Gelato Bar

I have always passed by this Gelato Bar during my visits to Nordstrom, but I haven’t stepped inside until recently.
When my mom and I visited the Gelato Bar around lunchtime, at first, I thought it was closed because the doors were open. But, as it turned out, they were just having problems with the freezer … and there was only one worker out front. A whole crowd of people came in immediately after us, so I felt like I had to rush and couldn’t really peruse the flavors (or sample as much as I wanted), but I still ended up with a good flavor.
There was a «Pumpkin Spice» flavor available during our visit, and while I requested a sample, I decided it was a tad too pumpkiny for my liking. Upon my Unilocal research – and seeing what the people before me ordered – I decided on «Birthday Cake» for my first purchase from the Gelato Bar. I got my single scoop in a cup, while my mom opted for the «Acai Sorbetto,» which features an acai bowl but with sorbet instead of a liquidy, berry mixture.
The large group in back of us dined outside, so we were able to enjoy our gelato at the counter. I would definitely recommend getting samples of the seasonal flavors! There’s tons to try at the Gelato Bar, and I look forward to my next visit.
Here’s what we got:
«Birthday Cake»: The girl behind the counter said this was one of the Gelato Bar’s most popular flavors, so I decided to give it a try, since I do like cake batter. I definitely loved the creamy consistency and texture of this gelato. It included sprinkles mixed in, so it gave the gelato a birthday cakey-​feel and appeal. I also like how the gelato didn’t melt immediately so I could take my time and enjoy it. Single scoops in a cup feature a thin wafer cookie as well; it was light, crispy and airy, providing the perfect component to the dessert. I would definitely get this flavor again and can see why it’s really popular.
«Acai Sorbetto»: I’m usually picky about my acai because I don’t really like the strong bitter taste … I only brave an acai bowl if I see that lots of honey and granola are involved. My mom tried this acai sorbetto flavor before and liked it, so I had some of her bowl. I was surprised by how much I liked it! It wasn’t as tart as normal acai flavors because it was lighter, in sorbetto form. It was incredibly refreshing and flavorful at the same time. I even ate some of the cold berries included, and I liked the crunchy granola bits. I would actually order this acai flavor for myself if I wanted something lighter and more refreshing, but let’s face it, if I’m getting gelato, it’ll probably feature some chocolate flavor.
«Kona Coffee»: I got a sample of this flavor and really liked it because of the strong coffee flavor. If I’m craving coffee in ice cream form, I definitely look forward to getting this one day.
«Peanut Butter Fudge»: This flavor wasn’t offered during my visit but I’ve seen photos of it before. I love all things peanut butter and chocolate, so if this flavor is available during a future visit, it’ll be priority for me!
«Chocolate Hazelnut»: I really do like Nutella – even though it’s not better than peanut butter – so if this «Chocolate Hazelnut» flavor is available, I would probably sample it … and if I’m craving Nutella, I’ll get it. It must be a good, rich blend of both chocolate and nutella.
«Macadamia Nut»: Once in a while, I’ll really crave the light flavor of macadamia nuts. I can’t wait to taste flavor one day. I enjoy macadamia nut pancakes, so I’m sure I’ll like this ice cream flavor as well.

If you’re looking for mediocre gelato served cold with a frown, this is the place for you. I came in because of the good reviews. Usually, gelato and ice cream places are very friendly and happy to let me try samples. They even make recommendations. Frostbite back at home has excellent service. They never fail to tell us we can sample each flavor twice. Out of consideration for the typically long line, I’ve never taken them up on the offer.
This place is the complete opposite. We were the only customers. From the first sample to the last, the girl working there made us feel pretty uncomfortable. Whenever I sample ice cream, I would always make a purchase and be sure to tip them for the service. This is the first time I did neither. I can swallow mediocre ice cream, but I can’t swallow this type of service.

This place seems to be hidden in the ala moana mall. It’s located on the 2^nd floor on the side of Nordstrom when you exit out the doors. I haven’t had gelato in a while so it was a nice treat on a hot day. It is a very small shop with three chairs. I looked at the display of flavors and tried a sample of birthday cake. There was too many Unilocalers saying that flavor was awesome, and I just had to try it. Oooooh it was gooooooood
I wanted to sample just one more. The macadamian nut, but the guy did not seem too friendly or helpful for my second choice. Maybe, people just come in and taste everything then leave. If that’s the case, you can not assume everyone does that. That’s just not good customer service.
Anywho, I ended up being transferred and helped by a young cheerful employee. She was very sweet. I ordered a scoop of birthday cake gelato in a cup. It came with a light Roland biscuit.
I walked out and sat at one of the chairs positioned outside the ebar of Nordstrom. I crumbled the thin light biscuit into the gelato and it was heaven. Everything was perfect and delicious. It left the little sour experience of not sampling the macadamian nut dissipate in the air.:)

I love their Gelato! The açai sorbert is my fave! It’s not too sweet and is very light. I think I rather have that over an açai bowl. If your around ala moana and looking for a cold dessert this is a place worth checking out!

