Havoline Xpress Lube

Such a great experience at this place I’ve decided to make these guys my permanent service center. After experiencing very rude behavior right across the street at sticker stop express, i found Jay and Ronald to be ver professional and helpful. My inspection was done faster than whai i was use to, and on top of that the guy alerted me that my oil change was due. They quickly changed my oil, gave me a discount for being a first time customer and i was on my way in less than 30 minutes. I highly recommend this place.

Nevermind. I didn’t even bother getting out of my car. Listen to all the other one star reviews.

Wish I could give negative stars. Don’t trust these «mechanics» with your vehicle. They overfilled my oil, and nearly black oil was leaking from the bottom of my car. Two huge issues. They also killed my battery while changing my oil and tried to convince me that I needed a new one. I didn’t. These guys are the absolute worst.

They left the oil filter loose while doing an oil change. I didn’t notice until the light came on.

Staff is very rude here, the oil change was very quick but they did not tightened oil drain plug correctly causing oil to leak from my car. I took my car to the mechanic to see what the problem was and he righted the plug for me. I notified Havoline of the situation and they said I should have took my car back to them and not let my mechanic touch it. Does not make any sense for me to drive back to them with my car leaking. I would not recommend this place to anyone.

I’m shocked that the reviews are so bad here! I’ve had my oil changed twice here and the guys have always been so friendly and funny.

Sucks that I can’t give a rating of less than one star, because they don’t deserve it. Came to this location with a coupon which is always something that draws me to a specific place. The location is on the corner across from James Coney Island, so it must be nice right… Wrong. Get there, tell the dude that you want an inspection, he asks for your insurance and opens your door before you’re ready to get out. Wait inside, and the service is really quick, hopefully they actually checked everything they needed to because I’ve gone to the place across the street and it takes them a little longer, which I assume to be thoroughness. Anyways when it comes time to check out, the total was around $ 40. Present the coupon for $ 5 off, which makes it $ 35. Looks at credit card receipt, gets charged $ 40!!! Are you serious? How are you still in business. Rude service, incorrect transaction, and just a downright negative experience. Please do not go to this place!

Do NOT go here. Very rude guys who don’t bother to reply back to your hello.
Shady business. Unlabeled plastic oil container containing god knows what kind of oil… do not answer any questions about state inspection either while performing it. Avoid!!!
They also tell you the card won’t work and they manually type in your info (saving on their computer). Then they swipe in a different machine and off you go. Your info is now in their hands.

DON’T DO IT!!! We just got our oil changed here last weekend. Yes, there was no wait and for good reason! It was cheap and so were the employees. Miss Michelene below is right. Straight up thugs working there. So my dude goes to run his card and oh no his card doesn’t work on the little machine. The guy tells him «oh it happens all the time on that machine. Let me use this other one.» So he takes the card and goes UNDER HIS COUNTER to swipe it again! Can we say SUSPECT! He gives my guy the ticket and he (with plenty suspicion) signs it. He figured if it printed out a legit ticket it must be ok. But looking back, who the F goes out of the customers eyes to run a card? Long story short. My hubby’s card ends up being compromised. It was literally the last place he used it. With the amount of shadiness going on over there, no shocker we got ripped by those bitches. They ended stealing over $ 1000 worth of sh*t. Don’t be surprised if that place goes out of business. Listen to the elite and the real Unilocalers who know how to spell CAR. STAY AWAY.

Very friendly staff and quick. In and out for my inspection in under 20 minutes

I was seriously overdue for an oil change and they had a special for $ 19.99 AND open on Sunday! They also let me know that I desperately needed to flush my power steering and put some new one in. Everything was finished in less than an hour, I will definitely be going there next time. The service was great too!

Went in for an oil change on a Sunday, as my usual spot is closed on Sundays and i was overdue for an oil change. Started off across the street where i was hardly acknowledged before being told it would be $ 40 for their service. I pointed at Havoline’s sign across the street and the guy shrugged and said «yeah, fine go there». I obliged.
The dudes at Havoline weren’t overly friendly but i appreciated that they didn’t try to over-​sell me all of their additional services as many other auto service places tend to do. No frills, easy, quick and affordable. Yessir.

Yeah sweetie, we only do oil changes… so I can’t replace your brakes, but I can make your horn louder
And at $ 19.99 how could I decline an oil change. As we sat in the «no frills» waiting area that had a vending machine with no soda, and customer invoices spread across the counter, we were entertained by rap videos. Now, this wasn’t your candy coated Puff Daddy in shiny suits music videos, this was that dark, underground, heavily auto-​tuned, southern, country, Hennessy poppin’, gangster grill wearing, thug life kind of rap videos. I was totally uncomfortable, so I could imagine how the poor little old white lady next to me felt… sorry ma’am.
10 minutes later, here comes the up-​sell and it goes a little something like this — Ma’am you need to replace these 20 things or you could die… do you want to die? My thoughts, I wouldn’t mind, I heard the oil changes are free in heaven AND they «top off» my fluids;-)