Pure Joy Day Spa

Review only from being a wax customer. Although if I had time I’d love to try their facials and massages.
Who I see: Maria of course! Not easy to find people you trust and are always thorough for all your waxing needs (esp. brazilians) out there but you can definitely trust this fun gal. She also gave me tons of tips and answered all my questions in the skincare department.
Location: On a busy main street so keep your eyes peeled for the spot so you don’t pass it the first time like I did. I don’t usually have a hard time finding parking thanks to them having 3 stalls in front, metered parking right outside and a secondary parking lot in the back that can be validated.
Products: Jan marini products and Image skincare sold here. Love all my purchases (Image the max eye cream, vital c serum, ageless retinol and jan marini sunscreen.
Customer Service: Everyone that I’ve talked to and seen has always been so nice and very professional.
Cleanliness: Perfectly clean with soothing and calming décor.

This is my favorite massage spa! The masseuse, Jan, is very good. She listens to your needs and gives great massages. The atmosphere is very soothing and at the end of the massage you are served yummy tea with a light cookie. The parking lot is tiny with three spots, but I almost always get a spot.

I mainly come here for eyebrow wax. Martika is awesome! She knows exactly how I want them shaped and is always consistent.
I plan on trying their facials in which I’ve heard nothing but good reviews!
There are only 3 parking stalls in the front of their store, but fortunately there is more parking in the back up towards the ramp in which they validate.

5 Stars, hands down! Great customer service and a beautiful facility. Truly a classy and relaxing spa experience from top to bottom. The masseuses here are very experienced in various types of massage. I personally loved the Lomi Lomi massage. I have been looking for a great spa here in town and have finally found it! Even my husband loves it here — he has gotten the Sports massage and said it was in his Top 5 best massages ever and we have been to so many wonderful and upscale spas on the mainland. I will be recommending Pure Joy Day Spa to all my friends. If you want an amazing and relaxing spa experience, this is the place to go! Totally worth the money.

So today I received an oxygen facial and it was fabulous! My facial was done by Pume and she was great! She explained the process, what she was going to do and then did her thang!
She was the right combination of being personable and friendly and then allowing me to rest, relax and enjoy the experience.
From extractions to oxygen rejuvenation, a mini massage and more, I enjoyed myself tremendously.
My skin also loved it. It looks and feels great! Joy informed me to stay hydrated over the next two days by drinking a lot of water and continuing to moisturize my skin.
She said that will show extreme results – love it!
I am definitely excited to go back and continue this as part of my beauty régime, like my massages.

I really enjoyed this spa experience, my friend and I have tried other places and I like this place above the rest. Its very clean, quiet and quite relaxing in the treatment rooms. My massage therepist told me that there was a facial that she did at work (Pure Joy Day Spa) and that it was the best facial that she EVER HAD. I will definately be coming back and trying a facial

Best massage ever by Jan. In Sept they had a special for $ 49 massages! I was thrilled. Normally $ 75, but still so reasonable compared to all the hotels on island. The day spa is small with no amenities (locker room, sauna, pool, etc) but extremely well-​maintained and clean. Parking was easy. Definitely going back!

OMG! LOVE, LOVE, LOVE this place!
So, lucky me – I got a gift certificate for a Classic European Facial which I used on my birthday. Total relaxation, pampering and service to ring in a new year.
So as you walk in, you’re greeted by friendly staff who make sure you’re well taken care of as soon as you arrive. The atmosphere is calm and relaxing, while also giving you a feeling that seeing a specialist or doctor (but in a totally cool way).
I got comfortable and was quickly in a state of bliss as my esthetician Paula got to work. She was super friendly, which put me at ease — her touch was light and calming for the most part; being very gentle with my face… even during the extractions. But then when it came to the massage portion — oh, la, lah! She worked those knots in my shoulders like a champ! The products all smelled heavenly, cleaned, soothed and got me feeling young (at least in my mind!). And I loved the mini massage on my hands, on of my favorites!
We chatted for a bit, but as I got more relaxed things got quiet, which was perfect. I really think Paula was following my lead — we were laughing and enjoying our time, but as soon as I started to doze off, she was quiet too.
When you’re done — tea is waiting for you as you check out. Everything went so smoothly, as the whole team is on their game with customer service amped up to high! I definitely can’t wait to come back soon!

Best facial of my life! So relaxing and my face is still glowing days later. Recommending anyone whose looking for an amazing experience to check it out!

