Stater Bros. Markets

Never in my life will I come here again. I placed a cake order for my daughter and the following day her dad went back to stater brothers to pay for the order. I went to pick up the cake order and walked out seeing that it had already been paid for. Well a few mins later a cashier comes out to talk to me about not paying for my order and while she’s out there the bakery manager comes out as well. So I call my daughters dad and he confirms he did go in and pay for the order. Needless to say we had to pay twice for my daughters cake. So we ended up paying $ 60 for a damn stater brothers cake. I should have went down the street to Cinderella Cakes for that price. Than the cashier told me to bring in his receipt and they would refund my money. Well I’m sorry Ms. Cashier not everyone has time to stop by and get money refunded we all work around here. Maybe Stater Brothers should find a better way to keep track of these things.

I shop here every week. Clean store, friendly staff and a great meat counter.

Very big Stater bros conveniently located across from Target! The customer service here is the best I’ve seen at a chain market. Probably up to par w/​the customer service at Whole Foods or even better LOL. Normally when I call in to check if they have a specific item, I’m not put on hold forever and I’m actually being helped by someone who sounds like they love their job and can speak clear english. Most other markets have horrible customer service.
They have all varieties of any and everything you can imagine. Aisles and aisles of sauces/​dressings/​marinades! Same goes w/​their cheese selections, cereals, juices, milk, etc. The market is kept very clean and I’ve never had to wait too long at checkout.

This is my favorite grocery store — I am in here 3 – 4 times a week. the selection, quality, and especially the customer service is awesome! I’ve never had a bad shopping experience in the 4+ years I’ve been a customer here. The cashiers are very friendly. :)

I love this Stator Bros, It has a small town feel to it compared to Albertson, I live in downtown and travel to this store because of the friendly, helpful and availble people working there. they have everything I need and the price definitely beat the others stores.

Prices are good and the store is clean, but do not buy your meat here!
Nasty! They do not label their meat USDA and now I know why. NASTY! NASTY NASTY!

Stater Bros! Best grocery store ever! (no bias here)
Charmaine, Rick, Kristie, Debbie, Alicia, Marcy, Melissa… You name them all! All the people who work here are absolutely fabulous. The management is wonderful, so is everyone in all the departments!
The prices can’t be beat… I refuse to shop at any other grocery store! Thank you for existing stater bros!

I just went in for a few things on my lunch break, I don’t usually shop at this store. The store is pretty clean and nice, but the cashiers are lazy. My cashier checked out all the ladies groceries first, I think she was hoping a bagger would come and bag for her, but the only one I saw had to go and do something. There were plenty of cashiers, why don’t you guys bag for each other? My cashier had a huge pile of groceries and a cashier walked by and opened a new register, so me and the people in my line had to wait for our cashier to then start bagging groceries. I won’t come back here unless I really need something.

I come here for the sale goods and that’s usually fruits, veggies, or packaged foods that probably have tons of preservatives. Where this store fails is where most chain stores fail. Meats are horrible. If I had remembered, I would have taken a picture of the pack of Foster Farms chicken thighs that had quite a pool of blood and water in it. And that’s their ‘premium’ brand. Their generic is some brand I never even heard of while I was a starving student. Their baked items aren’t so great either.
They do have some items at times that are to pull you in, especially around the holidays. I have no problem walking in and out for just 4 12 packs of Coke/​Pepsi or whatever it is. For that, and the general cleanliness of the store I give it a ³⁄₅. I’d give it 2.5÷5 for their weirdo cashiers but they try to be nice so whatever.

Okay there is only 1 reason why i give this place 5 stars they have the best steak choices.
If you love steak as much as I do then here is a tip for all of you steak lovers.
The next time your in the mood for Rib-​eye Steak don’t buy it! Look for a steak called Chuck-​eye instead. Trust me I used to be a butcher at that exact location and I know what’s good for the value.
Basically Chuck-​eye is just like Rib-​eye but it’s closer to the chest of the animal and it’s better in my opinion.
Also look for a porterhouse seasoning. It has just the right combo of herbs and spices.
The best way to cook this killer Chuck-​eye steak is too rub it down with the porterhouse seasoning on both sides. Turn on the Oven and set it to Broil and move the rack up to the top so that your steak will sit right under the heat. Now I like my steaks medium rare so for that you should do like 2 minutes on each side.
BAM in 4 minutes you just made the best steak you will ever eat!
I SWEAR TO GOD IF YOU DON’T LIKE THIS STEAK THERE IS SOMETHING SERIOUSLY WRONG WITH YOU!
I have added pictures of what to look for when you go to pick this steak up.

I probably go to this Stater Bros. every other day. It’s kind of ridiculous how often I am there. Sometimes twice a day. One of the cashiers knows me now.
It’s close to my house. The store is clean and always well-​stocked. They have plenty of good deals and things on sale. Stater Bros. is usually cheaper than most other stores. The staff here is friendly and all around I recommend this Stater Bros.

No Coupons necessary… my kind of store. They always have everything priced really reasonably, they are clean, they treat their employees well, they have some bomb fried chicken, and one of the best meat counters around. I will always be a fan of Staters.

Go early in the morning. Less idiots. Lots of dumb old people though.
The butchers are not friendly in fact they are rather arrogant. Two of them are ok, I’ll get their names and post the cool people. I’ll leave out the crabby arrogant ones names and you can draw your own conclusions…

Mark, one of the managers is unprofessional and rude. He has no business running such an important neighborhood market. My family has been going here for years. Mark in one instant has ruined years of good customer service. We as an entire family are very seriously considering changing stores. MARK WE ARE SPREADING THE NEWS, about your unprofessional treatment of people.

