Kwik Kar Lube & Tune

I didn’t read reviews until I got to the place because the quote they gave me over the phone was better than other shops, and I was in a hurry. My inspection was expired, so I needed it done. After reading the reviews, I got scared but thought it couldn’t be THAT bad.
I know now that I was wrong, and I apologize to those whose reviews I doubted.
I needed just an oil change and state inspection. I haven’t had my car very long, and the previous owner took very good care of it. I have also been maintaining it pretty well. All of that, plus I recently got new tires and changed my brakes, so I knew my car should have no issues passing inspection.
Side story, the guy waiting ahead of me gets called over. The mechanic said, «Hey bro you need to change out that serpentine belt. It’s bad. It’s really dangerous if you don’t replace it. You also need to change your brakes.» The guy ahead of me seemed to know what was going on. He said he knew he needed to change his brakes but declined the repairs. The guy turned to me and said, «They’re always trying to sell you something.» We shared a brief laugh.
Two minutes later, same mechanic comes to tell me my car failed inspection because my serpentine belt was cracked. I asked him to show me. I literally did not see any cracks! He said, «see all those little cuts and dings?» … No. I told him to go ahead and change my oil, and I’ll think about it.
I did some Google searching. According the the official government guidelines, a car cannot be denied for cracks in the serpentine belt. The belt must be excessively cracked and frayed to fail. Check my photos and please let me know if my belt is «excessively cracked or frayed.» If I’m wrong, I’ll recant my review.
They got an extra star because Johnny was nice and still honored my coupon. Place was clean. Price was okay. It would’ve been quick, but I ended up spending over an hour there arguing my case and was late to class.
Bottom line: Nearly all car shops will use scare tactics to get you to pay for extra services. Do your own research, and know your car. Don’t get cheated or scared into buying things you don’t need.

I went here for an oil change. I had previously had an oil change with a new cabin filter installed at a different facility before coming here but had somehow forgotten by the time I came to Kwik Kar. I brought my car in to these guys for a oil change and they had me to go into the lobby for a few minutes before asking me to come back outside to see the cabin filter full of dirt. I was a little skeptical at first because I can’t believe a filter would look so disgusting but they asked me if I wanted to change it. I said go ahead. In addition, they also charged me for a «second filter» for my 2009 Toyota Camry which didn’t make sense considering my past experiences with other facilities who never mentioned this at all. I thought most cars come with a single filter. At the end of the day, I ended up getting charged nearly $ 100 for an oil filter including an air filter and the cabin filter (that I later discovered was previously replaced over 3000 miles ago). I can’t believe I was scammed by these guys! I will never go back to these guys again. If you choose to bring your car there, make sure you WATCH YOUR CAR WHILE IT’S IN THEIR BAY. There’s no telling what these guys could be doing to upsell you on parts. For all we know, they could be purposely dirtying up your filters so that you are forced to buy something to boost their revenue. And one free word of advice… mechanic shops are subject to Texas Deceptive Trade Practice Act. I’m not an expert in this area but my understanding is that they could potentially be subject up to 3 times the damages for intentionally defrauding you and the defending party will most likely be responsible for attorneys fees. Something to keep in mind if you get ripped off by these guys or some other dishonest mechanic.

Kwik Kar is reasonably priced and fast with no wait on a Saturday morning. I will definitely be returning on my next 3,000 miles ;-)

Ask for prices before consenting to any work. I went in for inspection and they suggested replacing air and cabin filter. I agreed, not knowing they «only use oem parts» $ 60 later I have what I could get from AutoZone for $ 12.

I’m not really sure how to rate this place…
I went in for an oil change at first. They pointed out that I needed new brakes and a new belt. For the brakes, it was true, it had been a while since they were serviced. From there, it turned into new roters and spindles and bearings on the front. I was told and shown an issue with the front brakes that caused the need for such escalation. The work was completed quickly and it seems like quality workmanship. However, I will never really know if they took me for a ride or were honest (in total, my second trip there ended up costing around $ 1700; way more than I started at). I would say just be cautious and get a 2^nd opinion if possible.

Such scam artistes!!!
They will scam you out your money. Find things that they think are wrong on your car which is in good condition. Stop!!! Go somewhere else…

I needed to get a state inspection done and this was the closest place to my home. I admit I didn’t have the update insurance in my car and they allowed me to have it faxed in. Sergio is the name of the man who greeted me when I first got in and really made me feel welcome. I was done in about 30 minutes. Quick, clean and courteous.

