Jamba Juice

Definitely recommend the «Koko Head» and the «Gotta Guava» smoothies!
Both smoothies just scream Hawaiian. I love that the Jamba Juice here have hawaiian style smoothies!
Koko Head Smoothie
— Acai, kale, almond milk, chia seeds, banana, honey, and blueberries
Gotta Guava
— All Fruit smoothie with a tropical blend of guava juice, pineapple sherbet, strawberries, peaches and ice.

Spent 30 minutes waiting for a mobile order. Then finally asked and found out it was sent to the other fucking Jamba Juice on the other side of the mall. I asked if they could just make it for me here since I’ve been waiting which they saw since I was standing right in front. They sent me to the other side. I’m probably one of the few people who actually have work today (it’s a federal holiday) and came here on my lunch break to grab food since everywhere else was closed. I probably wouldn’t be mad if I didn’t have to wait 30 fucking minutes before even finding out.

This review is for this particular location only. The Ala Moana Food Court location is the worst location that I have encountered ever, here or on the mainland.
Here goes:
#1) SLOW! The wait times here are always ridiculous. My last visit was literally 20+ mins. I was actually able to order food at another place, get my food and still had to wait for another 10 mins for Jamba.
#2) The taste of typical drinks like Orange Dream and Matcha are «meh»…like some other reviewer said, too much ice waters it down big time. Ironically, with all the excessive ice you would think the cup would be full, NOT! Which leads into the next thing…
#3) This location is the shortest pouring location of all time and they are consistent at it, I’ll give them that! I always get a large and it’s always short like ¼ of the cup here. It’s like they measure for a medium size then poured it into a large cup.
Although I haven’t been to the new Ewa wing location, it couldn’t be any worse than the Food Court location. At least there is a choice now.
Don’t get me wrong I like Jamba but for almost $ 7 a pop, shouldn’t you get what you paid for both in quality and quantity?

Worst ever. Way, way to much ice… tell them before you order only use half the ice… taste more like a slushy 7,11 style…

This review is for the Jamba Juice in the new upstairs location in the ewa wing of Ala Moana. I know this place just recently opened, but the service was terrible. I walked in there around 9:45 a.m. and I was the only one waiting in line. No one acknowledged me or said hi to me. I just stood there by the register waiting for someone to even look at me. They clearly knew I was there, but they were busy with whatever they were doing. When you are busy, you should still acknowledge the customer and say you’ll be right with them and not ignore them. I stood there for a few minutes. It can feel like a long time when you’re waiting. Then after a girl finally arrived at the register, she didn’t apologize or thank me for waiting patiently. Nothing. I felt like such a burden to her. To top it off, after I ordered the Orange Carrot Karma, my cup was barely full. It was about 70 full. Maybe the girl didn’t put enough ingredients in, but I could hear one of the other girls making it asking what exactly went it again. Not only did I feel ignored, but the product itself was less than par. I love Jamba Juice, and I’ve never had an issue before with any other location, but this location needs to get it together with the customer service. I won’t go back to this one. I’d rather wait at the downstairs location in the food court where my business is appreciated.

New location everyone seemed cheerful, so I really liked the happy vibe. I tipped them for such great attitude, but I wish I took my tip back because the wait was long & the four cheese flat bread I ordered was still cold !

It is nice to be back and see my favorites back. i am glad to see that i am enjoying my blueberry dreamin and having my 3 blueberry scones. it’s been a long time since I had it at this location because for a while they discontinued it and i am very pleased to see it back here again and I do hope that they can make more modifications for the smoothie I do enjoy having with me. Also now they have good baked items for people to try as well too. If you like the baked goods, then this is for you because I am going to try to come here and see what other baked goods that this location has to offer besides the scones. Maybe I could have the loaves as a back up just in case the mini scones are out and hopefully that i can try it too. maybe a small suggestion, if people who are not a fan of pineapple sherbet, put in a little bit more of the frozen yogurt to get the additional creaminess and thickness to make it even better. Will be back agin for sure

Just grabbed a nice kale orange 16oz fresh juice on the way home from bootcamp. It was so fresh and healthy. There were lots of people waiting for their drinks when we go there around 5:15pm. But no one at the register.
The cashier was nice and quickly took my orders with a smile. The drinks came out about 5 – 7 minutes later. We drunk them on the way home. Light dinner tonight!

