The leather handbag I bought here is wonderful, great workmanship and fantastic quality leather. The customer service was great, very patient, and willing to show me dozens of bags and let me poke around at all of them for a really long time until I finally decided on which bag I wanted… patient, polite, and extremely helpful! Only wish I needed to buy things from them more often! :) The price may be a little higher here than something you could buy off the internet — but the service is something you wouldn’t get from an online retailer.