H-E-B

I find everything I need at prices that I can afford.

I had a pretty bad experience with Angelica S. the cashier that discriminated me for some odd reason. Angelica walked right in from of me while I was kind enough to let her pass to go to the register. She then called over another person and said «sir I can take care of you over here», as she walks towards the available lane between us. The man and I were standing at the end of each of our lanes. I had only a small basket of items 15 or less, I don’t know why I was passed and not acknowledged. I guess I’m invisible and my dollar is worth anything at this location. I normally don’t making personal reviews based on employees but I will no longer hold my voice. The buffalo speedway location needs to work on their customer service and other things.

This is my home HEB. I don’t think I’ve met an HEB I don’t like, but this location is wonderful. It’s always very clean, the aisles are relatively spacious, and the staff is noticeably friendly. I usually don’t eve go for the samples, but I always appreciate the willingness of employees to explain a dish, point out an aisle, or simply chat at the register. No joke, I think I have solid friendships with at least two cashiers. They’re also quick and efficient at handling the traffic and the lines during the busier times, which is wonderful because I usually go after church on Sundays (it’s a zoo). In short, I’m Raven and I approve this HEB!

this is an okay Location of H-​E-​B, but sadly their meat is not always fresh. also the variety of the meat is not always what i’m looking for. also usually they’re out of stuff. parking always packed.

I love shopping at this heb they have my selections i. love there selection of food very clean in there I buy holly macbutter in there in the spices aile I buy my biosilk shampoos conditioners

This HEB has slipped a few notches. When it’s extremely busy and the check-​out lanes are full, most of the managers now just stand back and stare in a group at the cashiers instead of manning a lane to assist with trimming down the crowd demand. The HEB on Montrose is better managed and provides a better assortment of products. The Kroger across the street is a better option if you have to get groceries in the immediate area. When this place was built, it was a fined tuned machine. Now, it’s more like a loaf of stale bread needing to be replaced with a fresher loaf.

Orange Juice (fresh squeezed in a plastic bottle): 4.5÷5.0.

Love this HEB! The store is clean and usually well stocked. The staff is friendly and helpful. They will even check in the back if I’m looking for an item that’s not on the shelf. Cashiers are pretty efficient. Even if you go on Sunday and it’s super busy I’ve never waited in line for more than 10 minutes.

This HEB is awesome. They have a very friendly and helpful staff. Best place for groceries.

I became an HEB fan in Friendswood.
and I must be honest no other has made the cut.
I am the Office Manager to a Broker’s company and make weekly runs to get office supply and everyday groceries.
This place is often running out of products. Dunkin Donuts whole grain coffee for example. Really? Your are out? Coke Zero, half and half .it gets bad.

This used to be my HEB. But after the customer service experience I had tonight… «Not my HEB» anymore. So here goes, I just moved into a new place and after a very long day at work, I decided to stop here for my initial shopping list. All things accounted for, I totaled just over $ 100 dollars in purchases.
My issue came up when it was my turn to check out. So as I’m placing items on the belt I notice the broom I grabbed doesn’t have a price sticker or bar code. (I’m sure everyone has been there at some point right?) so I notify the cashier, an older woman (late 50s or older). She then stares at me for a few seconds, after looking at the broom, and says, «If you don’t know what the price was, I can’t do nothing with it.»
A little taken back I respond (for confirmation), «Nothing. There’s nothing you can do?»
Now, before I continue I’d like to point out that there are plenty of baggers and other employees restocking shelves around.
Her answer, «Well if there isn’t a price or sticker for me to scan, I can’t ring it up.»
At this point, I give her what Dwayne «The Rock» Johnson refers to as «The People’s Eyebrow» & reply,
«There is ‘nothing you can do?»
So then she says, «Well I can call my manager over and see if she can figure it out, but I can’t help it.»
So frustrated with her laziness and the looong work day I mentioned earlier, I look her in the eye and offer my suggestion, «I’ll tell you what you can do then. Take this, (hand her the broom) and shove it… (pause for dramatic effect then point) right behind you, and I’ll grab another one myself.»
So as I walk all fifty feet to grab it, she shouts, «I can’t wait for you!»
Without missing a beat I shout back, «I’ll have it before your done ringing me up»
20 seconds later (at most) I hand her a different broom saying, «See what you can do with that.»
By this time the manager is standing right behind her. As soon as she notices she says, (To her Manager!)
You need to do something about this line, because I have the 15 item light on and these people keep getting in with more than that.“
Knowing that she is referring to me, I respond, for whom I can only assume by her smile towards, me is a polite manager, «I’m not sure If you’ve noticed, (This is a fact) but every open lane has that same light on, so ‘There’s is nothing you can do.’ But ring all of us up.»
After looking to confirm for herself. She then complains to her manager that she, «…has no bagger,» and its slowing her down. Since she has not bagged a single item herself I laugh, shake my head and start bagging my own items. Her manager then calls someone else over to help her.
Nothing against the other employees, but being a former retail cashier and manager myself (as a 17 year old kid) I couldn’t believe the audacity of this lazy, and literally, good for, «Nothing» employee. She then walks over to where I’m bagging, instead of using the station next to her, and says, «You can just pay. The total is on the screen for you.»
There is another HEB near my home, and from now on I will no longer do my shopping on my way the from the office. The convenience just isn’t worth the disrespect.

