At Home

Imagine how big a small mall is. Now imagine that small mall is really one store with literally everything you could ever want to put in your house, and it’s all super cheap. That’s At Home. Is it high-​end designer furniture/​décor/​outdoor/​pillows/​bedspreads? Absolutely not. Can you finally afford to redecorate the entire house on a budget? Absolutely!
Rumor has it that this place is amazing if you like Christmas décor. And by ‘rumor’ I mean my coworker swears that this is the place to go if nutcracker market prices turn you into a grinch. I haven’t been during the holidays, but after seeing the shear size of the place and how many empty ‘seasonal’ aisle there are, I have no doubt that she’s spot on with her recommendation.
Leave the kids at home, and be sure to wear comfortable walking shoes and being a bottle of water. Your FitBit will be proud of how many steps you take when you decide to explore At Home!

This place has a lot of just about everything. It’s a huge warehouse full of home décor items. If you are moving, have recently moved, or are redecorating, this could be the place for your. Fair warning — it does not carry high or even higher end items. Most of the selection I saw is at bargain prices. Therefore, the quality is somewhat lower but still good. I’d recommend it for first-​time moves where just about everything is needed from paper towel holders to drawer organizers. You will need a large vehicle to transport big items because the delivery they offer is very expensive. I asked an employee about it and it would be cheaper to rent a U-​haul than to have them deliver your items! Although the store is well-​organized, it can be a bit overwhelming. If you see something that catches your eye, buy it. Save the receipt to make a return if necessary because there’s no guarantee it will be in-​stock on a future visit.

This place is dirty and I nasty… men’s restroom is worse than any gas stations ever…

This store is Ginormous… They literally have everything but good luck searching for things as this place is always in shambles when I come. Customer service is average to say the least.
I had to make a return today, I had the receipt and it was such a hassle and a «we don’t normally do this but I’ll do it this time“that’s the BS that drives me insane! Yes you all do. If all items are still in tact, in their proper packaging and being retuned within less than 30 days… What’s the freaking hassle. You all aren’t doing the customers any favors as we’re the reasons you all have a job! Smh
Today’s customer service alone was enough for me to never return again…

You can literally find anything you need and don’t need for your home. Bring your energy because you’ll be doing alot of walking unless you have the will power to stick to one isle of this humongous store. The store is disorganized… especially the seasonal section. The place is also understaffed which makes it difficult to get help when needed.

The place is exactly as it was when it was garden ridge. I understand that it’s Christmas season but it’s a mess in there and the checkers had no bags or boxes. So people were having to just take their purchases no matter how big or small shuffled in the shopping cart. If I know a store doesn’t provide bags I could prepare and bring my own or buy less but this is not the case. Ridiculous.

I’ve been here 3 times now since moving into my new home. I’ve purchased a small rug for a powder bath and some great decorative items, particularly for my mantle and throw pillows. The best things I’ve found here are small furniture items. A small table for powder bath, a tall three tier shelf for guest bath, an entry console (haven’t purchased this one yet, but I’ve got my eye on it!)… they have so many to choose from and they have a great selection of the vintage/​driftwood look that’s in right now. Sure, there is plenty of crap here, but if you come with an open mind you will find some GREAT stuff!
Other reviewers have complained about customer service, but I don’t come here expecting that. This is warehouse style, they don’t have more in the back or know where another might be. If you can’t find what you’re looking for, move on.

I didn’t realize they had bought out Garden Ridge. Same exact products under a different name. Only a good buy when stuff is on sale. Long check out lines on the weekend and no help whatsoever

The management for this company is very inconsiderate. Was in the store last month and was accused of stealing after purchasing a runner rug which was mistagged by their staff. When we were the ones that brought to their attention and the sale had been finalized. When we contacted corporate offices by phone and email we were never contacted back after two reattempts by us. The customer service has gone down GREATLY by this company this is why their store is empty on the weekends.

Garden Ridge is now called At Home. They have tons of home décor and other random items to buy. I’m pretty random so I like coming here to look at everything. The shopping carts are much nicer since they changed to At Home from Garden Ridge. I think the stores could be kept better and not so messy. It was very crazy and scattered items everywhere during December. They had a bunch of stuff marked down like gift wrap and books for Christmas.