These guys are great — the owner is very friendly, funny and will talk :)
They have always done a good job, cleaned my truck quiet well and are very informative. I use to work at a Kwik Kar when i was a lot younger, so I am very aware of what is done at places like this and what is suggested to be bought and why — they dont try to screw anyone over… they are legitimately suggesting things that could better your vehicle.
And my truck has been done in 10 – 20 minutes every time I’ve gone & they allow coupons. $ 40 for 5 quarts of oil, vacuuming, filling up my window fluid, and all around check.

I first had inspection and oil change here and had a good impression about the place and decided to come back for a service on my brakes.
This time the story was completely different. When I arrived I tried to explain to the mechanic what was happening to my car but none of them seem to care. After few hours I called to get an update and I was told that I was going to be charged 89 dol for them to give me a diagnosis which would be voided if I decided to do the service with them so I told them to go ahead.
After few hours I called again to ask if they had a diagnosis and surprisingly they told me something was wrong with my tires and I would have to replace them all. I specifically asked how a problem with tires would give me a loud sharp noise and the person on the phone just told me that was the problem that everything was checked and all my brakes were ok.
Now I’m not comfortable with the recommendation so I go personally to the shop to understand what happened. Once in the shop the same story was repeated so I asked again about the loud sharp noise and at this time the owner said something was wrong with my pads… This is when I got really frustrated– they first told me that all my brakes were good and now I have to change my pads???
End up doing the service as I didn’t want to lose 89 dols but would never come back I wouldn’t recommend anyone to go there.
And if you still decide to go ask for detailed price before you start the service as they have pretty high labor fees.

Went here for state inspection because it is near my house. Did not pass emissions. Juan Carlos diagnosed 4 codes in computer. He specified needing new EGR, DPFE, vacumn leaks and fuel injectors needing cleaning. The estimate was over 1000 for repairs which sounded exccesive to me. I had been moving all day and was very tired. Juan knew this. I told him i was not prepared to pay that much as i was tapped out on moving expenses. He said no problem and said i could leave it overnight if i just signed so his insurance would cover me. I did not read and signed… my fault. We verbally agreed he would not repair without my confirmation. I told him I trusted him (BIG MISTAKE) and would call to confirm. It was closing time. I got call from Antonio at 830a next morn and explained i was not ready to proceed as i needed to juggle my finances first. I called back inquiring about an estimate for brake work as i already knew the ebrake was not holding Which is required for inspection. Was quoted 480 which also was about double what i was quoted elsewhere. I never approved repairs. Next I get a call saying repairs were complete and i could pickup anytime. I was shocked as i never gave approval to repair. I got a ride to go get vehicle, and then discovered they had also done complete brake job in addition to work he specd the day before. The total due as over 1500! I complained and he fired back that i had signed approval for repairs and showed me the paper he said was to cover me on insurance. It was actually repair approval. My fault i did not read it. Andrea the day before was distracting me by complimenting my shirt and then my ring and then even my signature! TOTAL CON, TOTAL SCAM TOTAL RIP OFF!!! I later did research and everything done was priced about double a fair price. I also suspect some of the not visible work was not done. Also vehicle now stumbles off idle which it never did before. Apologies on long post. Hope it prevents others from being burned. Btw Juan also used the God Bless You phrase with me too.

You will be screwed.
I had a pleasant first encounter with these guys, until I asked them to perform a state inspection. Then they destroyed any trust by showing me they’re in the business of milking every penny out of their customers. They charged me $ 40 and said that my front tire didn’t have enough tread. Then they ‘referred’ me to Justin Tires on Fondren to pick up some cheap used tires to pass the inspection. You know darn well there is a quid-​pro-​quo thing going between the two businesses.
OH AND A SPECIAL NOTE TO YOU, HAT-​WEARING MANAGER: You do not make the situation any better by noticing my frustration and then closing the deal with «God Bless You». You made my blood boil. I will never go back to them again, ever.

I am insulted that I have to give this place even 1 star. First off I will say these guys are quick, so thats good. Here’s the rub. I have taken two different cars in for an oil change and both times, within days I have had problems with my power steering on both vehicles. Now I have no proof that they had anything to do with it but I took in 2 perfectly fine vehicles on two separate occasions and left with the same problem in both.
They also charged me $ 5 for a vacuum cleaning I didnt ask for, nor was I asked if i wanted one, nor was I told about it. I found out after I left. It is safe to say I will never go back and would never recommend this place for anyone.