NO STARS IF COULD. HOW DO YOU MESS UP 1SCOOP OF ICE CREAM!?! Usually on a hot day like this I would stop by here on my break, always good, until today. I ordered the cups, as they charged me for 2. Then, as the girl took more orders the guy working scooped both mint and pistachio together in one cup. I let the girl know bc she charged me for 2 cups, so her and the boy took the one cup, Picked the wafer out with her hands n straight up scooped the top off and just gave it to me all mixed up. What a waste of my money, 9 $ for melting mixed up ice cream? Terrible customer service.

The Birthday Cake flavor is back!
Its nice here. The gelatos and soberttos are very rich and creamy. One scoop is a good portion for a person.

My favorite gelato place! :D I always get the green tea & macadamia nut flavors!

Best Sweets in Ala Moana Center!
In Ala Moana Center there are number of sweets to get but nothing beats gelato on a hot day. I would recommend this place over Aloha Gelato in the center. The scoops are bigger and the people are friendlier at Nordstrom.
I would recommend the mango or guava (if they have). Some of the flavors are only available based on the season. So, defiantly try a flavor if you haven’t seen it before but find you’ll defiantly find something you like.
Would I stop by again? Most defiantly!

I love this place. The employees are nice and friendly, the Gelato flavors are good. The thing that I like most of all is the price to portion ratio, I think it’s worth it compared to other places that charge $ 5 for 1 ping pong ball size scoop.

Love the coffee gelato… and the wafers… the servers are nice and polite. but not much else to say…

BRING BACK THE BIRTHDAY CAKE!
I’m not writing a real review until you do. Just kidding. I love love love the gelato bar! I wish i could try new flavors but i’m just so addicted to double scoop mac nut and birthday cake that i won’t dare to order anything else. I recently saw afogado on a menu in shirokiya and had been craving it ever since. So i decided to be creative and did a mac nut afogado. BEST IDEA EVER.
Step 1: Order a mac nut gelato, or kona coffee, or vanilla in a big cup
Step 2: walk over to ebar
Step 3: order a shot of espresso
Step 4: pour espresso over gelato
Step 5: ENJOYYY
you’ll thank me later.
**minus 1 star because they won’t let you do a ½ and ½ flavors in a single scoop. I’m trying not to be such a FAT GIRL, but i have to have both :(

what: delicious gelato and sorbet (locally made using all-​natural ingredients).
something good: my favorite place of the moment that i’m obsessed with! i love the nordstrom gelato! and more specifically the thai tea flavor is ah-​maze! i heard that it’s only a seasonal flavor so i must return asap to eat all i can! the gelato bar is just set up super cute, it’s a small place and they have just a small selection of gelato but i still really like it and look forward to coming here for the convenience and the satisfaction of this yummy treat :) !! as if i needed more reasons to come and hang out at the mall, i’ve found my number one reason of the moment to do my christmas shopping early!
something not so good: a little pricey but so worth it!
something to try: thai tea gelato

Love this place! Love the Kona coffee and Macadamia nut flavors! The gelato is yummy and not too sweet. Wish this place had bit more variety though. They include a wafer along with your order of gelato. The scoop size seems pretty generous too!

I love the Nordstrom Gelato Bar! I have only been here once, but I will return over and over again to try new flavors. As a first timer, I tried a scoop of salted caramel and a scoop of pistachio. They were both amazing.
I will admit, I was a little intimidated when I first walked in because they have some great options to try… all that means is I will have to return to try some other flavors. They did let me try some flavors before I settled on salted caramel and pistachio… the best part? They added rock salt to my salted caramel… so simple, but it made such a nice addition to the gelato. I didn’t get a little biscuit like I see in the photos, but maybe I will next time.
The store is also really cute, and there is a cute outdoor patio area right outside their door so you can grab your gelato and eat it at one of the patio tables while people watching. Ala Moana provides some great people watching. If you’re ever at the mall and think you’d like to indulge… do it here. You won’t be sorry.