Horrible customer service. Everyone is so incredibly grouchy and shouldn’t work in customer service.

Time after time, this Jamba juice has proved to be the best. This is the busiest one in the state, yet I usually get my drinks in under 5 minutes. The line can be long, but the workers are friendly and sympathetic towards guests who have to wait in line to order. They are always willing to split my drink into two cups, give me a free cup of ice water, and make my order to the best of their ability. When I order something I haven’t tried before, they offer to make me an entire new drink if I don’t like it!
The new Pina Colada and Tropical Colada drinks are two of my new favorites, as well as the Pineapple Dream (part of their new Dream line). Jamba Juice offers a wide variety of smoothies to try and I’m so grateful for their «Fruits, Veggies, & Specialty» board which offers all fruit/​veggie smoothies and is non-​dairy. These healthier options are great for post-​workout drinks! The Acai Bowl, Acai Berry Bowl, and Acai Primo Bowl, are all the same price so I suggest getting the Primo and adding strawberries since you’ll get the most for your money! I’ll definitely be returning to this Jamba.

I live just around the corner from the mall and I go to this location often. I would recommend going there unless you are going within about 2 hours of closing. Each time I go there they are «out of oranges» for fresh squeezed OJ. After speaking to one of the employees, they explained that they actually had oranges but decide to clean the machine so that they can get out early and just tell customers that they are out. One of my major concerns is that if the management allows this, it just encourages other short-​cuts in the food prep environment which could result in much more than a distraught customer. Menus should be available until closing time, otherwise move the closing time up, but lying to the customers because of laziness is not acceptable.

love the new acai berry bowl. (24 oz is 8.09 $)
it comes with fresh bananas, strawberries, blueberries, almonds and honey .
very refreshing and delicious.

Fast service but white gummy smoothie did not taste like white gummy! Color and flavors appeared peachy and orangy! Disappointed.

What’s the point of signing up for rewards when your machine is broken and I can’t earn my points for purchasing a kale smoothie. TOTAL FAIL. I shall stick to local businesses.

Someone needs to teach the morning crew service at the Ala Moana food court. One worker was openly complaining about people «in line» before they opened (by the way, your hours indicate you open at 8am and it was 8:22 and the lights were still off). Instead of complaining about paying customers, it might be a better idea to 1) put better signage indicating hours of operation and 2) at least kindly acknowledge your customers and let them know WHEN you plan to open. Thought that was blatantly rude and management needs to remind one of their workers that they work at a food establishment. And they should be dressing as such aka pull up your pants! No one wants to see your underwear while you’re making their drink. Good thing he wasn’t wearing a name tag like the rest of the crew otherwise I would post his name. Disgusted.

Ordered 2 Acai Bowls for my daughters –one of their favorites! I liked that the line wasn’t too long and neither was the wait for the bowls. Unfortunately, the system was down on their «tap» for rewards system, so I will need the check on my rewards credit later.

I have came here many many times. I always get either the Aloha Pineapple, Strawberries Wild, or Carribean Passion. Great treat, after working out or a warm day.

It’s always busy and the workers are always upbeat and provides good service!
The variety of cool drinks are so refreshing. This maybe one of the few places who offers acai bowls, but it’s much better at Robeks… I think it’s because the texture here is blended, while I prefer the scooped acai sorbet type!!!

Despite how busy it is, the employees never fail to give excellent customer service. I am very impressed by how kind and courteous my cashier always is every time I come here.

The great thing about the Jamba Juice at this location is that it’s never crowded. It also doesn’t hurt that it’s close to work, so I can stop buy during my lunch to grab a quick smoothie or one of their blended bowls. The customer service is friendly and efficient. I’ve never had any trouble with the employees.
One of my most recent discoveries is the chocolate strawberry bowl. At $ 6.59 for the sixteen, the prices are a little steep, but they’ve got me hooked on this thing. Its a blend of chocolate moo’d and strawberrys and the taste is so addicting. It’s got this awesome chocolately berry blend that doesn’t taste super sugary at all! To top it off they add granola and sliced bananas. So good~
Parking is a little tough to find, but it’s tough in general for the area. I know some people like to park at the Walmart parking lot and just walk over to Starbucks and Jamba Juice. Seems to be pretty safe, but I’m not sure if they tow or not. I usually just walk down Keeamoku.