Chevron

I live in the Eado neighborhood & frequent this location often but as of this past week I no longer will patronize it. I am familiar with the attendants «Alex» & «Leon» and normally have moderate service. They know my face, we have small talk etc. I stopped by to pick up items late sat evening around 11:45pm, as I browsed the aisles a gentleman walks in a few min afterwards to purchase boudin. He asked Alex for crackers & said «are you out of them or just don’t want to look for them»? Alex replied in a snappy tone «No». The gentleman then said he no longer wanted the items & placed them back where he got them.
Out of nowhere I hear racial slurs & insults from Alex because he didn’t place them back «properly» I assume. The gentleman inquired «is this how you treat your customers, is this what you consider customer service»? More racial slurs & insults came from Alex while the gentleman exited the station. («You black moth#%^r, suck my d#%k, you black p%^#y, you have no literacy, I’ll whoop your black a#%) The gentleman returned yelling loudly & arguing back saying «ill kick your ass, call the police» & then items began to fly across the room. (Ice, drinks, snacks)
I was nervous and didn’t understand how this escalated so quickly or what the outcome would be. There was no physical violence but those hurtful words left my spirit in turmoil. I extended my condolences as I attempted to exit and Alex continued to make inappropriate remarks. I hadn’t done a thing. When I relayed this story to a neighbor they too had experienced a similar situation where the attendant had an altercation with a customer that wanted to smell a particular cologne before purchasing it. Alex doubted he had the money and refused to serve him and put him out. I did research with the BBB, Unilocal,& Attorney Generals Office & found myself so disappointed. There were similar reviews that stated the exact same behavior. This is a problem and a terrible reflection of Chevron. We need a solution.
Does anyone know where an effective discrimination complaint can be submitted? I’ve contacted Chevron headquarters and await a reply. I also have video footage.

I wish I could give this place a negative star. That’s how unhappy I am with their service. I went into this establishment to buy candy and a few other things. I went in first and bought one thing and paid with $ 20. The gentleman gave me my change and said that he would have to give me back ones and I said okay to that. When I got back into the car I realized that I needed to go back in and get something else. I needed the ones that he gave me so I decided to just pay with another $ 20. This is when it went downhill. He REFUSED to allow me to buy the candy in his store. He accused me of treating his store like a bank. Remember I am buying from him not asking for change. I even offered to give him back ten of his ones for a $ 10 bill if he just needed ones. I honestly was confused as to why he was making such an issue not to sell to me.
In my confusion a lady tapped me and told me that he is always rude to his customers and the rest of the customers in the store agreed. The lady offered to buy her things in front of me so that she could give the guy cash since he seemed like he was low. He told her that no matter what he wasn’t going to sell to me. My feelings were truly hurt. I had already dealt with having my car towed hours before and to be dismissed by a gas clerk because he doesn’t want to sell me candy was just annoying and disgusting.
I began to tell him how he shouldn’t treat people that way especially since these people seem to be returning customers and that it was evident that he clearly lacked peace in his life. After I stated that he began to verbally harass me with racial slurs. He then proceeded to call the cops and tell them that he did not want to sell to me and that they needed to come and get this black girl out of his store. At this point I had recorded most of his antics. I would not recommend anyone going to this store. He isn’t just rude to Black women. He is rude to everyone no matter the color or sex. He disturbed my spirit and I will never go back and wouldn’t even want my worst enemy to shop there and that says a lot. No one should be treated so badly.

I wish I could give this place a ZERO!!!
So in my previous review I rave about an employee that is super nice well I was wrong. On Sunday, Sept. 29 my husband, brother in law and 2 small nephews ages 10 & 11 stopped by this Chevron following the Astros game to get the boys some sodas and candy.
Upon entry there is a sign on the door that reads «do not park/​block door» as I see many patrons just pulling up, parking and jumping out at the main doors, which clogs up the door and entry area. I get that.
So of course my husband pulls up and doesn’t see the sign (He’s a man, they don’t read) and jumps out with his brother following behind him. The clerk runs out screaming at them telling them to «move their fucking car», my husband (Who frequents this gas station after work for gas, looks at the clerk and apologizes as he didn’t see the sign and goes out doors to move his car, no problem.
My brother in law stays in the store, the clerk tells him that he shouldn’t even bother bringing any items to the register because whatever he brings is going to be a problem. At this time my husband has returned inside, after explaining to his nephews why the man was yelling at them. At this point the clerk is now hysterical, and oddly enough my husband and brother are staring at him like, «we’ve moved the car, what’s the problem».
Then the clerk tells him I don’t know why you two are still here attempting to purchase something, I have told you black niggers that I am not serving you. At that point they were so angry, shocked, bothered that they just left and WILL NEVER RETURN TO THIS RACIST ESTABLISHMENT and IT CAN BURN FOR ALL WE CARE!
So pissed.

1 every clerk i have encountered at this gas station has a nasty attitude,
2 woman hating clerks, except when they make lascivious and unwelcome advances,
3 rude to all customers,
4 no working bathrooms
5 block bathrooms with piles of stuff,
6 overpriced, expired snacks and drinks, and
7 dirty gas!

The attendants are in a word, rude. Go to the Shell station a few blocks down Pease, they are much more pleasant and actually want to serve their customers.