Vein Clinics of America

I want to say first that Dr. Somani is really great. He is patient, gentle, and kind. He and Mary (awesome sonographer) were so friendly and wanted to make sure I was comfortable during what can be a very scary procedure. Dr. Somani offered to have my music piped in during my procedures or to listen to meditative music to help ease any anxiety.
I’ve also really had great customer service from the front desk.
So, why the 3-​stars and not 5? Well, that comes to the back-​end of things with billing.
During the free consultation they provide a detailed outline of your treatments and billing based upon your insurance, or lack thereof. They also make you sign a waiver that says you understand billing with insurance can change and as such so may your charges. I am just starting out in my career and I live paycheck — to — paycheck and have no savings. It took careful planning, and help from my family, to help me receive these treatments I have been putting off for 10 years (they finally got really painful and Dr. Somani found out that I had massive veins with aneurysms near both of my knees — so this was not cosmetic). I have been making the payments upon each visit and no one has ever said anything to me, so I figured they were right — that I have great insurance that I don’t need to worry about — and that everything was going according to the payments outlined in the original plan. Until about a week and a half ago when everything changed. After two visits that were back to back when their credit card machine was down I knew I would be waiting on a bill from them. Then I received a call to verify my address — they had the wrong address for me (I’m still baffled by this) which they only found out after the kind person who had been receiving mail for me contacted Dr. Somani’s office. There had been three letters sent to the wrong address. I realized that three letters was many more than the one letter I had been expecting so I contacted the office about my remaining balance — they told me double the balance I had been expecting and I was in shock. I just finally received a detailed outline of the payments and it does appear that my insurance didn’t cover what they had told me it would.
While that’s frustrating, what makes me a mixture of angry and disappointed is that:
1) I still have not received any letters/​bills from the office,
2) according to their records they knew I was giving them insufficient payments as of two months ago, and
3) NO ONE bothered to pull me aside during one of my many appointments to discuss these pressing financial matters.
I wish that when it came to keeping me apprised of the financial situation that I was given the same care as when I was in the procedures. Now, I have no idea how I can pay this and/​or when I’ll receive anything from them about it. I have no idea where I stand with them and this isn’t the kind of treatment I deserve. I have been losing sleep and it’s been affecting me at work.
I think that if you have great insurance and a few thousand dollars laying around, that this is a great place to go because of the awesome medical attention you’ll receive. However, if you are barely making ends meet like myself you may want to wait, if you can, before receiving treatments.
Make sure that they are upfront with you about money and ask every visit where your account standing is. I wish I had as I wouldn’t be in the awful position I have found myself to be.

Dr. Sumani has done a great job with my veins, I’m a waitress before the treatments my leg pain was through the roof. The flexibility of scheduling is great, the only complaint is one of the the ladies was very aggressive about collecting payment to the point I wanted to discontinue my treatment with this office

Dr. Somani has taken excellent care of myself and my advanced, severe varicose veins. He is an excellent physician with high skill and expertise with a personality that is caring and compassionate. He has surrounded himself with staff that is equally excellent in what they do at the clinic. The office staff has been friendly and efficient and quick to answer any questions regarding billing and scheduling. The ultrasound tech and nurse have gone over and above making sure that my needs were met. They have answered all my probably outlandish-​sounding questions. And they, too, have many years of experience, displayed high skill, and have consistently put my comfort high on their priority list. I recommend them to anybody who needs varicose vein intervention, no matter how severe or minor.
In case you wanted to know, I had such advanced disease that started when I was 20. I am now 50 years old. To treat this severe of a situation, I needed 6 laser treatments (3 each leg) and then 5 injection (3 one leg and 2 the other). They give custom care. I notice some people only need a few appointments and someone like myself required more and they made sure than I got what I needed. I have received my final injection this week. I am impressed with how much better my legs feel. My treated veins are closed now and steadily fading away. No more pain. No more fatigue. No more restless legs. Its Christmas in July for me!

Dr. Somani and his staff are very friendly, professional and skilled in laser and sclerotherapy treatments. My legs were thoroughly examined and my treatment was inside out. We started treatment with the deep veins that were the cause of the heaviness in the legs and the visible veins on the surface. I believe this approach is the best for long term success.Dr. Somani made it a priority to make me feel as comfortable as possible during treatment. His staff is so friendly and we would always talk and catch up when I was there. Now that I’m finished with treatment I’m really happy to see how the condition of my legs improved. They feel and look so much better and that’s even before the sclerotherapy. I would highly recommend Dr. Somani and his staff at the River Oaks location.