Goodwill Industries of Orange County

Excellent store! Great quality of donations. Plenty of parking. I was very impressed by how friendly and courteous the staff was and how easy it was to find everything I needed. Will definitely return in the future.

I ordered and paid for an item online. It’s Goodwill so they obviously have it in stock. It’s not a regular store so they don’t have to replenish inventory. I bought and paid for the item and days later I get an email saying the item is on back order. Which really means they sold it to someone in person. They did apologize in an email but that doesn’t excuse poor business practice or mismanagement of there inventory.

Like many people I always donate unwanted stuffs whenever I organize the closets or before moving. Lately I have the habit of browsing this store with some friend in our spare time. We enjoy doing it because we usually find stuffs that no long in the market, especially nowadays everything is from China with no value.
I was told that Goodwill makes tons of money because the company sells stuffs that are free from those who donate. People feel bad when they throw stuffs they had to pay to get so they bring to Goodwill. Goodwill claims that they use their business to help charity. I don’t know if it’s true or not and how many percent of the income they make go to charity. Everyone knows for sure that the company makes billions of dollars thanks to all the free stuffs.
Don’t think they sell cheap. The same item brand new at the detail store listed $ 10, Goodwill charges 6 or 7 dollars. Some item is even cheaper when it’s new at store like Target, Walmart… So be careful.
I notice that Goodwill has a very special glue for the price stickers. Most of the time they can not be removed or they ruin the merchandise if you try to take them off, after you purchase and take home. I wonder why Goodwill has to protect its merchandise that way. I don’t get it.
Since this store has remodeled, they start selling new merchandises. It seems those merchandises are from the retail stores and they can not sell so they gave to Goodwill; however, the price is the same as it’s from those stores.
I wish Goodwill stores would not charge too much for used and unwanted merchandises since if we had not been broke, why we should have shopped at Goodwill, right?

Newly remodeled! It feels fresh and new! Sales and great prices, once again! They moved out a lot of clutter and re-​organized the entire place. The staff was friendly and helpful.
Clothes, shoes, belts, purses, electronics, glassware, albums, movies, books, musical instruments, toys, gadgets, and more!!!
I really appreciated this place again.
Two sales up!

Awesome goodwill! I found everything I needed and there’s a huge selection of clothes!

This Goodwill is better than most I’ve been too. I didn’t find anything but that doesn’t mean I won’t next time. It is a smaller goodwill but thats ok.

One of the better Goodwills but also one of the most cramped. I’d definitely go back though.

I’ve come across great finds at this goodwill! It’s literally up the street from my house so I come here often to leave donations. Browsing around you always find little nic nacs. There is always new-​ish or completely brand new items from target– they donate constantly to Goodwill industries. Clothing, furniture, appliances, household products, books, etc– there’s always something you can find from a good hunt. All the associates are very friendly and helpful also. The earlier you go the better, people come here from far away just to hunt!

Great selection of women’s clothes and shoes. If you spend hours searching you’ll find great items. The store can be overwhelming by the large amount of clothes but the store is usually organized. The staff is helpful. There is a bathroom in the back of the store and not the best. Could use a good cleaning. Lots of items for teenagers like Roxy, Billabong, Quicksilver, juicy, Pink. Plenty of parking during the week.

Love this place! The HB location has a ton of brand new finds from Target’s «leftover,» still-​packaged items. I’ve found brand new floor lamps, table lamps, wall shelves, solid t-​shirts, end tables, etc. This is a great place for finding unique paintings and wall prints, as well. I found a great beach-​themed print for $ 14.99 that I reframed and rematted and it looks great! Stop by if you have 10 minutes to browse. You will find something good.

Big store but very unorganized and every rack is crammed so full you cant move pieces to actually look. Very hard to find anyone to help you. I did find a Roberto Cavalli tank and a Day Birger et Mikkelsen top at reasonable prices. They do have 50% tag sale so that’s a bonus compared to Long Beach but they do not have Military discounts.

This goodwill rocks! I needed an HDMi cord and didn’t want to spend 20 plus dollars for
what did I do? I went here and saved over 20 dollars! Whohoooo! I love a get over! Found the HDMi cord I needed for 7.99. Now that’s pimp!

this goodwill looks pretty dumpy when you walk in, but just like all goodwills, you’re bound to find something good when you take the time to look around!
i came here while waiting to be called for my mona lisa reservation, and the fiancé and i scored two (one new, one used) board games for $ 4.99 total! they had a 50% off presidents day weekend sale going on, so i’m sure they have those kinds of discounts periodically!
the glassware wasn’t very well stocked, and the electronics… ew.

