Starbucks

Come here a lot during school days

The staff are friendly with a smile. Gave accurate order. They will help me with my Starbuck app. If needed, thank you.

Patience is a virtue

Rarely come to this Starbucks, but it gets slammed on Sundays.
I give this place 5-​stars for its great customer service. They did not make a face or were gruntled when I had a complaint about my drink. Remade my drink happily, even though the store was filled with customers in-​line. BIG PLUS
And that is rare considering all the other Starbucks I’ve been to. You can see in their faces when they get mad about asking to remake your drink (even though their policy is posted in-​store).

Starbucks, oh how you keep me going from start to finish. Every morning you help me put on my game face and prepare me for my 10 hour shift. It’s nice to have this Starbucks so close to my job.
This location is right at Ala Moana Shopping Center and right across the street from where I work. IO always get the same drink, Venti Breve Vanilla Iced Coffee w/​milk. If I’m hungry, I order the Spinach Feta Wrap or the Everything Bagel w/​cream cheese. Their selection is always top notch and they haven’t lacked on their customer service even early in the morning when they’re busy. Coffee with a smile, and of course a lid, and I’m good to go.

Love my Starbucks… I’ve been to this location several times and so far this one isn’t the friendliest.
I would still come due to the rewards, perks, drinks, and location… However I would try to avoid this location as much as I can.
People customer service is key!

This is the location in the Sears at the mall. This place has a good amount of chairs inside and outside the shop for studying. The starbucks itself is nothing special. One of the servers kind of yelled at me when I asked him to repeat himself because I didn’t hear him. I’m sure he was just having a bad day ;) A relatively quiet place to study if you sit outside of the coffee shop.
365 Challenge: #47/​365

The Belly of the (For Now) Sears Beast Starbucks
After getting your coffee, you can step into Sears and get your pants pressed and laundered or buy a lei. Then you can go upstairs and buy that sweet Kardashian label dress you always wanted. All in a days work at the Sears basement Starbucks. For those who don’t know, there are a lot of things hidden in Sears. H&R Block, Zippy’s, Napoleon Bakery, Jamba Juice, Oceanic Time Warner Cable, and finally Starbucks.
This is one of the smaller ones, but it still gets quite busy. The line usually moves quickly.

Like the triple con panna and the smiling faces behind the counter! They always get my order right!

Hahah Cassie T. has this review on lock. This Starbucks is definetly hit or miss and I’m at the point where if I see certain baristas, I won’t even get in line anymore. No point. Because I can guarantee my drink will not be made with soy nor will it taste like an actual skinny vanilla latte. Plus, I hate watching everyone get their drinks when I’m still standing there knowing fully well that those other people ordered after me?
BTW. have you heard about the crushed bugs used to create the Strawberry Frap drinks? Apparently it’s used for coloring. Pretty interesting! lol

This is my favorite one! There always friendly. Drink pick up is a bit slow though

This is my normal Starbucks since it is right across the street from where I work. But, I have to say lately the quality of the drinks is hit or miss.
Rachel, is an amazing Barista and provides great customer service. When she is working the service is fantastic, I don’t wait as long, and she knows my drink order by heart.
Clone RACHEL! She is amazing!
Everyone else step up your game!

This is a semi-​fast Starbucks, if you can find a parking spot. They all have lines, so what can we do. .. we need our caffeine fix. ..

All Starbucks are not created equal. With one at almost every street corner – and in this case, two within the same mall – each Starbucks location seems to not only compete with other coffee shops, but with each other.
With the quality we’ve all come to expect from Starbucks coffee, Sears Ala Moana stay perfectly in line. In terms of preparation, however, they often seem to slip up on certain instructions from no coconut flakes to caramel stirred in. While it can be somewhat understandable since they often get extremely busy, attention to detail is still very important, especially in regards to something as particular as a person’s cup of coffee.
In line with how busy their shop gets, there is almost never a table available to sit at, killing my hopes to ever enjoy my coffee in their great atmosphere instead of the hot, gas-​filled parking lot. This is often my biggest disappointment, unfortunately.
Amongst those negatives, however, comes a staff who excel at customer service and give a great care about their customers. From the memorizing of my name after only a few visits and a particular effort to remember my normal order, they work hard to make your coffee visit as effortless and pleasing as possible.

This is one of my Starbucks I visit almost every weekend. The good part is that I can find a table most of the time (either inside or outside by the shoe repair shop at Sears). The staff is pretty nice there from my experiences.
Now here comes the bad part and the reason why I can only give it a three-​star rating. This is nothing to do with this Starbucks branch. Because it is located on the ground floor of the mall and where a lot of homeless people hang out. A lot of them come in there and hog the tables, charging their cell phones or computers (yup, even homeless people can afford cell phones). It is just not pleasant to enjoy your breakfast or drinks along with the smelly and dirty people.