This was the letter I sent to the district office. :
I went into the At Home store at 19 411 Atrium Pl, Houston, TX 77 094 and was amazed at the lack of care put into order and cleanness of store. There were many aisle that I could’t even walk down because there was stock thrown in floors on at least 5 different rows. There was not one corner of the entire building that I saw that wasn’t piled up to my waist with stuff just thrown in corner. I have been a fan of Garden Ridge for years and now At Home… But I don’t know if I will ever be back to this store. I even stopped on the way out and asked a manger looking person if there was still a big transition over to explain the absolute mess and she said that there wasn’t much change except for signs… i mentioned the mess and the workers that were «cleaning up» the frames by throwing them in big piles and she said… «Oh well we are in transition, but it normally looks like this.» I felt the need to share this with someone, hoping that there is an improvement so I might be able to shop there. But from first impression, it made me not want to support a company like that.”

Every time I come here it appears things are going down hill. Parking lot gives me the creeps, dirty and has a sign out front that states the store is changing it’s name, what’s with that? Umbrella broke and I needed a black 9 foot, staff were nice to help search and they had a better than expected selection but to no avail. Cheap, cheap, cheap was screaming, prefer to not put more stuff in a landfill if it has no shelf life.
Junky and overwhelming mass production of things we don’t need.

You have to be in the mood to go to GR. It’s like walking a mall, but all in 1 store. Upon walking in, grab a cart, but be ready for a little rickety noise as your cart bounces around over the tile floor. I came in to find a large poster frame, and to find an associate to help retrieve it from an elevated shelf, was difficult. I walked to the register to get help, then walked back to find the called helper to get it for me. While the employees are helpful, you must seek them out, since there aren’t folks around to ask if you need anything. Kinda a self-​service store.
But the redeeming aspect is the 50% red line sections. I found a 20 inch x 30 inch (or so) frame marked down to $ 10. Not too shabby.

I really really really love this store, I can spend hours in here very easily. I wish the clearance stuff was more organized by department, I love how big this place is but if you come in the morning during the week it can seem a little empty and creepy.
Everything someone could need or want for home décor, even some furnishings! I noticed they sell mattresses and bed frames as well now, I love their chairs, benches and bar stools they have.
I always leave happy, it takes time to browse through the store and it is easy to get a little lost in. Great for cheap gifts, holiday décor and patio furniture cushions (I was on the hunt for this my most recent trip) I love to deck the halls here and I always get compliments on the cutesy knick knacks I have around my home and patio area!
Great store, some are nicer than this one, but this is the nearest one!

Am really surprised reading the reviews for this store. I always find great deals and am always happy when leaving the store. They have a great selection of anything you could possibly need to decorate your home or your yard, things you will not find anywhere else. The prices are great too!

I wish this was like the old Garden Ridge. Went for Christmas finds… Notta, on special or that stuck out… same old same old… ended at Hobby Lobby with GREAT sales!

This location is huge and has a nice variety of items, however, it is dirty, the bathrooms are disgusting and it is has horrible customer service.
The employees are rude and miserable. If you have the option of going to a different location definitely take it!

It so big! you can find anything and everything here. I love going to see whats new and what else I can add to my house. Prices are decent too!

Garden Ridge is a bit of a last resort for me and I wouldn’t normally come here unless I was looking for something I couldn’t get anywhere else.
This location is very dirty and unorganized, with broken items scattered across the store. If you can’t find what you’re looking for, don’t even bother asking where to find it. the employees are usually just as lost as you are.
Now before you start telling yourself that this is a bad place to avoid, consider the positives that may make your visit worthwhile. The store a lot bigger than it looks, offering a large variety of items. In particular, this store specializes in holiday decorations for a variety of occasions. Those buying in bulk may also find this store more appealing.
Overall, Garden Ridge offers a pretty mediocre shopping experience coupled with a disappointing quality of service. Some people may have a better experience than others, but most will come out empty-​handed and unsatisfied. That being said, the negatives of this place will outweigh the positives for most customers. I wouldn’t recommend coming here, unless there was something very specific that you needed to get that couldn’t be bought elsewhere.

Definitely not one of the better Garden Ridges I’ve been to. Everything is pretty much scattered about in this make-​shift warehouse full of decorations.
The decorations themselves are rather beautiful and cute, but they’re not really organized at all. The store is also kind of dirty.
This place is kind of out of the way for me, so I probably won’t be coming back, but it’s decent to say the least.

Worst return policy ever? Maybe not, but it is pretty bad. Don’t lose your receipt — even if you walk out of the store, turn around and come back inside without leaving the parking lot, good luck on returning or exchanging items. Garden Ridge is a stickler for policy.
So what? Well, return policy is important to me in my shopping experience. The «no hassle» return policy of Walmart has me coming back, even if some of their products are crap. It helps me return the absolute crap in exchange for more reasonable crap I can use. Not so at Garden Ridge. If you inadvertently buy crap, you’re stuck with crap. «Caveat Emptor»
Otherwise, often you can find reasonable crap at reasonable prices. Just be sure of your purchase before you buy.