FedEx Office Print & Ship Center

Service is horrible. Does not care about customer much less her job. Will not be back.

I use this location for work a lot. Whether they are making colored copies for me or putting together booklets, I am always very impressed. I always tell them that they can make miracles happen. I work for a very picky doctor who wants everything to be perfect. Kinkos has been able to get us what we want and at the price that we want. Jason, the manager, is great to work with. He is very customer service oriented and professional. I will always use this location for any prints or projects that I need done.

Worst fed ex office in the entire world. Not customer help or even a word from the staff. It is barely a stop off place. I hope they don’t pay these pitiful people a salary

Only needed a single color copy of an important document FedEx was quick, courteous, and the product was perfect.

I’m trying to find the words to describe my disdain for this FedEx Office. I visited this location needing to print some papers, because (as usual) my printer is out of ink. I lost my USB flash drive a few months back and still haven’t replaced it, so I typically rely on emails or Dropbox to access my documents on the go. In this case I used the SD card from my camera to store my documents. Well, I needed to print 8 pages of paper. And the copy machines don’t take the SD cards so I would either have to ask the man at the counter to print for me, or use a computer which costs 49 cents a minute and 50 cents per black and white copy. Which would’ve made printing my 8 pages cost about $ 7 instead of 80 cents. So of course i asked the guy at the counter to do it for me. He was very rude. Not helpful at all. He told me I could either use the computers to print my documents (not happening) or he could do it but I’d have to come back in about two hours to pick up my copies (a job that would take him all of two minutes to complete).
Instead of either options, I visited the Rice Village location where the customer service was much more pleasant. An employee helped me out and printed my 8 pages. Total cost: 80 cents! great success there.
As for this location however, it reminds me of that episode of Chappelle’s Show where Dave did a skit called PopCopy. The PopCopy skit is about a copy shop where they train their workers to have terrible customer service. It’s a funny skit if you haven’t seen it. But it’s not so fun to get service like that in person.