Autumn Chase Apartments

As a first apartment it’s not that bad but it definitely needs some work. First off, there have been countless number of times there has been no water and we get a sign the day off or day before explaining that from 9a-​5p there won’t be water, which is a little ridiculous. The cabinets are literally peeling from how old they are. The bathroom is the ugliest thing I’ve ever seen. It’s always a sauna being on the 2^nd floor, literally always above 80, need to have our windows open even in the winter for how hot it is. The appliances are older than I am. Whenever we use the oven the smoke detector goes off, which is super annoying. Our pilot light goes out almost each week and fills the whole apartment with gas. Someone on the first floor smokes weed and makes the whole complex smell like it. We’ve called the cops about twice on interesting individuals roaming the lot. We were promised many things in the beginning from a lady who used to work here and then up and quit the first week, making us deal with their not so friendly office staff. For the price of the apartment, it’s not worth it. Our lease will be up on June and we will find something more accommodating. Not to mention people don’t care whatsoever how loud they are, kids yelling and their parents being okay with it at 11pm on week nights… Shouldn’t your child be in bed?

We’ve lived here close to 5 years and have had endless problems. Old buildings and shotty upkeep has led to big problems in our building and unit. The fire department came out yesterday (around 11:30am) and shut off our gas due to a gas leak… understandable, we appreciate not blowing up! The lack of communication was unacceptable! We have kids to cook for and need to bathe them. We had no clue what was going on. By 5pm we called upset asking why no one at the office was calling the tenants who were affected. Later at 7:30 (after business hours) someone finally taped up notices around our building. It took 7 hrs for a notice… really? And your «sorry for the inconvenience!» That’s of little comfort to me… especially if I have to send my kids to school tomorrow unbathed. I understand it was an emergency, but the way you went (or rather didnt) go about communicating with us is completely unacceptable. Are they going to pro rate rent for the time we went without hot water, gas and heat, seeing as though those utilities are included in the price of rent? Are they going to do ANYTHING to fix the inconvenience? Probably not, huh? And here it is over 24hrs later and still no gas, heat or hot water… if you can spare a few hundred more, rent somewhere nicer! If this is all you can afford, I can say that the schools and surrounding neighborhood and resources are quite excellent. I may not of gotten so angry about this latest issue, but it’s ALWAYS something and when the something is large enough negatively affects my kids? Angry! Especially when rent is well over $ 1k

I’ve been for a couple years. It looks okay and it’s just and okay apartment. They have maintenance guys that’ll help if you got problems with the place. The rent is pretty pricey. Nothing was included. Pretty safe except for a few isolated incidents which happen now and then.