Came here a couple days ago with my boyfriend, after he made a reservation here. When we arrived, we were told that our reservation wasn’t even in the agenda. My boyfriend said no one took his name or his phone number but just hung up after confirming the reservation. We weren’t happy at all, but the receptionist there apologized to us for the initial negligence. She gave us 10% off each of our treatments (a facial for me and a massage for him). She even contacted another masseuse so that my boyfriend could receive a massage sometime later in the day. Originally, I wanted a massage, as well, but I was told only one could take the massage and the other could take a facial. After having a horrible experience with a facial a long time ago, I was reluctant; however, the receptionist and my boyfriend convinced me that I should give it a try.
When I went in for the facial, I was greeted by a wonderful esthetician who was extremely accommodating and understanding of my previous experience with having facials done. She made sure she used sensitive products on my skin rather than putting random products on my face without consulting me first (like my previous facial). The process was very soothing and made my face feel cleaner and fresher than ever before. I cannot rave about it enough! The massage portion (neck, a bit of back, and arms) was amazing. It made me feel so pampered and all the little kinks in the areas went away. By the end of my treatment, my skin was literally glowing. All the dirt and dead skin cells felt wiped off clean. It was amazing. It’s been a couple days since my treatment, and my skin still feels smooth, especially after following the esthetician’s recommendations to keep my skin feeling and looking good. A HUGE thank you to Pumehana, the esthetician I had, and to Pure Joy for the wonderful experience and for restoring my faith in facials!
Overall, I loved this place so much that I’m going to make another appointment as soon as I’m free! Everyone is very accommodating and really do care about their customers, especially after my boyfriend and I’s forgotten reservation. We thoroughly enjoyed ourselves and our treatments and can’t wait to come here again.

I’ve been coming here for a few yrs. now (for massages & facials) and usually leave 100% satisfied but I can’t say the same about my recent Facial appt. on 4÷26÷14 :(
Although the Esthetician was really nice and even accommodating (I was 10min. late due to road work) aside from her nice massage skills it was the WORST facial I ever recieved as far as ‘cleaning.’ I even pointed out that my pores were «clogged» but still she did NOT extract them at all. She went through the «motions» but I could tell she wasn’t really extracting (I’ve had them done numerous times before) #1 it didn’t even hurt (and if you’ve had them done right before you know there’s some sensation fr. the squeezing) and #2 my pores are EXACTLY the way I came in with… CLOGGED!!!
Im also in the service industry so my time & money is very important to me. I spent a total of $ 110 (incl. tip since I felt bad cause she was so nice & accommodating) but left super DISSAPOINTED! Not sure now if I would ever go back?! And I’ll need to dish out even more $ to get my skin properly «cleaned.»

I’ve got Unilocal to thank for guiding me towards this beautiful spa! For my boyfriends birthday I gifted him a Lomi Lomi massage here at Pure Joy Spa. He’s praising his masseuse Sharon for giving him the best massage he’s ever received ! He was blown away by her technique, and so pleased with the results. I was blown away by how his once rock hard back with tense muscles is now soothed. I’m really appreciative of the services and thankful he had a great birthday. I am planning on coming back soon to schedule a facial for myself! Thanks to the wonderful (and drop dead gorgeous) desk girl for keeping me company with great conversation and making me exited to come back soon. (I think her name is Tanya).

Wow, Rowena is the best! She’s a small Asian lady but that woman has hands of steel! I usually ask for a male masseuse because I like really hard pressure — and most therapist freak out at how «hard» my back muscles are. Do not let her small stature trick you — she is seriously the best! I enjoyed my massage so much… one of the best I’ve had in a long time. Pure Joy is a great spa. Very small, simple, no frills. I took away a star because parking is a bit rough… but it’s worth dealing with. Their facials are also fantastic — they are very gentle and thorough. This is a great little spa in town!

My husband bought me a gift card from this place for Christmas. It was for a 90 min facial and a 90 min massage. I looked over the menu and did some tweeking to the services I wanted to get, and they were super accommodating to that & I appreciate they did that because I would have been annoyed if he had paid all that money and I didn’t get what I want. ;-)
I had issues finding the place, it’s not well marked and the parking lot fits about 2.5 Smart cars. Oh well, I found it, and I walked in and was greeted by the lovely receptionist. She offered me a glass of water or tea, gave me a short questionnaire to fill out, and then I waited for about 4 min before Pumy came to get me for my facial.
I told her that I wanted to do the 90 min Polishing facial instead of the Classic European. She agreed that it was a better idea and she was excited to do it because she likes the peel. I remember laying down on the table, which was warmed!!, and looked at the clock, it said 11:04.
Pumy quickly got to work and made me super comfortable. We started chatting and before I knew it, she said she was done. I looked at the clock, 12:45. HOW DID TIME FLY BY SO FAST!!! Well, it’s cause she was that much fun to talk to. If you come here, please have Pumy do your facial. She’s hilarious and does an amazing, amazing job. My skin looked SO good when she was done I didn’t even wear make up to the event I went to later that afternoon.
Next I had Gloriana do my 90 min deep tissue massage. If you are looking for an ACTUAL deep tissue massage, one that will make you realize you have sore spots you didn’t know existed and leaving you hurting so good, Gloriana is a great therapist to see.
She immediately found my trouble spots and dug right on. I even had to said «ouchie!» a few times cause she was getting IN there. When the 90 mins was up I sat up and felt like I’d drank several strong adult libations and had to even take a moment to not feel like I was spinning.
Today I woke up sore as shit, and yet I feel fabulous!
I’ll probably come back here in the future. I recommend this place if you’re looking for great service and professional employees who know what they are doing.