I have lived in this neighborhood for 21 years and have been an extremely loyal customer to Stater Brothers. After hearing about how poorly Mark, the manager, treats his employees I have lost all respect for him. It is so disappointing to hear that such a nice store is being corrupted by this sad excuse for a man. If he believes treating people with disrespect is the right way to run this store, then I do not believe he should have the right to be in a manager position. His condescending attitude should not be tolerated by anyone. He is the perfect example of a guy on a power trip. I almost feel bad for him that he is so unhappy with his own life that he has to take it out on his employees and treat them with the upmost disrespect. ATTENTION CUSTOMERS AND EMPLOYEES: DO NOT TOLERATE MARK’S UNPROFESSIONAL ACTIONS, IT IS UNACCEPTABLE!!!

Normally, I would say this store rocks, but after today’s experience I think I’ll go elsewhere. I guess I inconvenienced the cashier (s) when I attempted to buy lottery tickets. I tried the machine but it was broken, so after having the original cashier ask me to step aside and wait, after they had already collected my money, it took two other cashier’s the final one extremely rude to get my tickets. If you don’t have time to sell them, don’t sell them. If you don’t want people to spend money in your store (my grocery bill was over $ 100 not including the tickets), then keep treating them badly. My mistake is that I was too nice and tried to even apologize for the machine being broken. Why is any of that my fault? It took about 20 minutes to get two $ 10 lottery tickets after I had already spent 30 minutes in the store and another 10 checking out. You just lost a customer.

I stopped in here really quickly today to look for one specific item.
Well, technically three.
Im on a major search for the three Lays flavors… Chicken and Waffles, Cheesy Garlic Bread and Sriracha. They only had the Sriracha. This was I believe my 12^th store Ive searched. Yes, seriously.
Anyway, back to this store.
It was a quick run in and buy one bag of chips experience but this store looked very clean and the gentleman that checked me out was friendly enough.

The store is clean is the only reason I gave two stars. My daughter and I were cutoff by employees while trying to enter an isle. Ok so maybe it was because they were young. But then it happened two more times. No excuse me or sorry. Just flat out rude. Go and shop somewhere else where your business will be appreciated.

I really like this local grocery store. I don’t feel like I’m getting ripped off when I shop here, compared to Ralphs & Alberstons. The meat case seems a bit limited, but it’s okay.

I have been a dedicated shopper since I can remember. I’d even drive further than I really wanted to just to get your low low prices.
So I’m sad to say that you have now lost me as a customer.
A few months ago I alerted you to the fact that one of the clerks in the deli had some strange infection of the mouth. I even gave the manager of the Huntington Beach store the meat that the icky-​mouthed man sliced for me, telling him that I just couldn’t risk eating it.
I’ve seen this man talk, laugh and cough as he slices your yummy meats and fine cheeses… and frankly it’s made me lose my appetite.
I went back a few weeks ago, as I needed your low low prices without a club card for a party I was hosting. I headed to the deli to pick up 10 pounds of your White Rose Potato salad that I love so much… and who should I encounter? Why it was the same icky-​mouthed man I complained about months ago.
Now, I understand that in these poor economic times it’s hard to find and keep a job… and I would never want someone to lose their income. Therefore I suggest that he be reassigned to a position that wouldn’t require him to have a clean mouth. Say a janitor or loss prevention?
You may have been so busy running such a busy and thriving store that you may have overlooked the fact that this man has white pools of sticky spit in the corners of his mouth. You may not have noticed that his teeth are in fact, greenish-​yellow. And you might have accidentally bypassed the disgusting puss that propels itself from his mouth when he speaks.
But alas, I have not.
Today was the final straw.
Today is the day I made the conscious decision to boycott your store.
I came in quietly… headed straight for the deli, turning the corner slowly and just enough to see if the icky-​mouthed man was on shift. Much to my dismay, he was.
But dammit, I needed your low low prices on a no-​trans fat fried chicken meal for my family. I was running short on time. I didn’t want to turn around and drive to Albertson’s. So I was faced with a choice. Do I stay and potentially acquire some communicable disease from the icky-​mouthed man or do I get out while I still have a chance?
There was one small glimmer of hope… there was someone else on shift as well. I tried to get her attention, but she was busy helping another hungry customer.
That’s when he noticed me. He saw me… the icky-​mouthed man was headed my way. I tried to look busy. I slyly picked up a package of Smoked Gouda and pretended to read the ingredients. But he was too quick!
He leaned over the counter and asked if he could help me. Egads! What do I say? What excuse can I make? How do I tell this man that the sight of his face make me want to vomit? How do I tell him to go away and never come back? I said, no thank you, I’m being helped. He glared at me. Did he figure me out? Does he know I’m lying and that I just don’t want him to breathe a single breath on my warm and crunchy fried chicken meal?
He stalked away. And I was elated. But still hungry.
I waited nearly 20 minutes for the other clerk to come to my rescue. Just to find out that there was no more white meat chicken.
At that moment I knew.
I would never shop at Stater Bros again.
Oh Manager of Stater Bros in Huntington Beach, CA… why have thou forsaken me?
Please do something about the icky-​mouthed man before you lose another loyal customer.
In all seriousness. This is not just someone with a salivary gland issue or a build up of spit. His mouth genuinely has some nasty shit going on. I talked to my dentist and he says it could be a few different bacterial infections. At the very least, make the guy see a doctor.
If it turns out to be something contagious, I feel bad for anyone who gets that slice of meat!