This is easily my favorite HEB in the Houston area. The outside atmosphere is awesome means the inside is very clean. Produce is always fresh and the people that shop here are good looking lol

This HEB is the worst. WAY too crowded, way too small. You can’t even push your cart around the store, because there are too many people shopping! And good luck parking! Or even pulling into the parking lot!
I won’t be a regular at this HEB! Good thing there’s another one not too away on Alabama!

Very clean, well organized, friendly staff. What more could you want? There are always enough lanes open which is very refreshing.
I dock a star because the past 2 times I’ve been in the store I have been missing things in my bags that I paid for on my receipt. Weird… Other then that, great business.

LO-​LO-​LO-​LOVEEE HEB.
I try to come during weekdays since the weekends are so busy. But this last Sunday wasn’t too packed so it was lots of fun. Especially with the free tastings (grilled bbq shrimp, steak, and red red wineeeeeee :])
The store itself is well organized which makes it easy to find what you want quickly and efficiently. I LOVE the cheese and fruits selection as well. Everything is fresh and marked at a reasonable price.
Report card
Parking: B — Parking lot is a good size but when it is busy, you have to do it UH style and wait for someone to leave to obtain their parking spot
Food: — Fresh and always in stock!
Ambiance: A — Clean, organized, and lots of available workers to help you
Overall: A

Im a huge fan of HEB and the HEB products. The quality is pretty good and it’s so much cheaper than other brands. I love the HEB pre-​made foods, especially the Tortilla soup. If you want to get a quick and cheap lunch, come here!
I also really appreciate the hot samples and wine samples that they give out. And if you like them, they have recipes on the sides so that you can make it at home.
I wish they had more variety in produce but for the average shopper, this place is great.

This is likely the only time I have or every will review a grocery store, but I was very impressed by their customer service. I bought a box of wine early in the week; yes I am that klassy. It took a few days to open it and when I did, it had gone bad. What is weird is this honestly the first time in my like I have ever gotten bad wine and it was in an air sealed bag. Anyways, you cannot retunr wine in Texas, but I went back with my receipt and they gave me a new box to replace the bad one. The guy who helped me was super friendly like everyone is at the this HEB.
Anyways, their parking lot leaves something be desired, but it is worth it vs. going across the street to Kroger.
HEB is also the only store that has store brand products that are often times better than the national brand or are HEB only products. From salsas to ice cream, go with HEB brand.

What an amazingly organized and well run store! I love shopping here and I find the prices to be fair.
Fruits, veggies, meats, cereal, dog food… organic options are plentiful and clearly labeled! Definitely beats out Kroger, Randall’s etc…
Well-​lit, super clean and open late (1am)!
Go get you some HEB… it’s a Texas thing y’all!

I just moved to the area and started going to this HEB on Buffalo Speedway (BS) over the one on Chimney Rock (CR) near Meyerland, and let me tell you — NOT ALL HEB’S ARE CREATED EQUAL.
Seriously, they might as well be two different grocery stores:
CR: ½ an aisle of meat, and they don’t even carry flank steak. Seriously?
BS: 2+ aisles of meat and it’s so busy that most of the meat and produce is always fresh because of demand.
CR: Old, small samples in those glass dome thingymajigs, scattered throughout the produce aisle.
BS: Fresh, numerous samples in produce, plus samples of sushi, shrimp ceviche, and that big kitchen-​stadium-​sample thing where a lady talks into a microphone and prepares actual recipes of food, just like your momma did.
CR: Dirty old shopping carts. And plastic bags.
BS: Shiny new long-​carts or the easier-​to-​push double decker short cart! And some people bring REUSEABLE BAGS. They care about the environment! OMG!
And then I gotta give love to HEB for doing things like:
–having that partnership with Whataburger to sell spicy ketchup, Whatafries, and honey butter
–Having one of the best store-​brand qualities around (I actually prefer HEB salsa to other brands)
–MEAL DEALS! Who doesn’t love getting like 5 complimentary, complementary (see what I did there?) items when you buy some fajitas? Or hamburgers?
Jeez, I probably sound like a 40 year old mom, but I genuinely enjoy going grocery shopping here.

See I made a wrong turn coming down Kirby and needed to go in the other direction; so I turned at Bissonnet St. to come down and turn left on Buffalo Speedway. And BAAM H-​E-​B was right there. It was really cute, and modern.
In the parking lot they had one of those electric car plug up things. (I would think those cars would come with an extra battery pack like an Iphone or something. Since they claim they’re so futuristic) Anyway the parking lot had an electric car whatever it is…
So I drove up, parked, and walked in. Parking lot was clean and they had a good number of guys getting the baskets outside so that was good. I parked on to the far right hand side and the only entrance is on the far left. I passed two or 3 doors to get in. I wasn’t mad, just confused! And I guess I could have come in one of the other doors, but I didn’t want to look stupid walking in the exit door. My reason for saying all that is that I’m used to most H-​E-​B stores having 2 entrances.
So I went in. it kinda gave me that Whole Foods vibe, but still had that H-​E-​B feel. I don’t know how to explain it any other way. But you’ll see what I mean if you go.
They had the regular stuff HEB have deli, sushi, cooked foods etc.
Clean grocery store, fresh produce…
Now maybe it was me, but a couple of the aisles seemed kinda tight, like they tried to a few extra isles in. I don’t know. But this HEB was cute!
Kudos HEB for building a modern store keeping up with the Jones’ (AKA Whole Foods)!!
Ohhh and every lane was open too… Check out was a breeze. I even bought an insulated earth bag.