The Woodhouse Day Spa

So The Houstonian Trellis Spa is typically my go-​to for a real «spa experience» from the float pool to the eucalyptus-​infused steam room. I don’t spa as often as I’d like, but when I do, I go all out and I appreciate places with more amenities plus outstanding services themselves.
I’ll be honest, I’m super picky and was worried having to come here because the reviews were spotty, but decided to give it a whirl when the Houstonian was already booked up and it was close to home. I called about 2 wks in advance, set up all my services and then called back to request providers who were more experienced because previous reviews had mentioned most were newbies, right out of school. I mentioned this when I called back and the receptionist seemed kind of clueless and didn’t seem to know anything about the providers’ experience. And sounded put-​off when I mentioned the Unilocal reviews and replied «those reviews are subjective»…uhh duh, I’m an avid Unilocaler and don’t go to pretty much any place without checking HONEST reviews first. The receptionist should be accommodating regardless. I’m sorry if I’m paying $ 200 for a massage, I don’t want a novice, I want someone with experience. I almost canceled at that time because I was afraid I’d already been black-​balled, but it was my anniversary spoil– myself-​day and no one was going to get in the way of that.
The services themselves were great. The 2-​hour Swedish massage: not the blow-​my-​mind massage I was looking for but was definitely on point. My therapist (Gregoria) did some light stretching with me which I’d never had in a Swedish which was a nice surprise. I was relieved when she told me the many years experience she had. Not the falling-​into-​walls kind of relaxation I typically like afterwards but the eyes-​half-​closed-​smiling-​with-​messy-​bun kind of relaxation.
The illuminating facial ($ 150): was decent, my fave part was the aesthetician herself (Ally), she appeared to love what she does and educated me on skin care, how the get rid of cellulite, etc. Just wish there would’ve been more facial and scalp massage throughout. I was sad when I thought, how embarrassing it would be if I’d have to write that her breath smelled like eggs and vinegar in my review and had already decided to just leave her part out on the review… luckily, I realized it was the chemical peel itself that stunk! Thank goodness! I’ve had a few services, not here though, with providers with smelly breath, that’s the worst! If you’re gonna be so close to someone’s face providing relaxation, please, please, pop a tic tac!
The Woodhouse signature seaweed pedicure ($ 95): done by nail tech, Edith, was good after we got around the confusion that I was there to get a pedicure and not a manicure which they had mistakenly had me scheduled for. When I booked my pedicure and said I would need shellac removal and application, they assumed they misheard me because no ever gets shellac on their toes… really? I didn’t want to be made to feel as if they were making an exception for me so I settled for the regular polish. The owner said she wouldn’t charge me for the $ 15 removal fee due to the confusion (however they quoted $ 10 removal and $ 15 application when I booked). But they gave me 2 mimosas and I forgot about it while I enjoyed my pedicure. The owner surprisingly offered a 3^rd mimosa, as a previous Unilocaler had said there was limit of 2. Wine understandable, but a mimosa, keep ‘em coming! They have Butter brand polish and CND vinyl (said to last longer than regular, less than shellac, no up-​charge, gimme that vinyl!). I wish there would’ve been more reflexology/​massage, but overall solid performance. Edith offered to let me take home the seaweed, but I passed. Apparently, you can use the seaweed another 2 – 3 times and still get the therapeutic properties out of it.
The staff: overall very friendly, the receptionist seemed to need a little more training. Push products a little too much for my liking.
Amenities: this is, by far, my biggest disappointment with Woodhouse. No steam room, no small pool or hot tub, and absolutely NO SNACKS :(which hurt my heart, not even some trail mix or M&M’s. Yall peeps know you don’t have time to order a meal from Dish Society next door if you have services scheduled back to back. I’m a working woman who can’t linger all day in a spa, trust me I’d like to! I would’ve so appreciated anything edible. Really only lotion and mouthwash in the locker room. And the smallest dry sauna I’ve ever seen (see pic), only one person can be in it comfortably at a time. Nice quiet room.
Conclusion: Woodhouse provided me with overall good services, but not an exceptional experience. I might go back if I want one service (still need to try a sleep treatment or lazy days body treatment). But I’d rather go to Trellis nearby for the amenities/“spa experience”, the slightly higher prices are worth it.

