Houston Computer Help

My ASUS laptop’s DC power jack broke and I needed it desoldered and a new one soldered on. Kevin was the only person in town that accepted the work. After getting it back everything works great.
His prices were very reasonable ($ 85/​hour) and he charged exactly what I would have when I was a repair tech a few years ago (2 hours). He got a good quality jack and didn’t overcharge for it or the shipping on it. He also offered to install additional RAM while he had the computer open and I took him up on the offer. The RAM cost was about what you’d find on Newegg.
He also retrieved a screw I had lost under the motherboard when I ineptly opened it to determine what was wrong, put in all the screws I had removed and not put back when closing it back up, and put back in my HD which I had removed and put in a USB external enclosure. Putting back in the loose screws was probably a pain and if it were me I would have charged at least a half hour more for that.
Besides the price, he had great service. He’s open on Saturdays, which was nice. He promptly returned texts to/​from what I assume was his personal cell number. Most of all he put up with my daily calls to see if the part was in.
I would highly recommend Houston Computer Help to others with computer problems or needs.

Very nice and intelligent guy. Replaced my internal hard drive quickly and helped recover most of my data. Even when it took more time than he anticipated to recover my data (due to my dying hard drive), he stuck to the quote he gave me, which was cheaper than any of the surrounding computer repair places. Thing to know: he deals in cash or check only, so be prepared for that.

Executive Summary: Super nice guy, who knew there were so many viruses from visiting virus sites?
I have an HP Pavilion laptop that works fine but has been incredibly slow over the past few months. It has Windows 7 so I preferred to keep it rather than try my luck with a new computer with Windows 8. I took it in and Kevin listened to my issues and then showed me how much resources were being consumed. He cleaned it up, removed a bunch of viruses that apparently got past my Kaspersky, and had it back to me within four days. The computer works much better now and I don’t have to deal with the hassle of getting a new laptop. Great job!

At first I had high hopes for this place. I walk in and the place looks great but by time I’m supposed to pick up my computer, I’m having the worse experience. After the guy gives my computer he tells me he doesn’t accept credit cards. So that already made me a little upset and now I am waiting outside the shop at 11:30 and no one is here! ! I am a student and I need this computer to do my work. The place is supposed to open at 10. And it’s a Thursday. I called and no one is answering. I drove all the way out here for nothing.

. If you are frustrated with your current system and use it for clerical/​business/​networking purposes (not gaming), I suggest you come here before looking for a new machine. He will scrub out basically anything on your discs that impair performance. I came in a few times for malware and virus problems. They didn’t stand a chance. He might question you (as he did me) like he works for the CDC — eager to suss out what’s infecting peoples’ machines nowadays. Nice place to visit before buying something you may not need.

Great guy! Took his time explain the computer issues and gave me recommendations, since im an idiot when it comes to computers, he made me feel at ease, and to me very very inexpensive. NO CHARGE to look at your computer, the surrounding competitors Data Doctors charged $ 59, two others I called near Rice Village charged around $ 120 just to inspect the computer.
Location is not highly visible, on Kirby one block from Holcombe next to a Vacuum repair chop, to the side of Shell.