Days Inn Horsham/Philadelphia

This was the absolute WORST hotel experience my husband and I ever had, which believe me is saying a lot. The hotel staff were the rudest people we have ever had the misfortune of dealing with. We reserved a king sized room for twelve nights and paid up-​front with
, while we were waiting for our new apartment to be ready in PA. On the first night, we added another night to our stay for a total of thirteen nights, so we would have someplace to leave our things while moving in. On the morning of the twelfth night, the front desk called the room at 12:00, claiming we had to leave the room in 20 minutes because our original reservation was up, it was already past the 11:00 check-​out, and if I could not comply she would call the police. After informing this extremely RUDE woman that we had added another night, she told me that was a separate reservation, my husband would have to come to the front desk with his id and credit card, and recheck into another room, despite him already being at work in Center City. As his wife, I was not allowed to do this, and would have to move all of our stuff and our two dogs into the lobby until he could get there at 5:00. This was absolutely absurd to say the least, then she claimed they did not know about our dogs and could not rent a king sized room to anyone with pets. I told her the reservation included this information, we also disclosed it to the front desk at check in, and the dogs were even with us in the lobby and were seen by all involved every day for the past twelve days. In fact, we booked the Days Inn, as we had in the past, because of their friendly pet policy and no daily pet fee. We have always stayed with our dogs in a king sized room with Days Inn across the country from IN to TX with no problem or extra pet fee. To top it all off, she then tried to charge our credit card for the undisclosed pet fee, but had to refund it anyway. I had to move everything out into the pouring feezing rain because this woman would not honor our added night reservation in the same room we had been in for the past twelve nights, with our dogs. This hotel seriously needs to fire their front desk staff/​manager and start over with people who actually know what customer service skills are and who can think logically to accommodate guests. Take my advice and avoid this hotel like the plague!!! If we could give it a –10 stars we certainly would, and will file a formal complaint with
about this experience.

The room is great, pretty clean but the wifi is horrible upstairs. I stayed here for 2 weeks. They have breakfast and sometimes popcorn at night. Safe area. This hotel is very affordable I would stay here again.

The room seems nice but the WiFi is very suspect. I have not been able to get my Ipad to connect. The correct network shows up on the list of available networks and then drops off before I can even launch my browser. The guy at the front desk is very helpful but he can only tell me what he has been told.

I would have given it two stars if not for my ridiculous experience with their laundry service. There was a vending machine for laundry detergent ($ 1), so I put in 4 quarters in the first section. Nothing came out. I put in another set of quarters in the second section, still nothing! I asked the helper to help me but she didn’t know how to operate it. I asked the front desk receptionist, and he sent someone to help. Unfortunately, this person didn’t know anything about the laundry machines because he was in charge of only the beverage vending machines. He said the washing machines are from a separate company, and I should call the company if there’s something wrong with it! Are you kidding me? These machines are in their hotel, they should at least know what to do if something goes wrong, because people are paying this hotel for this type of service as well! Anyway, I decided to push my luck and inserted a 3^rd set of quarters in the 3^rd slot. Thank God a detergent box came out or I would have flipped! I asked the receptionist if they could refund the $ 2 I already put in, but he said I have to call the washing machine company to fix my refund and fix the vending machines. I decided to just let my $ 2 go. No way am I going to do their job for them (the hotel should be responsible for everything going on in their hotel). Seriously, the incompetence is beyond me. The rooms are old, the carpet is stained, breakfast is so-​so (coffee, bread, juice, oatmeal).

I’ve stayed here MANY times and have always had a pleasant experience. I even stayed here for a little over two weeks when I was having a family emergency. Yes the first floor smells of smoke as it is a SMOKING FLOOR. Problem solved there… I love that they are pet friendly and my dog actually had made many friends while staying with me. The breakfast, though small, is adequate and fresh. The linens are always clean, as well as the floor and bathroom. I’ve never had any issues with the wifi, or other technology such as television or microwave. I will gladly stay here again the the need arises.