1 star-​is for convenience with mucho parking and for being located left side of Nordstrom entrance on 2^nd level.
2 star-​affordable price. 2 cups of gelato costing $ 7 something. I can afford that.
3 star-​salted caramel dark chocolate with real salt on the top-​was very good tasting. Salty & sweet goes well like ying & yang. And it wasn’t overly sweet. Otherwise I would get a instant headache in my old age. I also got mango sorbetto. This one isn’t gelato technically right? Mango was fresh with real mango inside.
4 star– the artist who was in the process of creating beautiful waffle cones when I walked in was polite. He had to jump between me and waffle cone creation. I was fortunate enough to witness waffle cone being born. Another words good service.
5 star-​I give my 5^th star for fun. Gelato came with these 2 little triangle shape crackers of some sort. I don’t know exactly what it’s called. But very tasty and it goes well with gelato. They also provide cute, colorful, see through spoons. It was fun eating that gelato.

Been here only once and I am hooked! Thanks to the birthday cake gelato! And that cookie it comes with… It’s so unique and goes really well with the gelato.
I did also try the sea salt caramel gelato. Salted caramel is one of my favorite flavors. However, I didn’t really enjoy this one. Don’t like how the salt comes separate and sprinkled over the scoop, which made some bites more saltier than the other.
There are other flavors I am dying to try, though. So I’ll be back soon :)

Everytime I’m in Ala Moana, I have to make a stop by Nordstrom Gelato!
They have varieties of flavours including coffee, pistachio, salted caramel, and more!
It’s a little pricey, $ 3 a scoop. I usually get a double scoop which comes with a triangular wafer to go with your gelato, and the workers there are always nice to give me two wafers when I go with my bf: 2 for me, 0 for my bf!
Last I went, I got acai and the caramel. Without the salt! They add the salt later, and since I’m not a fan of mixing salty and sweet, I dodged the salt. :)
This place is perfect for an after-​shopping sweet, so if you’re ever in the area, you know where to go!

Nordstrom Gelato Bar is still my favorite place to get gelato. It’s conveniently situated on the second floor of Nordstrom by the beauty and women’s shoe department. Between their eBar stand and the gelato bar? Gelato, please!
I still love the prices here. It’s $ 2.95 for a single scoop and $ 3.75 for a double. They’re all very big scoops! Even if you don’t get the gelato in their freshly made waffle cones, they still give you a Roland fan-​shaped wafer. I love eating it with gelato smeared over it!
The workers are some of the friendliest folks who’ll let you try all the flavors if you wish. Some of my favorite flavors include Salted Caramel with Dark Chocolate Chips, Kona Coffee, and guess what? As of March 2014, the popular Birthday Cake gelato is back!

Anyone who knows me knows that I can be a chatty Cathy. Be friendly and I can almost assure you, I’ll continue a conversation. Also, it’s the simplest things that keep me the happiest: this includes great customer service.
I didn’t realize that this gelato place was located on the 2^nd floor of Nordstrom right outside the place. Now I’ll take greater notice and grab a gelato if my stomach allows for it.
Hearing pretty good things about this place (thank you, Unilocal), and seeing some of my friends’ reviews tempted me to come here immediately following a breakfast (that and the fact I haven’t been to Ala Moana in forever). We were welcomed with a warm and friendly hello as she was finishing up some fresh waffle cones. I had never been to the place but read some of the highlights here that were faves of other Unilocalers: pistachio, Kona coffee, birthday cake, etc. I had no clue what the heck to even order, but the worker there was so friendly (give that lady a raise! She was that awesome!) She gave me a couple of samples and was very knowledgeable of the various flavors and helped to cleanse my palate with a tangerine gelato.
Birthday cake gelato was described to us as tasting similar to the icing on a birthday cake. And since I am not a frosting fan, it didn’t float my boat all too much after trying it. I asked about the salted caramel and dark chocolate flakes gelato and she gave me a sampling, one without the salt sprinkled atop and one with. Darn good customer service!!! She commented saying that you get the sweet from the caramel gelato, the semi bitter from dark chocolate, and the salty from the salt. Perfect medley of flavors. So good.
Of course, the one scoop gelato that I got in a cup (although she was tempting us with the waffle cones) came with this little crispy wafer that added to the already delicious gelato.
They got quite a great thing going on here. Hopefully you’re able to catch this wonderful type of customer service here, too! I love nice people :)

This is a place I think Bruno Mars would definitely enjoy because … Nordstrom you got it right and other gelato shops got «Nothin’ on you!»
After shopping at Ala Moana Center, come by the second floor and buy a generous small size ($ 3.50) of gelato with 12 flavors to select from. My first time I ordered the green tea with a free waffle cracker on the side, and the taste felt like a «Grenade» of matcha exploding in my mouth. I had a sample of the Kona Coffee and I liked it «Just they way you are.» If you see a flavor that you sample and enjoy, order it because they do rotate their flavors periodically.
You can «Count on me» to return here when I’m craving this chilly dessert.
The gelato will be «Locked out of heaven» because the taste is so sinful!