I love this spa. It really doesn’t get any better than this. I’ve seen people below complain that it’s in an apartment complex… so what?! Do these people not live in the city and know that sometimes businesses are at the base of nice apartment complexes? Silly complaints. Regardless of where it is, it’s immaculately clean and welcoming.
The services are great, the quiet room is nice and relaxing. Just make sure to get there early, before your scheduled service, to be able to enjoy the quiet room and have plenty of time to get undressed and unwind. In the past when I have run behind, it was my fault for getting there at the time my treatment was scheduled, instead of early to ensure everything ran smoothly.
I’ve also bought products from them as well, which I’ve loved. The products are pricy, but that’s to be expected. They’ve been worth the price and have helped me with some of my skin issues.
The ambiance of the treatment rooms is very relaxing, and I’ve enjoyed each service that I’ve gotten here. I highly recommend the Woodhouse Day Spa if you’re looking for a spa experience where you can linger and really sit back and relax.
Another thing they do is they go get you food from either Dish Society or Zoe’s across the street that you can eat in the quiet room before, between or after your treatments. I’ve just made an appointment, and I plan on taking advantage of this amenity!
This is a great place to go solo to unwind or with girlfriends.

DO NOT GO HERE! Their «Manager» just called me back after I had been emailing them to schedule an appointment for 3 women, I was told we could schedule Saturday Dec 5^th at 9am. The manager just called, told me no, she would not honor that, she couldn’t just hire more staff, told me to have a great day and literally hung up on me. HAVE YOU LOST YOUR MIND??? HORRIBLE MANAGER AND I HOPE YOU LOSE YOUR JOB. CUSTOMER SERVICE PAYS YOUR PAYCHECK #youneedarealitycheck

Very disappointed. While the spa is clean and gorgeous. That’s where the spa experience stops.
My third time to visit… Every time different employees. Which are all young and learning. And while they must start somewhere, it shouldn’t be a spa where we are paying good money to feel pampered and relaxed. I left feeling very disappointed and while I live across the street, I won’t be going back, if I just wanted a massage or facial I could go to massage envy or hand in stone. We go for the «spa «experience, two thumbs down.

I love this spa, the staff is so friendly, the atmosphere is so quiet and relaxing.
The relaxation room is just beautiful
Ladies room is something else. Spacious and clean! Like love the sauna!
The massage rooms are big enough and very cozy. Massage therapist are professional. With a firm and gentle touch!
Facial are awesome, they put me to sleep! My skin feel so clean and flawless after!
Pedicure room looks so clean, and i love their chairs, very modern. They use good quality products and my technician was very professional too, she did an awesome job, making my toes look happy!
I had a Groupon just to check them out, it was a good deal for such a nice treatments, every cent was worth it.
I will definitely coming back to this place… I been in others well known spas in Houston, but this is one of the best, modern and hight quality installations. And also they atmosphere is so quiet, like a spa should be.

I have to admit that I am a spa junkie. With that being said I was overall disappointed with the quality of service. I bought a Groupon to check out this spa. If it seems like too good of a deal, there’s a reason.
The spa is located in an apartment complex. The front desk girl was very nice and polite. She asked for our sizes, and showed us to the locker room. A bit on the small size but clean. After we get ready, she shows us to the waiting room which is cozy and relaxing. I liked that they provided a variety of alcohol, tea or water.
The massage rooms were big and spacious. It had a relaxing ambiance. The massage itself was ok. I hate when the therapist ask for problem areas, but don’t focus on them at all. The massage was for 50 minutes, but she finished in 45 minutes.
The facial was probably the worst I’ve ever had. I felt the technician just started that day, and couldn’t give any advice. The worst part was there was no neck and shoulder massage during the face mask portion. She was literally thumbing through a magazine which was super annoying and distracting.
At this point, I just wanted to leave, but still had a pedicure left. The nail tech wasn’t friendly at all. She rushed through everything, and the entire pedicure was done in 25 mins. Again, it just seem like poor service that’s not focused on quality.
They give you vouchers to use on your next visit, and I just trashed mine. I’ll stick to the Houstonian or Fiori Spa for my quarterly spa treats.