Great location. I don’t like staying in center Philly when I come here. My brother lives in north Philly for dental school and I pretty much choose places to stay a WAYS away from there when I visit. This hotel is nice from the outside. Nice parking, nice grounds to walk the dog, and a nice entrance in the back where I can park my car and see it from my window. I worry about vandalism whenever I go out of town. Walking in the door, the thick pungent odor of cigarettes slams you in the face. God I hate that. The rear entrance has cigarette buts all over. During my check in, two men asked how much a room tonight would be. They were told $ 69.99. I prepaid for $ 96 AND had to pay a $ 10 dog fee. The woman said prices were always changing. That price difference just annoyed me. Elevator up to the 2^nd floor was nice. Hallways were clean. The room appeared clean and even though I ask for non-​smoking, I can always detect cigarette smoke. It’s one of my powers. I hate hate hate smoke smells. But, since I already did a thorough bed bug search, I didn’t mind too much. I’m here for one night. Bathroom is clean. Beds were covered with white bedding, and one comforter had a blood stain (or at least what I know bloodstains to be that can’t get washed out) on the underside of it. See my photo. But because I researched online after I made my reservation about buggies at this hotel and found QUITE A HISTORY, I was at least relieved I didn’t see buggie poo or buggies themselves. There’s a site that lists bug complaints and there was even a response from Days Inn Horsham about the bug problem and what they were doing about it back in 2013. New beds everywhere I think I read. My disabled dog had a hard time walking all the way to the room and then getting on the bed. I used the foot stool for help. Ice and vending are right by me. Hope this was helpful. I’d recommend it, but try to get a better rate than me. $ 70 seems perfect. $ 100 seems overpriced for smoke.

They get one extra star over Comfort Inn where I last stayed, only because they had a elevator and a decent person sitting behind the desk for checking in. The hotel has potential of being good if they could get rid of the nasty smell of cigaret and weed out of their rooms. I had requested to be put as far away as possible from a smoking room, sure enough after I take my shower and get settled in for the night I get hit with the very strong smell of cigaret. I called down and was told all they can do is put me in a different room. It was 1.30 am, I’m not sure if any one would have accepted this offer. Needless to say when i went to put my head on the pillow, it was as if I had put a huge rock under my head. I don’t know what it is with all these hotels, but lately I have come across many hotels that have switch over to tiny and hard pillows. After a un restful, stinky night, I figured their complimentary breakfast would fix the day! I was wrong again, they had only white and whole wheat bread. No English muffin, no sweet of any kind, no waffle. They did have a nice arrangement of sitting area and an awful tasting peanut butter. It’s too bad this hotel didn’t work out as I would be coming back here again real soon and I really liked the area of the hotel.

We checked in pretty late on a weeknight. The neighborhood seemed safe and we passed a lot of chain stores to get there. The parking lot had plenty of open spaces. I was impressed when checking in that the lobby seemed nice and the gentleman checking us in was pleasant. They have elevators which is always a plus. We got to our room on the 3^rd floor and as we entered we did not smell anything including cigarette smoke. The employee told us only the first floor has a few smoking rooms. The room seemed clean and the bathroom was not dirty. I was hopeful that I would sleep well.
Unfortunately the room took a bad turn after we had settled in. The shower pressure was awful and I had difficulty rinsing the shampoo off of my hair. After my shower I got hit in the nose with the sharpest smell of fresh cigarettes. The smell stayed all night and it killed me it was so bad. The TV had fuzzy picture. The air conditioning flat out sucked. I had the room set on 60 degrees all night and it felt like 80. I need the air conditioner to function in order to sleep well. The worst part was the breakfast. I’ve stayed at a lot of low end chains and days inn had by far the worst one. I was very disappointed that they did not have English muffins, waffles or any kind of pastries. The breakfast was pathetic and only had bread, oatmeal, peanut butter and jelly, frosted flakes, raisin bran and non vegetarian yogurt. It was a shame because the breakfast room was set up nicely.
The price of the room was good at only $ 62 plus tax. They allow pets. I would recommend staying there only if the smell of cigarette does not bother you. This was my main issue with the hotel and it was very unfortunate.

The neighborhood was decent. There’s a great restaurant directly across the road with really good Italian food. The staff was helpful. These factors are the ONLY reason this Days Inn is even getting two stars.
We stayed here because my husband and a few friends were running a half marathon in Philly and needed a place near Pennypack Park. The room itself was quite small and as others have posted here, the walls are INCREDIBLY thin. I could hear our neighbor coughing the entire night.
The bed linens were covered in cigarette burn holes. The carpet felt damp and dirty. The room was humid and smelled like a musty basement.
Around 2:30 am I was awoken by the overwhelming smell of really bad weed and cigarette smoke. I have a four month old daughter so I was NOT amused by this.
Thankfully, the next morning, I spoke to the front desk staff and they apologized and reimbursed us a day for leaving early.
I would never ever ever stay here again.