Never say never…
After my experience back in March, Joy, the owner, attempted a few times to follow up with me. The first time offering a gift card for a massage or facial. Though the gesture was kind, I wasn’t interested.
The second time letting me know that she didn’t take the review lightly and revamped some of the products, retrained the staff etc and inviting me back to give them another try. While I was still hesitant, how often is it that businesses genuinely care about your experience and make such an effort to let you know your concerns were not only heard but acted on? Don’t know about you, but I don’t come across that very often so I felt compelled to go back.
Made a last minute appointment for a Pure Glow Facial. Leslie was extremely nice and helpful with booking the service.
I went back today for, yes, a facial. :) Mainly because it would defeat the purpose to go in for a massage… I’d have nothing to compare the last experience to. But I still got a good massage anyway…
Maria was wonderful. Her hands are AMAZING! She made sure it was the right pressure. The massage while the mask set left me remarkably relaxed. I digress…
The FACIAL– the ambience from when you walk into the room is calming with soothing sounds playing in the background. The layering on the bed with a beautiful quilt keeps you comfortable in the cool room, with a tube style robe to add a bit more warmth. Maria was personable and attentive. She looked over my skin concerns, offering helpful tips along the way and making recommendations. The products used had a nice citrus scent! Loved it! The Pure Glow Facial used a light peel that left my skin looking and feeling brighter, smoother, and clean. The couple of blemishes on my cheeks I went in with were already looking so much better. 90 minutes of top notch skin therapy!
Joy & her staff are doing an excellent job and I’d love to visit again hoping that today’s experience is a constant. It’s always awesome to support local businesses, especially when they care about their customers… AND getting great service to boot!

Rowena is THE BEST MASSEUSE ever. For every time that I want to get a discounted massage through Groupon or whatever other promo deal there is, I’m going to save it and pay a well-​deserved full price for a 90-​minute with Rowena.
She is the only masseuse that I’ve ever been to that magically melts my knots. She goes deep but she is very rhythmic and soothing. It feel absolutely therapeutic but still has the 100% spa relaxing experience.
My fiancé also agrees that she is the BEST. B-​E-​S-​T. If she ever leaves and I don’t know where she goes we will be so very very very very sad.

Came here for the first time with my sister and uncle… we all had a classic European Facial! I can’t speak for them but I have to rave about Joy the owner of the spa who gave me the best facial I’ve ever had. She was so gentle and I was so relaxed I even fell asleep here and there. One thing I really like was that usually I cringe at the thought of having to go through the painful extractions… but not with her. it was painless and after 90 minutes of steaming… washing. massaging…my skin looked amazing.
I would definetley recommend this place for a facial and will be back in May during my next trip to Hawaii! Thanks Joy you’re the best!

Joy is a perfect name for this owner because she is a joy to work with. After my previous post, she contacted me to get more information about my experience. After some research, she found that my specialist at the time was soon let go because she didn’t meet the expectations for an employee. The proper way to handle someone with eczema, as I found out when I tried them out again, was to provide a patch test before your treatment.
I tried their regular cream and a vegan cream. Their vegan cream surprisingly reacted while their regular cream was just fine. I called them to let them know the reuslts of the test.
This time around they paired me with their specialist who also suffers from eczema. I thought this was a great decision as she understood how I felt and could knowledgably recommend certain follow up actions, including an immediate shower.
This 90 min massage was spot on. She listened to my problem areas and my requested pressure. Any problems I had with the massage were easily fixed by just asking. Everyone here was really friendly, and my specialist even remembered she worked with my mom! I’m glad I gave them a second chance, and they were able to recognize an issue before anyone here even mentioned it.

I booked an appointment with Pure Joy for a pre traveling treat. The parking is off of Cooke street between Kapiolani and King. From Kapiolani, its the first left hand turn up a VERY STEEP ramp. An attendant will give you a ticket. The spa itself is through the building that you parked in and down the stairs to your left. Tucked away in the corner.
Arrived on that Monday morning and was greeted and asked to take a seat in their cozy reception. Reagan? was my masseuse for a 60 min deep tissue massage. She greeted me and took me into the room. Small, accommodating just enough for one bed with room around for the masseuse. We discussed what I needed to work on (my pecs, shoulders and neck). Boy did she work on those knots!!! At one point I had to stop and ask for a tissue since my nose was running so bad from all the massaging.
Afterwards, Reagan took the time to tell me what she had felt and how she was trying to work out the knots. She said she’d love to see me again in 2 weeks to continue working on my pec knots since those are hard to massage out in one session.
Afterwards, was given some tea and a cookie and leisurely left to relax back in the reception area. They validate parking! My shoulders, neck and pecs have never felt so good. I’m ready to go back!

I finally came here after hanging onto a gift card for many months! I booked a facial on the whim and they were able to accomodate me within the same week. My facial was with Paula, who was amazingly awesome. I really enjoyed everything she did and it was very relaxing!
The spa is clean with about 3 – 4 rooms. They offer a variety of things and I think next time I will go for a massage! There is plenty of parking with them validating in the upstairs parking lot as well. It was definitely a great experience!