Confessions of a Starbucks whore…
Coffee runs through my veins and prevents me from killing people in the morning hours before 11am. Thankfully, when I’m running late (almost always) and don’t have time to make coffee or grab a bite to eat in the morning there is a Starbucks across the street from where I work. It’s not, however, the most ideal location in their chain. My Starbucks love does not stem from their delicious coffee, cause let’s be honest, SB does not have the best coffee in the world. I love the hipster coffee shop feel. Yeah, I’m a coffee shop trendster, so sue me. I like sitting outside, looking cool, pretending to be intensely typing something very important on my equally cool looking laptop while also people watching the other half of the time. This SB location has limited seating, of which is all indoors. Not like there’s much of a view anyway. This location lacks most of the elements that contribute to my Starbucks love. It’s cramped and the layout often leads me to bump into at least 2 people on my way in or out. The service can be a little slow and I noticed that the workers aren’t as friendly or, dare I say, perky as the workers at other locations. What this Starbucks does have to offer is the same caffeine infused beverages as all the other locations and the same munchable food as all the other locations. Good enough for me. And lots better than grouchy monster Jodi at 9am.

This is the nearest Starbucks for me when I am at work! This place is always packed and there is always a line! I have no patience for a line and for poor customer service! I go here because its convenient for me, I would much rather go to a place thats further to get good customer service than here but I am on the clock!
My usual is the Green Tea Latte on Ice, it is so good, it tastes like a blended sweet avocado drink! I love it so much there was this one time where I ordered it for the whole week! Ha yes that is how obsessed I was with the drink!
I don’t understand how some of the workers are so nice and the others are just not worth talking to. They give you this attitude with a look that is just disgusting and just not worth having an argument about. I ordered a drink with soy milk and when i kindly told one of the baristas that I wanted soy she was not happy! She just took my drink back and made this loud raucous and dumped the whole drink in the sink. And she was so rude I could hear her complaining about me with another worker, Lady I am still here waiting for my coffee! She was just a total _​_​_​_​_​_​_​_​_​_​_​_​_​just fill in the blank!
But with that said I guess everyone that goes here are just too busy to notice, a lot of them are regulars but are just in and out with their coffee and that is what I shall do to avoid the rudeness!

Tried my first «cake pop» today. Yuu… uum! Very expensive for one bite, but really good. Service kinda slow here.

Rating: ³⁄₅
Date (s) visited: many, many times.
Emiko T. commented on 12/​03/​2010:
…
«Since Starbucks’ are all the same (across the nation, around the globe) I suppose that, what makes one Starbucks superior to another comes down to ultimately the layout of the café. Do they have space? Lots of tables? Couches and outlets for all those who „study“ at cafes?»
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Drinks: ⁴⁄₅
Service: ³⁄₅
Atmosphere: ²⁄₅
Price: ³⁄₅
Parking: ³⁄₅
I consider this location to be my «Go to» Starbucks.
Drinks:
Always a pleasure having a cup of Starbucks coffee in my hands.
Service:
Depending on the time of day one would visit a Starbucks location, the delivery time from ordering to receiving your order, is either hit or miss.
Atmosphere:
Small.
Price:
Pricey, but worth it. If it was any cheaper, I think the service and atmosphere would definitely go down.
Parking:
Mall parking. Hit or miss. Way better in the mornings.

Just so that there isnt any confusion, this review pertains only to the Starbucks located in Sears at Ala Moana.
So yeaaaaaaah. I’ve been to some crappy Starbucks locations in my day but this one takes the cake. I’ve never felt more useless and insignificant in any food establishment… PERIOD.
I walked up to the counter and ordered my venti Starbucks double shot sub vanilla. The girl who takes my order mumbles something about soy and then I repeated my order and her reply was something like, «Yeah. that’s what it is.»
No, that isn’t what it is. I’ve ordered the same thing for a very long time and I’ve never had soy as the default milk and no one has ever asked me that before. I repeat my order and tell her I want 2% milk and she shakes her head at me and rolls her eyes a bit.
REALLY?!
So I repeat my order and she called it out to her co-​worker in a very sarcastic tone like I’m the one who’s stupid. She didn’t even tell me my total. I gave her my gold card and she gave it back without a thank you or a smile. I walk to the end of the bar to pick up my drink and take a sip. It tastes like ASS. Oh, and it also tasted like soy. I walked outside a little pissed off and I tossed the drink in the trash.
I promptly walked to the Starbucks in Macy’s and ordered the same drink how I usually order it. They got it to me in no time flat and it tasted perfect. Ironically one of their workers was on the phone with a customer and I overheard her say, «I hate it when they get us mixed up with Sears. I told her if she had a complaint she’d have to call them instead.»
A complaint about the Starbucks I just came from? NO WAY?!
It’s a funny world we live in, isn’t it? The purpose of any business is to make money. You make money through repeat business and every Starbucks has it’s regulars. I wonder how many they have? With only 298 546 other Starbucks locations on this rock, why the F**K would you come here again?