Larry Welsch – State Farm Insurance Agent

I have been with State Farm my entire life and loved it. After moving to Hawaii almost a year and a half ago I have been extremely disappointed with the service I have received from Larry. He set up my coverage wrong initially and overcharged me by several hundred dollars last year! I basically paid DOUBLE my insurance for the year. I have IN WRITING (an email he wrote to me) that the annual premium for the personal articles property was already paid upfront. Although it turns out he was charging me monthly for it all along. I couldn’t tell by the bill because the break out of costs didn’t include ANY details. When I confronted Larry about this he became angry, raised his voice, cut me off, would not let me speak and ended up hanging up on me! Afterwards he accused me of being upset because of personal issues. He was extremely unprofessional, disrespectful, mean-​spirited and inappropriate. I’m currently in the process of canceling my insurance with State Farm all together. I’m also going to report him to the NAIC.

Larry, Kristin, and Sheree are all awesome. Great customer service from each individual. Very thorough and detailed with every transaction. Larry knows his stuff and took the time to meet with me to save me money on premiums as a newly graduated student. I’m sad to leave the islands soon because I won’t be able to have Larry as my agent!

I love the service I get from Larry and his staff. He makes insurance easy to understand and helped me make the best decisions on the coverages that fit my personal needs. I would highly recommend Larry Welsch to anyone who is looking for an AMAZING Agent on Oahu!!!

I have business insurance with Cindy Perkins at the 1313 Beretania office, and she is as good as it gets! She is responsive, caring, and reactive. Dealing with her is always a pleasure. I highly recommend her as an agent for any type of insurance.