No plugs near the bed. I bent down to plug in my device at the only plug available (by the wall, behind the bed), and I discovered that area hadn’t been cleaned in too long to guess. It was a horrorshow. Suffice to say, I found things that belong in wrappers, and they ain’t candy. The wifi on the fourth floor sucked. When I called the front desk to ask about why I couldn’t connect, they didn’t answer the phone for about 30 rings, and then basically were very condescending. They told me it was a problem with my devices, and that I should call a tech support line (It wasn’t my device, it was the poor signal!). The front desk person always seemed busy, and there weren’t enough staff there to answer questions or get assistance. The breakfast was pretty sad (apples and some slices of sandwich bread, a vat of oatmeal). Not much in terms of options. I ‘ve had better experiences at a Motel 6. Fine for a night, but I was glad to leave.

Stayed here for a night. Checked in late and checked out around 10 in the morning. For $ 64 for a night for double occupancy (with free breakfast & parking), this neat, clean and tidy hotel was a good choice I made. Check in was breezy and rooms were well maintained, things were in place and overall it was clean. Water in toilet was proper and so were the bed and blankets. Was a nice one night experience at the Days Inn in Horsham.

Great price for great room. frig, micro wave and coffee free in room. Free breakfast was more than I expected. Free wifi and ample parking make this the best value by far in the area. I paid $ 51 a night. Can’t be beat!

Old furniture and thin walls, but clean and cheap, and in a safe neighborhood.
Seriously, though, the walls are ridiculous. I could hear my neighbor’s alarm this morning (for 10 minutes as he slept through it), the television right now, and until very recently a loud argument in another language.
However, the bed is comfortable and we don’t have any bedbug bites or anything so I guess it’s not that big of a complaint.

Was great, staff was helpful, I used business office, had OJ in the morning, spent a couple minutes working out. Loved the king size bed and room was comfortable. Would stay here again.

Stayed here for 2 nights for my 30^th birthday weekend. staff at check in was very friendly, clean rooms, soft beds, a good nights stay for a good price. very satisfied with the overall service and hotel accomodations.

The good: inexpensive, good location, walking distance to food and drink, included breakfast (cereal, donuts, bagels, coffee)
The bad: everything needs to be updated; too many cheap fixes for broken stuff, from drywall holes to sink leaks; the carpeting in the rooms was ‘sticky’; not able to walk around your room barefoot; carpeting needs to be shampooed or just replaced; no fruit or healthy stuff at breakfast; the wifi network was great when it wanted to work, but if it got sketchy you would never get it to work; the phone did not have a speakerphone built in, so not easy to work from your room; didn’t smell the smoke but I was on the top/​4^th floor
The result: I’ll pay more next time and stay some place a little nicer.

Wow the cigarette smoke!!! From the lobby down all the first floor corridors, you can hardly breath it’s so bad. Other than that it’s a decent hotel. Clean, quiet, and we only paid $ 60 for a weekend night. The internet is painfully slow and awkward, regardless of device, but I guess you get what you paid for. Just don’t stay on a bottom floor unless your sense of smell has been completely obliterated.

It only takes one oh crap to take away alot of atta boys
The price got me here for 3 night and I was tentative because the hotel is considerably cheaper than others in the area.
The atrium is very nice, the morning staff was very nice and let me check in very early. The breakfast is ok, good for free.
My room was nice and spacious and the bed was pretty comfy. The bathrooms were pretty basic.
They have a Tuesday social with free pizza and beer which is cool but all the other guests come down (duh social). Not the cream of the crop type of people though!
I was all for the place until the last night when my neighbors dog barked until midnight and the front desk staff wasnt too helpful.
You definitely get your monies worth. I would stay here again, but ask if there are any dogs checked in also.

This was a great hotel. It was very clean, up-​to-​date, and staff was very friendly and helpful. There was free wifi, continental breakfast, and a refridgerator and microwave in the room.
My room did not have a microwave when I checked in but they quickly brought one up. The refridgerator took a while to cool down because it wasn’t plugged in when I arrived.
We stayed during Hurricane Irene. I know that this area is not normally hit by hurricanes or tornadoes (there were tornado warnings during my stay), but I was a little disappointed to learn that there was not an emergency contingency plan established to handle the sitatuation.
Other than that, good hotel!

As far as lower-​end hotels go, this place is nice.
As far as hotels/​motels in the Days Inn franchise go, this place is a palace.
Indoor entrance to the rooms, which in itself is a huge plus. It is four stories and does have elevators. There is a fireplace in the lobby and apparently on mondays they have a movie night.
The rooms are very clean, microwaves and fridges in every room. Housekeeping is a bit aggressive but I’d rather that than they not come at all.
There are a few things in walking distance, including a pretty well priced pub across the street.