response from you wouldn’t you address that right away and say «I am so sorry I never got these emails?» I find it odd that she didn’t even address the fact that my emails got lost somewhere. Only after I brought it up did she apologize and say she was going to contact the IT guy. Horrible horrible customer service I will never go back here which is a shame because they do carry cute things and cool shoe but I can just buy my corso como shoes online for half the price!

This boutique is super cute and offers a pleasant shopping experience. The window mannequins always look so put together! Anyway, in the store, there are a lot of Kors (Michael Kors) items here, which is one of my favorite brands, as well as other neat brands like Corso Como and Blank NYC. The selection of items here is all right, but I felt that the prices were a bit high. I definitely saw some tops (although beautiful) for over $ 200.
Anyway it’s worth a shot to come in and browse. The selection is unique and the shoes are actually quite nice (love the heels). Sometimes there are some sales but don’t expect to find $ 10 items here.

A pleasant little shoe boutique in scenic tax-​free New Jersey. I came in on a Saturday and there were a couple other patrons.
Upsides:
–Knowledgeable staff
–Shoes you won’t find in Saks, or even on Zappos
–No problems with quality of their merchandise
–Promotions that let you save 10% if you join their mailing list
Downsides:
–Limited selection
–They can run out of your size
–Salesmen a bit eager
–Pricey
–Won’t hold shoes for you
All in all, if you’re willing to take the Path to shop across the river, definitely check it out!