Freedom Powersports – Hurst

I bought a new Victory from these guys last summer. The one thing I can say about this place is the staff have always been extremely nice. I went in here to tire kick a few times before I bought my current bike and everyone was friendly and enjoyed talking about bikes. They didn’t try to lowball me on my trade and made the same offer I got from other places without me having to haggle first. Other places made me a low offer and I had to counter before I got the right offer.
Also, I like the fact that they have so many brands under one roof. I went in looking for a Yamaha, but ended up buying a Victory. Not because someone steered me in that direction, a certain bike just caught my eye. They also carry Suzuki and BMW and have a large used selection of all brands. If you are looking at a brand they carry they will have EVERY new model available, which is very cool.
The only gripes I have is they don’t want to deal much on the price and Victory gear selection. You are going to pay top dollar for popular bikes. They did throw in some gear with mine which was better than nothing and it was the middle of summer so kind of understandable. The gear problem is sizing. They might have 15 size smalls of a shirt I like and no other sizes! If you’re looking for Victory gear you may have a problem finding anything that fits unless you eat salads all the time or are female.

Had my bikes serviced there and bought my latest from them as well. Overall a really nice group of folks. Really like the fact that the service guys are willing to teach me how to care for my rides (me no wrench good but I’m trainable) and they’re always friendly and approachable. All the staff ride as well which is cool. I’ve had a few minor hiccups with them (long waits for service mostly) but overall I find them a very decent dealership and would recommend them to others.

Needed a fuel pump for my Ranger and this was close to work so I walked in the service department and there were two guys working. One was with a customer the other had his feet on a desk and looked at me twice and never acknowledged I was there so I waited a few minutes and he started talking to the other guy working neither ask me if I needed help or anything. I walked out and won’t be back ever.

On a trip, ran my battery down to nothing. Service dept took me right in, verified battery was good, then put on charge for an hr. Got it running, didn’t cost me anything. Didn’t push new battery (or anything else).
Only one time dealing dealing with them, but seem like good, honest folks.

DO NOT GO HERE! THEY RUN YOUR CREDIT 100 TIMES! THEY DO BAIT AND SWITCH SCHEMES HERE!
I was really excited at first to see the bike that they said they had when I had called. I finally get there after driving about an hour and a half, I spoke with Daniel over the phone and of course I dealt with him when I got there. I asked Daniel soon as I got there where the bike was, and he said that it was at one of their other store in Dallas. He said that they could get the bike to their store but that he wanted to run my credit and information first. I let him do so, and after about 45 minutes of waiting, because he decided to help someone else at the same time, he walks up to me and tells me that «the bike was sold about 10 minutes ago». He also informed me that he could find another bike, so he does so. While he was doing that, I walked away for a little bit and decided to call their Dallas store. I cant remember the salesman that I spoke with, but he informed me that the bike was sold over three weeks ago. At this point I was furious, because I had told Daniel, once he told me the bike was sold «10 minutes ago», that I hoped this was not a bait and switch scheme, because if I found out it was, I would be writing this review.
They ran my credit several times, left about 10 inquiries on my credit.