I am so disappointed. I have frequented the Woodhouse Day Spa in Slidell, LA for years, as I am from the area. I have also purchased numerous gift cards from that location as gifts for family and friends. This location in Tanglewood is so different. I bought a Groupon to try this branch out. I called to make an appointment, and the receptionist was very nice. The first available was about 1.5 months out, and when I said that I really didnt want to wait that long, she offered to put me on the call if there is a cancellation list. I thought that was super! She also said that I could call back every couple days to check if someone may have just rescheduled and left an opening. Great! So, I called back, and I get a different receptionist and explain why I am calling. She looks and finds there is an opening. Now, I am super happy, so she inputs all my info to schedule the appointment. Then the bad part comes… I must put a credit card on file. I asked why it must be on file if I already prepaid. I was told it is for cancellation purposes. I said that I was willing to forfeit all of what I paid ($ 225) for my groupon, if I didnt show and that I would put that in writing if necessary. But, I didnt feel comfortable giving my credit card over the phone so it could be kept on file at a business that I had already prepaid for service. I was told that is just policy. I asked to speak with the manager and was told she just stepped out and that I could call back later. So, I called back about 10 minutes later and asked to leave a voicemail for the manager… nope you have to leave a written message that this receptionsist will give to her whenever she is free. How in the world can I trust giving a business my credit card info over the phone to be put into some file when they dont even have voicemail for me to leave a message for the manager. I have never had to give a credit card in LA. I call to book an appointment, and guess what, I dont pay until after my treatment!

First time visiting this spa. They were very flexible with scheduling even calling me back when a better spot opened up.
Massage was mixed up when front desk did not check me in and I did feel rushed. Would not go back.

I’m sooooooooo picky about spas.
I’ve been to Canyon Ranch, The Spa at Lake Austin, Travaasa, the and the best spas in NYC.
I’m sooooooooo picky about spas.
I bought a Groupon for a massage, facial, and pedicure, which I do often for new spas, to try them out. But I rarely post anything positive.
This review is entirely positive. Spa is beautiful, conveniently located, quiet, music is perfect (selection and volume), rooms are impeccably clean, changing room is large enough, with enough clean lockers, showers, fluffy robes.
Staff was more than accommodating and helpful. And I got 2 mimosas, included! (2 is the max, completely understandable). The quiet room is beautiful, just dark enough, with the comfiest furniture. Only complaint was the noise from the restaurant next door, but this is not Woodhouse’s fault.
Services were awesome.
Everything felt clean, every treatment was on time, technicians were professional, front desk person was very nice and showed me around.
I’m soooooooooo picky about spas.

Woodhouse Day Spa is exactly what I needed and what Houston needed! It is beautifully decorated. Serenity and warmth exudes from the entire space. Greeted right away when I walked in, given a very comfy robe and slippers. The one miss is that the associate didn’t show off the amenities. They have a steam shower and a dry sauna. I could have warmed up my muscles. The treatment I choose was a Swedish massage and a rainfall refresher. Melissa was GREAT! Very professional, communicative about the service, but not chatty. I wish I could go here daily.

This day spa is quite cozy and very relaxing. I came in for a package that included a facial with eye treatment, massage, and pedicure.
Location: Tanglewood and it’s in my neighborhood so that is an instant yes. The parking garage isn’t too busy so parking is easy.
Locker Room: The locker room is a nice standard spa locker room with showers and a infrared sauna at no additional cost. The robes are great thick and luxurious. I didn’t care much for the slippers but they are anti-​bacterial so that’s a plus.
Tranquility Room: I loved the this room. Its like being in a victorian parlor with chaise lounges and a fireplace. The room is dimmed and very quiet. I enjoyed the spa snacks of nuts and dried fruit.
Facial and Massage: My facial and massage was performed by the same technician which is a first for me. I actually loved that I didn’t have to get up between services to change rooms. I enjoyed the facial more so than the massage. I think I’ve just become partial to reflexology.
Pedicure: This was almost a bad thing but it turned out great. I had originally called to ask if I can have the shellac pedicure. The receptionist said it shouldn’t be a problem but when I told my technician she said that they don’t do shellacs for toes. I was irritated since I called to confirm the service. They went ahead and allowed it at an additional charge which wasn’t an issued. My pedicure, the organic sugar scrub, was fantastic. The products they use are all top of the line. CND and Butter.
Overall I liked the atmosphere of Woodhouse Day Spa a lot. However, it’s about the same price as Trellis so I would rather go down the street to take advantage of the amenities at Trellis.