This used to be the best-​kept bargain shopping secret in OC until Goodwill thought it would be a great idea to let full-​time independent buyers hang out in the back of the store and scarf anything good that comes out on the carts.
The «Goodwill Rats» — as my friends and I call them — lounge all over the furniture for sale in the back of the store, conducting business on their expensive smart phones, selling all the good finds that could have been YOUR good finds. They even sell items INSIDE the store to Goodwill customers; or sell stuff just outside the entrance from people who contact them through their ebay and Craig’s List ads. It’s really sad that they have taken one of OC’s best bargain stores and turned it into their own personal money-​making scheme. And they’re ALWAYS there when the store is open.
Be warned, you take your life in your hands if you get in their way when a cart is wheeled out with new stock from the back room. If you’re between them and some coveted item, they think nothing of hip-​checking or pushing you FORCEFULLY halfway across the store so they can get it first. They also verbally threaten the younger and older patrons if they dare buy something that the rats want.
It is beyond belief to me that Goodwill puts up with their behavior and even ENCOURAGES it. It is common to see staff advising the rats when the good stuff will be coming out of the back room. It is also common to see money exchanging hands in the Goodwill back room between the «Goodwill rats» and store personnel. This is supposedly a big corporate no-​no, selling Goodwill goods out of the back room to second-​hand stores, but what the home office doesn’t know won’t hurt them right?
The store still looks like it is loaded with great stock. But look closer. It is all junk that the obnoxious bullies at the back of the store don’t want. Once upon a time, you could find designer clothes and stereos and vacuums and just about anything here. Now it’s just bottom-​of-​the-​barrel paint-​spattered Target clothes and total drek and nonworking electronics.
Sure, the store still has plenty of customers on weekends, but gone are any stories about finding antiques or the latest piece of computer gear. The Goodwill Rats take it all before it ever reaches the shelves. And the rats have infested this Goodwill store for over a year, so it doesn’t look like they’re leaving any time soon.

I go to the goodwill at least once a week. I have found some really nice items here. I like this one because they get alot of the new target stuff. I buy a lot of my cloths her too. The store being organized is ok stuff is just put on shelves and racks but done in categories. i.e. glassware, kids, women’s, men’s ext. the one thing I don’t like is sometimes the staff I’d really rude. Acts like they are better then everyone else. I mean its goodwill people you are not better then anyone else. So overall I like coming here even if some employees are stuck up!

Boos:
1) The layout of the store is strange and feels a little unorganized… I can’t tell what’s women’s and what’s men’s once I start going into the side of the room where the two genders eventually meet.
2) When I went, pants were not hung in a way where the back tag with the size is in clear view for easier searching
3) Could just be the days I went, but the selection of clothes seemed kinda bad or low quality
Yays:
1) There is a decently sized men’s section unlike most Good Wills we’ve been to!
2) The housewares and electronics section is the best I’ve seen yet for Good Will. I scored an almost brand-​new looking streamer that is identical to the one at home (whose life is almost over out of years of use)

Treasures! I only dress in fall and winter attire and it is infuriating that Target doesn’t cater to like-​minded (dressed) people. Really. What is that?! I am looking baller in my eight-​dollar linen blazer with faux-​shoulder pads at my office job right now. I found this gem where I find all of my working professional clothes – on the blazer rack. The blazer rack can barely contain all of the mid-90’s righteous female attitude that is The Blazer. Listen ladies, take it from a working professional: DO NOT WEAR LACEY SHORTS TO THE OFFICE.
With that said… If you’ve got time before work maybe get your Goodwill blazer dry cleaned. If not, no worries. Yes Goodwill is notorious for their own special Goodwill scent, but having a Goodwill scent will not negate your professionalism.
Womyn!

Wow, this is the nicest thrift store I’ve been to. Very nice employees, clean fresh smelling store, and lots of selection.
Biggest book selection I’ve ever seen at a thrift store. Rows and rows and rows of Library style bookshelves filled with all sorts of stuff. Hardback book are $ 1.99 and paperback are 99 cents.
After going to two garage sales and three thrift stores my wife finally found what she was looking for. We got a small solid wood desk with drawers for her sewing machine. It was only $ 14 and the employees loaded it up in our SUV! What a deal!

So I did like this Goodwill and was able to find several pieces of housewares that I was looking for.
Another reviewer mentioned a group of men who hang out by the back of the store and wait for them to push out the carts of stuff to pounce on and she was totally right! It was frigging hilarious, to me. Hey, if that what it takes to make ends meet, mad props.
I totally broke a piece of glass right at the register and they were really nice about it. They didn’t send anyone to clean up the tiny shards I couldn’t pick up though, so wear closed toed shoes.
Knocking one star off cuz I had my grossest thrift experience to date… Picked up a dog AKC bed cuz I know they carry a ton of Target salvage… Unfortunately, this bed was covered in dog pee. C’mon, that’s not Goodwill standards, is it? Luckily, I had my antibacterial goop and wipes, but still.

Stopped in this Goodwill over the weekend — didnt find what I was looking for but found plenty I didnt need but had to have :)
The cashier was really friendly, which is always nice.